Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 4,643 Topics
  • 25,297 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4643 Topics

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philpalmieroContributor III
posted in Home theater

sub feet fell off

The rubber feet to my sub fell off. How do I glue them back on so that they stay on? This is the 2nd generation sub, I think.  Thanks.

3
Airgetlam
10 months ago
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Nikhil_mContributor I
asked in Home theater

apple tv 4K says not available for ARC

I am trying to connect my Apple tv 4k latest generation to my VU TV already working with the sonos arc.Using the ARC HDMI port on the TV to connect with the sonos arc soundbar and the normal hdmi port to connect apple tv with the VU TV.Apple TV keeps saying haven’t received any response from the television.Will the normal HDMI support this connection, or need a ARC port also for connecting apple TV to sonos soundbar.Any response will be appreciated. ThanksNikhil

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N
17 days ago
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BRYAN_25Avid Contributor I
asked in Home theater

Audio dropouts with PLAYBAR

Hi, I am experiencing intermittent audio dropouts when streaming certain content.  Setup is FireTV stick connected to Sony TV via HDMI, then optical out from the TV to an optical splitter.  One of the outputs goes to the PLAYBAR, the other to a set of headphones.I am noticing dropouts when streaming Netflix and Hulu primarily.  These dropouts last a fraction of a second but are very noticeable when the audio is loud.  Not sure if this will work, but here’s a recording - the dropout is right about in the middle of this car engine revving.https://www.dropbox.com/scl/fi/1vxfg46pz722oygx7p7n6/sonosdropout.mp3?rlkey=zw0ons5hdpfkbc2hqys6gdh23&dl=0 I do not get these dropouts when listening to the same material on the headphones.  I have swapped the optical cables between headphones and PLAYBAR, and the problem follows the PLAYBAR regardless of which cable is used.   I found a similar thread here from about 6 months ago but with no resolution.   Any ideas?  Thanks!

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Corry P
8 months ago
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GtremContributor I
asked in Home theater

Proper set up - Home Theatre

Hello everyone, I am trying to figure out how to set up my speakers with a receiver. I’m confused as to whether I need the Sonos Port or Sonos Amp. I have a projector + screen set up in my basement.I have purchased a receiver, the Onkyo TX-NR696. I have an extra pair of Sonos One speakers and would like to use those along the back, and purchase the Arc or Beam for the front and possibly another pair of One’s in the front, as well as the Sub. First, is this set up possible? I would prefer to avoid any drywall work or cutting to make this sound setup as work free as possible. How do I connect two pairs of speakers like that plus the sound bar and sub to the receiver? Any discussion is greatly appreciated. Thank you,

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G
1 year ago
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Kjell_RuneContributor II
asked in Home theater

samsung tv change to internal speakers

My Samsung Frame (mod QE65LS03RAUXXC, Firmware v. T-MSMDEUC-1420.0) have recently startet to use internal speakers instead of my Sonos Arc. To get the sound through the Arc I have to go to "Input Signal Plus" on the Samsung TV and enable or disable (doesn't matter  which order) a couple of times, and then sound flows through the Arc as normal.. That is until next time I power on the TV. The Arc is connected to eArc HDMI 3 on the Samsung one connect.I’m running ver 16.1.1 78152020 on the Arc.Anyone else encountering this problem?

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K
17 days ago
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Mattb1705Contributor I
asked in Home theater

Sonos Arc vocals left-sided

Hi everyone,I have recently purchased a Sonos Arc and note that the vocals are left-sided. I have read a few other brief discussions about this issue on here, but I would be grateful for more recent insight into the problem. I'm very surprised that it is not a more prevalent issue for people. I've researched the Arc extensively online and only a couple of people amongst a vast number seem to have mentioned it. I know that the central arrangement of the speakers are asymmetrical, with the tweeter to the left of centre. Annoyingly this is proving to be very prominent and distracting. I sit about 7ft away from the Arc. I've tried altering the equaliser settings, loudness toggle and trueplay process, but it's still clearly to the left. I doubt anything will compensate for the physical asymmetry of the speakers. Is this really not a big deal to most? Thanks. 

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B
1 month ago
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ggbourneContributor I
posted in Home theater

Apple TV 4K, HD Fury Arcana, Beam Gen2 and CEC

I have an Apple TV 4K (latest), connected to a Beam Gen2 and Sub Mini, and a very old Panasonic HD TV.The TV lacks ARC so I use an HDFury Arcana 4K. Apple TV to Arcana, which splits to the Beam and the TV.When I added the Arcana I found that the CEC volume control on the Apple TV now worked, and controlled the Beam. Great.Until this morning.First, the Sub Mini decided to disconnect itself. Reconnecting that meant essentially resetting the entire system, eventually a factory reset and starting again on both the Beam and the Sub.During that process the CEC connection to Apple TV was lost. No amount of resetting / rebooting has got it back. I’ve completely reset the Apple TV, unplugged/plugged, reset the Arcana. No joy.Any help would be much appreciated.

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G
4 months ago
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User77023Contributor II
asked in Home theater

Sonos SL keeps connecting and reconnecting

Hi Have read forums but am still struggling and apologies for the ramble but am hoping this triggers something. I have a Home Theater set up with Sonos Arc, Sub Gen 3 and a pair of SLs. All was working fine for a year and half or so but have been having problems since then. The rear Left SL used to keep dropping off the surround set up. I never managed to work out what was going on as it would either remarkably join, or I would do the old “reboot router” trick and that would sometimes work I put it down to the location in my room (I have an Orbi Mesh router with the satellite being in close proximity to the Sonos). I tried to swap the rear left and rear right round and all was fine for a while until the rear Right (the old left) SL disconnected. After reading some forums I connected the Arc via ethernet to the Orbi Satellite and all looked good! I checked the Orbi and based on the ip’s all four Sonos were wired to the Orbi.  The next today the rear right Sonos SL has dropped off again.

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U
1 year ago
TnL
TnLTrending Lyricist I
asked in Home theater

Can I use a third party sub in a surround setup - with a Bar / Beam?

The title kind of says most of it. I have a Beam and two Play1 surrounds.  I would like to add a sub to the configuration.  I have a couple of Amp devices that can drive the sub.  I have a third-party sub.Can I configure the amp as a sub driver in the configuration? Thanks!

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jgatie
1 year ago
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Mario_R44Contributor I
posted in Home theater

Sonos ARC intermittent sound leakage

System ->   TV: Sony 65XH9505;   HDMI cable: WireWorld Radius (connected to eARC from TV).Since the beginning I experience short sound losses when playing the most modern sound formats (Ex.: Dolby Digital Plus). I have factory reset the soundbar and TV. I have tried connecting and disconnecting power cables, HDMI and more tests with no result.I have noticed that the greater the amount of sound load, the more frequent the sound cuts, which seems to indicate that the data flow is too high and saturates the soundbar. With voices occurs at longer intervals than with music.Other information:If I check in Sonos App what type of audio is being decoded on Now Playing screen I display “Dolby Digital Plus 7.1” but if I go to Settings > About my System, I can see “Audio in: silence”:Any help in solving this problem would be most welcome.Thank you very much 

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M
2 years ago
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sudeshsnContributor I
posted in Home theater

Dolby Atmos on Sonos Arc with Sub

I have a setup with Arc connected to Samsung TV (2022 model Q80B)  through HDMI eArc plus a Sub. Dolby Atmos is enabled on the TV. When playing Atmos content from Amazon Prime, Sonos app says it is Dolby Multichannel PCM 5.1. Shouldn’t I be seeing Dolby Atmos?

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S
5 months ago
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lee.bContributor I
asked in Home theater

Mixed wired / wireless theatre

I’ve done the searching and I’m pretty sure I know the answer is no… but I thought I would check incase something has changed. Setup - Sonos Arc, Sub Mini & Amp. The Arc & Mini are in an area with no ethernet. The Amp is connected to some in-ceiling speakers and the cable runs back to a rack room in our basement. The Amp is in the rack room so it has access to wireless & ethernet but is not in direct wireless range of the Arc Is there anyway to get the surround sound setting working in this setup without re-wiring the house. 

7
L
6 months ago
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sadurlaContributor I
posted in Home theater

Arc -body damage

I have accidently damaged (dented) the front body of sonos Arc. is there a way to mend it

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Ken_Griffiths
2 years ago
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amilemanContributor I
asked in Home theater

playbar makes high pitched continuous audio

Hi, my playbar makes a continuous high pitched noise whenever plugged in. But, if I plug into a socket in a different room in my extension it doesn’t make the noise. But it does everywhere else. None of the rest of my set up is affected. Any ideas of how to solve out there?

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Corry P
1 year ago
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JesuswlpContributor I
asked in Home theater

Sonos Five and Beam issues

Hi There, I have a Five Sonos for more than one year (last generation) and recently bought the Sonos Beam, I connected it to my TV by Via HDMI ARC without any problems and then the Sonos Five (I only have those two Speakers) And everything worked well at the time but for some reason if I turn the TV volume up or down the it only works for the Beam Sonos, the Five Sonos continues with the same volume even if I put Mute on TV the Sonos Beam stops but The Five continues to sound. Do you guys know why? Is there some way to adjust this? I don’t want adjust the volume in the app every time, I would like it to be linked between them and work without problem. Another thing that I noticed is that when I turn them on there is a small delay entre the Sonos Five and the Beam Sonos and I do not understand why that happens. If someone can help me, I would appreciate it very much. Thanks

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J
2 years ago
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FoodfiendContributor I
asked in Home theater

How do I get my Sonos system to NOT send 2 channel music to the center channel Beam?

I have the Amp with Sonos ceiling speakers and the Beam G2.  When I try and play music from Spotify, it up mixes to some faux 2.1 signal and plays out the center channel using the surrounds rather than just playing music out the L & R channels from the Amp.  I am finding that once you add a center channel, it turns your amp and ceiling speakers into nothing more than an expensive rear surround speakers.   Is there a way to NOT use the center channel for music without having to reconfigure the entire system every time (remove surrounds)….like every normal AV receiver?  

5
J
1 year ago
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tom-bowContributor I
posted in Home theater

Sonos Ray w/ 2x Symfonisk and Samsung Q9FN DTS passthrough issue

No options for Ray owners yet on the forums I see! I’ve spoken to both Sonos and Samsung about this and neither can resolve it. I’ve discovered that this model of TV possibly isn’t capable of passing through a DTS signal via Optical Out. I’ve tried this with several bluray discs on both a PS5 and a Sony UHD player. Under Expert Settings Bitstream is selected. When receiving a Dolby signal, it allows to choose between Digital Output Audio Format PCM or Dolby Digital. With DTS, only PCM. Would that PCM signal be the TV outputting 2.0 or the Ray receiving the DTS signal and outputting it as 2.0? Unless the Sonos can’t process a DTS 7.1/5.1 True HD signal? Does anyone know? It’s still a bit of a mystery. edit - it seems Samsung only allowed for DTS passthrough on TV’s from 2020 onwards. Mystery solved; but if anyone else is having the same problem, there’s your answer.

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Ken_Griffiths
1 year ago
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HalHowardContributor I
asked in Home theater

Sonos Five volume won't change with tv controller.

I’m using an LG CX 55” and the TV Remote will change the volume/mute the ARC and Sub but not the Five. Not sure if I set anything up wrong or anything.  

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melvimbe
2 years ago
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Aaron83Contributor I
asked in Home theater

media wall

Hi,I need some advice, the joiners have built this media wall. I am planning to buy a Arc, Sub Gen 3, 2x Sonos ONE speakers.My question is can the ARC sit above the TV? Does the sub need to be hardwired to the Arc?  

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G
3 years ago
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Rhiggins10Contributor I
asked in Home theater

Surround sound cuts in and out

I have a Sonos Arc, amp and sub and 2 in ceiling wired Proficient speakers and the sound cuts in and out in surround sound speakers. Not sure why. Any thoughts?

5
R
2 years ago
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SammIamContributor I
asked in Home theater

physical join button no longer works on my Gen 1 beam

just got off the phone with support, they had me to do what I had already done, the long &  short, it looks like the join button no longer works…..  anyone else experience this? any fixes?

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Corry P
1 year ago
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suorraContributor I
posted in Home theater

Sonos plays music when I start the TV

Pretty much every time I start the TV, my sonos Move starts to play the last song from Spotify!  I have a Samsung TV connected via HDMI to a Sonos Beam.  How can I fix this so that no music starts just because I start the TV? When I start the TV no music is playing. 

6
J
2 years ago
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RonCranhamContributor I
asked in Home theater

Sonos Sub.

Sonos sub isn’t working properly with my sonos beam. Was working fine now it keeps flashing white and coming on and off. I tried a diagnostic 2104799934

5
R
3 years ago
Smash_Patinkin
Smash_PatinkinContributor I
posted in Home theater

Should I fire up my eBay account? Time to sell these expensive paperweights?

For well over a year I was a fairly happy Sono’s owner.  11 speakers, 4 rooms and a Move - everything usually worked and all was well.  About a month ago that all changed.  During a storm we had our power flicker a few times (every device plugged into a surge and my media room is on its own surge - nothing damaged) - long enough to clear the clocks on a few things but not long enough to start the generator.  From that day I have spent 30+ hours trouble shooting my system to get it back.Let me confirm every speaker can connect and play but not at the same time - 9 out of 11 is the best i’ve gotten so far.  Beginning to think this is part of the iOS issues recently listed but not corrected?I have read just about every forum and help file but have reached the end of the line.  You might ask “have you contacted support?” and the answer is I have not.  I have had only one support experience with Sono's but it is scared in my brain as being one of the worst support experiences I have ever ha

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Smash_Patinkin
3 years ago
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krish203Contributor I
asked in Home theater

Forced to return product as the Sonos Setup wouldn't complete

I bought a Sonos Arc soundbar yesterday. I just got off a call with the support team member and even after one hour of troubleshooting unable to get past the Sonos setup. I am using the S2 Sonos app. This is what was done: First time connected to Wi-fi, setup failed with “Error 30” (tried this 4 times 2 times from an android phone, 1 time from an iphone and 1 time from an ipad)  Tried with direct ethernet cable going to the router, got the error “Couldn’t connect to your Sonos”  Did Factory reset at least 17 times, trying all possible options.  Tried again Wi-fi, now after typing in the password the light on the Sonos Arc speaker would turn off, setup failed The support tech asked me for diagnostic info, and he said he could not determine anything from that, why even have such a useless feature in the first place?Overall: I just don’t know what to do other then be forced to return the product (honestly was so looking forward to use it) after 3 hours of wasting my time to setup the prod

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K
2 years ago
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