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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5680 Topics
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WebMaximusAvid Contributor I
asked in Home theater
Replace Sonos One:s with Era 300:s

With a current setup in the living room consisting of an Arc, a sub and two One SL:s for surround, I'm thinking of replacing the One SL:s with two Era 300:s.How would you go about doing this and are there any known issues or limitations accomplishing this in the new Sonos app I should be aware of to avoid a cold shower? I've seen how I can remove the surround speakers by going into system settings for the Arc and my understanding is adding the new Era 300:s will be as easy as adding the One SL:s but what I really would like to know is how to as a last step remove the One SL:s from the system? To make sure they are no longer tied to my Sonos system in any way where I'm hoping being able to sell them and get some money back towards the new Era 300:s.Thanks in advance for your help.

11
J
12 days ago
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AkhiContributor I
posted in Home theater
Sonos Era 100s and Sonos Fives as home theatre system?

I have been using a Sonos Beam with 2 Sonos Fives as surrounds for watching content on my TV. The Beam standalone is not as good of a speaker compared to the Fives in my opinion and I have been contemplating if I should just sell it. On a side note, I am exploring the idea of grouping 2 Sonos Era 100s and 2 Sonos Fives and connect them to my Apple TV. Has anyone tried this before and have any feedback/inputs? 

2
Stanley_4
1 year ago
Asif khan
Asif khanContributor I
asked in Home theater
height volume not working

Subject: Urgent Help Needed with Sonos Home Theatre Setup - Height Volume and Atmos IssuesDear Sonos Community,I recently invested in the Sonos Arc, Sub Gen 3, and Era 300 to create a home theatre system using my Samsung 65Q90C TV. Unfortunately, I've been encountering a persistent issue with the height volume since the initial setup, and now the same problem persists with the Era 300.The height volume seems to be non-functional, and I suspect there might be configuration or system integration issues. This issue is particularly frustrating as it prevents me from experiencing the full Atmos environment not just in Atmos-enabled movies but also with Apple Music spatial audio content.I'm reaching out to the community for assistance. Has anyone else faced a similar problem, and could you please share any solutions or suggestions to resolve this issue? Your quick response will be highly appreciated as I'm eager to enjoy the full potential of my Sonos home theatre setup.Thank you in advance

5
K
9 months ago
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ToeJamContributor I
asked in Home theater
would Sonos Beam 2 have better lip sync?

I have a Samsung Frame 2023 TV and a Sonos Beam (gen 1) everything is in sync except my Samsung 4K Blu-Ray player, no matter what settings I fiddle with the audio lags behind the video. Only on PCM is it in sync which sounds poor quality compared to Dolby Digital. Would a Beam 2 cure this with the eARC connection?  I don’t want to upgrade to it only to have the same lip sync issues

19
sigh
2 months ago
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JoboboboContributor II
asked in Home theater
Sonos beam lip sync issue LG OLED55C7V

I just bought a Beam gen 2 and had high expectations on the sound compared to my previous Harman Kardon SB26. Installation went good and the sound is good. But the sound is not syncing at all, lots of delay. Can someone help what I need to do? I thought this shouldn’t be a matter when choosing Sonos.  I have a LG OLED55C7V and I’m using only an Apple TV4K. I guess there’s some settings in either the tv or Apple TV to do?

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R
1 month ago
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NetAgreeableContributor II
asked in Home theater
Sonos Arc refurbished vs new

Is Sonos known to improve hardware yoy while keeping the model name same like Tesla does? Are there any significant difference in hardware/firmware versions between last year and this year model? I am evaluating between refurbished Arc vs new one. Hence the question.

2
Airgetlam
9 months ago
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stevemgAvid Contributor I
posted in Home theater
arc reset

My arc  isn’t. Detected by app how do I just do a reset on arc try again

3
T
1 year ago
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Downunder85Contributor I
asked in Home theater
Audio Converter- Beam

Recently bought a beam and SONOS sub mini. Unboxed and went to connect to my Girlfriends TV only to realize its a cheap TV and does not offer optical out, only RCA and SPDIF via coax.Has anyone successfully obtained an audio converter for any sonos sound bars, to convert either the RCA or Coax out, into a converter then Optical out using the SONOS supplied optical to HDMI adaptor into the beam?Trying to get an idea, whether using this would work? Or using a HDMI switch with an optical output. This would then mean audio out only for HDMI devices. I am in Australia where we get free to air TV so i would not get Audio out of the Beam for this as this is connected via Coax from Aerial. Thats fine as i really only want audio for movies which will be comes from an external device. Thanks.

2
D
1 year ago
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JPR_Project1Contributor II
asked in Home theater
SONOS + Logitech ELITE remote control.

Hello, I’m French.SONOS + Logitech HARMONY ELITE remote control.I have a SONY BRAVIA TV.I have2 Play 1 - kitchen2 play 1 living room1 playbar1 subI listen to my TV on the Playbar.I can no longer adjust the VOLUME of SONOS with my Logitech ELITE remote control. On the other hand, and this is odd, I can mute the sound completely.From my remote control, the SOUND slider on the TV increases and decreases, but the SOUND itself doesn't decrease or increase.I need your help.Thank you very much.JPR_ProjectP.S./ I still can't understand WHY the SOUND from my TV comes out on the PLAYBAR but not on my PLAY 1s and SUB.P.S.2 : Similarly, I can't understand why when I watch a 4K ULTRA HD movie from my blue-ray player, I don't get CINEMA sound on my PLAY 1 and SUB?Translated with www.DeepL.com/Translator (free version)

7
J
9 months ago
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VirulentPipContributor I
asked in Home theater
PS5 with Arc + Era 300s + Sub Gen 3

When using “Dolby Atmos” setting on PS5 I get zero audio out of the Era 300s.Tried many settings and nothing. When set to LPCM they get very very quiet audio, but also not what I would consider to be surround audio (footsteps of character playing Stellar Blade)The App says Dolby Atmos so that part works. Any suggestions?Edit - Okay just seen on Reddit - What a shame. “If you are using any Dolby Surround system that has rear speakers as an example, don't set your PS5 to Dolby Atmos when playing Stellar Blade. The sound will only come through the front speakers, without propper surround sound.Set your PS5 to "Linear PCM" and the number of channels you are using. With this you will get propper surround sound.” 

1
Gabriel Z
3 months ago
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Rob23Contributor II
asked in Home theater
Help needed - Sonos set up and apple 4K

Hi,Help needed from the forum please!My set up - Arc, era 300 (x2) as surrounds and a mini sub connected via eARC to LG G2 tv. When connected via apple 4K I have no sound on Netflix or Prime apps when settings are set to Dolby Atmos, when I switch to 5.1 I have sound across all streaming services. Dolby Atmos works on the normal TV and the Apple TV app, but not the Netflix or Prime apps via the apple TV 4K, the only work around is switching the setting to 5.1 on the apple 4K settings. Can anyone help me with this, as I would ideally not have to switch setting and hoped that the apple 4K would auto switch between atmos and 5.1 when available without changing settings time and time again?Thanks  

3
G
1 year ago
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shkevinContributor I
posted in Home theater
getting sound from Epson LS12000 with sonos beam

Just setup a LS12000 to replace my tv and I cant seem to get sound from sonos beam connected to this projector’s EARC hdmi port. I doubt its the cable because Im using a certified hdmi 2.1 fiberoptic cable to connect the beam to the projector. I thought EARC port would allow this to be pretty much plug and play? Do I need an hdmi splitter or something like HDFURY Arcana to make it work?

4
G
9 months ago
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Mart KContributor I
asked in Home theater
possibility to use the Era 300 as stereo pair for music or in surround setting by the click of a button

As far as I am informed it is still not possible to use two era 300’ s as a stereo pair when listening to music when these two era 300’s are setup in a surround setting together with an arc and a sub gen 3.If you want to use them as stereo pair,  everything needs to be installed from the start?And if I want to switch back to home cinema setup, I need to install them once more? Why is it not possible to switch between cinema setup and stereo setup in the Sonos appIt would be great when I can youse the 2 Era 300’s for listening to music or cinema with a simple press of a button. Will there be an update to let this work in the future ??  

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Corry P
6 months ago
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GraemehendersonContributor I
asked in Home theater
Problems with connecting turntable via receiver, Sonos Connect and Beam

Hi everyone, hoping someone can help me out.  I have an existing Beam set up to my tv in a room called “Living Room”. Recently picked up a used Connect (Gen1) and have it hooked up to an old Yamaha receiver (CR-620, if you are interested). The receiver in turn is connected to a Yamaha turntable (YP-511). I have set up the Connect to a room called “Record Player”. From the receiver I have analog cables running from tape rec out to the Connect analog in. When I plug the cables into the rec out, I hear crackling from the Beam so I know it’s picking something up, but I cannot get it to pick up sound when the input is switched to “Phono” on my receiver!  I just cannot work out what (probably obvious) thing I’m doing wrong.  Many thanks in advance for any advice you can give me! Graeme

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Rowena B.
3 years ago
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YUMADContributor I
asked in Home theater
HDMI Arc Playback

i currently own 1 Sonos AMP that will power my Sonance MAG 6.1 outdoor setup for the pool area & will buy another AMP to power (2) Klipsch AW-650’s that will be for the Patio area. I will also buy the Sonos Port to control my Onkyo 686 amp that is powering my home theater setup.I do plan on bringing a spare 43in Samsung TV out in the patio/pool area that i will want the audio from the TV to be playing from the Sonos Amps.The question I have is, IF i run an HDMI from the TV (via ARC) to lets say… the AMP that powers the patio speakers… can i have the audio from the TV going through the other Sonos components ?If so, will there be audio delay/lip sync issues ?

12
melvimbe
2 years ago
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bluecipherContributor I
asked in Home theater
Amp+passive speakers and Era 300 - Dolby Atmos?

Hi,if I was to connect my passive speakers to an Amp as front speakers in a home theater setup, and then couple them with two Era 300 for the rear channels - would I get Dolby Atmos sound? Obviously, the passive speakers are not able to play Dolby Atmos, but the Era 300s are. Do they need a Arc/Beam gen2 for Atmos to work, or can the Amp work as well?

2
B
11 months ago
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jottiContributor I
posted in Home theater
Sonos One SL Placement

Hey guys, I know this has been asked a lot of times but also read a lot of different opinions so I wanted to ask myself. I’m getting a Sonos One SL pair for my Sonos Beam Gen2 this weekend and was wondering where to place them, since I need to mountwall them (that’s the only option I can afford where I live, no IKEA here sadly).The setup is for my bedroom, which is a small one (3x3m~) so my wall is 3m, and my bed is kinda in the middle of it (can move it a bit). I’m mostly having thoughts on the height and distance from my bed and thinking of moving my hearing position a little to the front of my bed to have the speaks behind me for a “better” surround experience.This wall is where they will be mounted, thank you very much for your time and sorry for asking this question once more.https://ibb.co/vLZmPJh - My room

1
106rallye
1 year ago
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Woody250Contributor II
asked in Home theater
Sonos Beam and Surround Issues

Hi EveryoneI have come from a 7.1 Denon Surround sound system onto the Sonos set-up.Previous set-up was over kill for me and the amount of cables drove the wife insane.So I now have a BEAM, which I love, and recently purchased x2 Sonos Ones for the surrounds. I have a couple of small issues that maybe the community can help me with. First off, I can turn the TV off with ALEXA , but when I turn it back on it defaults to DVB and not the HDMI, even if DVB is disabled in Hotel mode on the TV. I have to use the TV remote to switch to HDMITV model : Panasonic TC-55CX800Anyone have any ideas on this?Second issue, If I ask Alexa to play my music, it mutes or stops the TV audio. (Which is good)but then if I ask Alexa to “play TV sound” nothing happens. I have to use the TV remote to raise the volume again. Basically I can’t get the beam to switch back to TV audio. Anyone have any ideas on this? (I have a feeling its linked to the first issue)Third and final issue…70% of the time I watch TV thro

2
W
3 years ago
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robert.constantinescu.rcContributor I
asked in Home theater
Can I make soundbar commute automatically between TV and MI box ?

Hello, I just bought a soundbar Sonos Arc 5.0 Dolby Atmos and it seems to have some conectivity issue when I commute between the TV and a MI Box I am using. It only works on one of them and when I commute between the devices Sonos does not output the sound anymore, the sound is output by the device itself (only after the commute).My current setup is:Samsung TV UE48J5600MI BOX 4 -> connected to HDMI  (STB)Sonos Arc 5 -> connected to HDMI  (ARC)Xbox -> connected to HDMI (MHL/DVI)Is there anyway to solve my problem ? And make Sonos output for all devices ? Thank you !

2
R
1 year ago
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TantrevTrending Lyricist I
asked in Home theater
surround sound

I have 2 SL1 speakers and a beam. Trying to get the best surround sound. Should they all be on the same volume or should I just have the left and right speakers on with the beam low? The beam is under the TV and in front of us. Thanks 

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T
9 months ago
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Red Shirt EnsignContributor I
asked in Home theater
Connect Beam Beam, Firestick and 4k Blu-Ray player to Sony X7590J TV

Hi What is the correct connection order to connect my TV to a Firestick 4kMax, 4k Bluray Player and the Sonos Beam Gen 2 so that everything is using the arc connection?  And everything is connected at the same time?  currently I can’t seem to do it without havinf to swap out the firestick with the blu-ray player.ThanksDan  

4
G
1 year ago
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Marty93Contributor I
posted in Home theater
Have I made a mistake purchasing a Beam Gen1 direct from Sonos?

I have had Sonos speakers around my home for a while. I finally got around to Purchasing the Beam Gen 1 direct from Sonos on the 5th May 22. All of my other Sonos products work faultlessly. The remainder of my network is strong and works faultlessly.   The Sonos Beam however only connects for 20mins or so. Eventually it freezes completely and I have to factory reset in order to wake it up. The problem is exactly the same if you are using WIFI or a Cable connection.  After being told to buy a new Router, over 20 hours of fault finding and 7 hours on the phone to Sonos. The problem is exactly the same. Sonos still believed it was my network at fault.  After 2 weeks I was able to “escalate” my fault to a return. Great they will replace it.    Would you believe the link I was sent for the return doesn’t work.  I am now in week 3 after purchase of The Beam and I am still yet to experience it.  My question being does anyone have a Gen 1 Beam they are happy with? Should I push for a refund an

6
jgatie
15 days ago
X
XijaContributor I
posted in Home theater
Sonos arc sub gen 3 micro stutters

Hello! I have had the Sonos ARC and sub for a couple of days now and I have some issues with it. When playing music from Youtube Music the sound stutters for a microsecond, like it’s skipping a beat.  I have tried reseting the arc but that didn’t help. I have also updated to the most recent update and that has not helped. I’m running the arc and sub with ethernet cable so it’s not a wifi issue.  Diagnostics : 1727632160 

10
X
2 years ago
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NowshesaturtleContributor I
asked in Home theater
cant connect to system - frequent error this week

I have a gen 1 play 5 and a Beam. I haven’t changed anything on the network but the last few days the controller can’t connect to Sonos. Sometimes resetting the router works, but other times not, and nothing else in troubleshooting list is working. Am using S1 as I have old play 5, but tried S2 today and it could find the Beam but not connect. At a loss

5
Corry P
2 years ago
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AndreasekContributor I
asked in Home theater
No sound from ONE SL when trying to add device.

Big problem! The speakers (2) ONE SL have been working for years. For about 6 months ago, Spotify stopped working. “Could not add songs to playlist”. (Webradio and my own library still worked)No network changes have been made. I have blamed the Sonos software (also many users on Google Play). The customer service said no. They have tried to get me through all my network settings. All is ok. I have been in contact with them several times. No Luck. Now, all of a sudden, an update were found on the speakers. Tried to update - failed.Then tried by wire on the right speaker - worked. Tried wired on the left. Nothing. The Sonos app told me that I could not have both wired and wifi at the same time. That issue did not come up on the right one. Then it wanted to connect via bluetooth. Got contact. Nothing. After several tries and no update worked, I reseted it. Now it stops at led blinking white/orange. Never turns green. Restart gets it to start its Sonos wifi. The app connects to it. Now it

1
A
2 years ago
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