Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,167 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4620 Topics

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ggbourneContributor I
posted in Home theater

Apple TV 4K, HD Fury Arcana, Beam Gen2 and CEC

I have an Apple TV 4K (latest), connected to a Beam Gen2 and Sub Mini, and a very old Panasonic HD TV.The TV lacks ARC so I use an HDFury Arcana 4K. Apple TV to Arcana, which splits to the Beam and the TV.When I added the Arcana I found that the CEC volume control on the Apple TV now worked, and controlled the Beam. Great.Until this morning.First, the Sub Mini decided to disconnect itself. Reconnecting that meant essentially resetting the entire system, eventually a factory reset and starting again on both the Beam and the Sub.During that process the CEC connection to Apple TV was lost. No amount of resetting / rebooting has got it back. I’ve completely reset the Apple TV, unplugged/plugged, reset the Arcana. No joy.Any help would be much appreciated.

3
G
4 months ago
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AtomicdadaContributor I
posted in Home theater

Sonos ARC 5.1 with BenQ W4000i

Hello there,I’m having diifculties choosing Sonos with my video projector BenQ w4000i.I’m reading incompatibilities. I’d like to connect them through the Sonos ARC.Anyone have had problems dealing with sonos and video projector ?Thanks a lot

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Ken_Griffiths
4 months ago
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davehenTrending Lyricist I
posted in Home theater

Home theatre with projector

Hello,I planned to connect my projector (XGIMI Horizon Pro) to a Sonos bar and 2 satellites. The projector comes with an optical output, so I’ll probably buy a Sonos Ray or reuse my existing Playbar.The problem is that the projector is placed on one end of the room, while the bar will be on the opposite side, and I cannot run a long optical cable from one end to the other.Is there any solution to this?Thank you in advance,Davide

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D
1 year ago
Cheezy2
Cheezy2Avid Contributor III
asked in Home theater

Why does AMP think it is connected to TV

Why does my AMP always think it is connected to a TV. Never connected to TV.

4
W
1 year ago
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VmanonlineContributor I
asked in Home theater

Beam drops connections to other Sonos speakers

I have a Sonos beam speaker connected to my hi DEF projector when I connect my other Sonos speakers to the beam I have a constant drop outs of sound. I have two sets of Sonos one speakers and one set of Sonos play one speakers all on my Apple extreme network. I also have a satellite Wi-Fi router that I am not using the network but it is active. What can I do to stop these cut outs? I’ve already change the channel on the Apple extreme router twice. Thank you

4
V
2 years ago
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Paulbaker6Avid Contributor I
asked in Home theater

beam 2

Hi all … I currently have Playbase and 2 Play 1… I’ve never really found this a satisfying set up to replace my old wired 5.1 system.  I enjoy music, streaming videos, live terrestrial tv and good old fashioned dvd/blu-rays.  I am pondering on replacing the Playbase with a Beam 2 or Arc or just abandoning Sonos all together. Would the Beam with my 2 Play ones give me the immersive sound I’m missing? Does it do that on all sources, just streaming services, just blu-ray etc?  thanks! 

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P
4 months ago
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skodeshContributor I
asked in Home theater

Amp as surround with Arc fails to connect

I have an amp 2 ft away from my arc, with the amp controlling two rear embedded speakers. I've tried just about everything, including factory resets. If they stay decoupled, they both work. As soon as I try to add the amp as a surround system for the Arc, it fails to connect "Surrounds couldn't be added" and the Amp immediately becomes disconnected in my system.  Both are connected via WiFi; previously the amp was on Ethernet but with the v14 update, surround doesn't work. Thanks in advance for any/all help.

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S
10 months ago
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Smiffy79Contributor I
asked in Home theater

sound cutting in and out

So sound is cutting in and out constanly while streaming music or watching tv. The system has been in place for years with no changes.The internet is strong and stable. Sonos support was contacted months ago when the problem first started, they ran diagnostics and found no issues, but suggested a new device nearby could be causing interferance with the net work.There are no new devices nearby, i live on a rural propery with no other houses within 150m. A factory reset of all compents fixed the problem last time, but a few months later its back! Would anyone have an idea of what the issue could be?Or am i destined to factory reset every now and again!

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Ken_Griffiths
3 months ago
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Tar.chaContributor I
asked in Home theater

Beam surround with One SL

I realized my Sono One SL is not playing anything either on musics or movie.I reset the One SL and it works perfectly when it’s on the stereo speaker.but when I try to pair it with my beam for surround sound, it’s shows not connected after successful paired with beam.I tried two times resetting and it’s the same…Does anyone having the same issue?

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jgatie
7 months ago
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Sammy CContributor II
posted in Home theater

TV Remote Issue Paired to ARC

I just upgraded from the Beam to the ARC. I'm using the HDMI to optical bc the Sharp TV has no arc-HDMI feature. The TV remove would run the Beam volume just fine, but does not work with the ARC. Yes, I've paired it with the Arc and the TVs internal speakers are set to off as they were with the Beam.  The IR/indicator light on the ARC does light up when I press the volumn, but it doesn't change the volumn at all. Any ideas?

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Craig L
2 years ago
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tuwoodContributor I
asked in Home theater

Issues with Sonos Beam, Sub, Amp (surrounds) with Amp in basement utility room

We just built our dream house and I pre-wired two in wall speakers in our great room with an amp in the basement utility room.  I successfully set up the Beam and Sub combo in our great room and they work fine over wifi, but when I tried adding the amp as a rear surround the app kept failing with the error message “Surrounds couldn't be added. Choose an unused Sonos Amp in Settings > System to finish setup.”After multiple attempts i found several discussions saying the amp had to be physically near by the beam for surround (news to me) so i brought it up into the great room to test and sure enough it came right up and the app paired it as a rear surround.  I took it back downstairs and sure enough it fell back off with ?+? for the rear surrounds.  I found some more discussions that said to wire the beam and amp to ethernet if i needed to have greater distance.  I did have an ethernet available by the beam so plugged it in to test and plugged in the amp and sure enough they popped ri

4
T
6 months ago
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jason_a69Contributor I
asked in Home theater

Cut outs when playing Apple Dolby Atmos tracks

Hi there,I am trying to play spatial audio tracks (or Dolby Atmos) through the Sonos app with Apple Music (I am on a trial).My setupBeam Gen 2 connected via ethernet cable to my router. It is also connected to my TV with an HDMI ARC cable but the TV is currently off. 2 x Era 300 connected via 2.4G wirelessly to the same router the Beam is connected to.I can get music to play for 10 or so seconds (I am testing with Abbey Road), the track plays fine and then cuts out and reverts to a non Atmos version (the Atmos logo disappears).I wonder if it is a problem with Apple as I can play Atmos content through the TV on the Netflix app.Any ideas please?Many thanks,Jason 

3
J
8 months ago
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G HuntContributor I
asked in Home theater

hdmi eARC

Hi, My beam gen2 works fine on my Samsung tv untill I turn hdmi eARC on. When it's on I get random cut outs. Does anyone know of a fix for this issue?

3
G
1 year ago
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atwnswContributor I
asked in Home theater

Sonos Beam 1 Intermittent sound loss....Very frustrated.

My Sonos Beam 1 and Samsung TV (Link to Samsung TV) sound great when they work properly.  However, I have had ongoing problems with the sound breaking up (almost like a long-distance call with a bad connection) when you hear intermittent words.It isn’t all the time but I don’t know what to do.  I have spoken to tech support and they weren’t overly helpful.  I installed the App on my phone and can confirm that the issue does not occur if I play Sonos Radio.It is to the point where I would consider buying something new (like Sonos 2) or a different brand if I could be assured that the problem will go away.Any suggestions on how to isolate problem or fix?

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Corry P
7 months ago
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tomp1Contributor III
asked in Home theater

How to combine sonos with existing old 5.1 system

So I currently have a sonos beam (gen 1) and soon to add two symfonisk picture speakers as rears, plus a (gen 1) sub.In the same room, I have an existing, old 5.1 setup, which is 3 KEF motorised ceiling speakers, two rear ceiling speakers of unknown make, a KEF PSW3500 subwoofer and a DENON AVR-2807 amp.What I am trying to work out is whether I could replace the amp with some kind of sonos amp and link it all together for some sort of mega super duper dolby atmos 7.1 or better system?I doubt both subwoofers could be used. I also know that I would need at least a gen 2 beam for atmos.(btw, i know it’s a bit mad to have two 5.1 systems in one room. The reason I bought the beam, and began the whole sonos journey to begin with, is because the ceiling mounted cinema system speakers are right beneath the kids bedrooms and can’t be used while they’re in bed, which is every night after 7pm. But we still use them when they’re not.)  

1
Airgetlam
5 months ago
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Sean123Contributor I
asked in Home theater

sonos ARC

Hello, I’ve recently purchased an ARC and I’m curios what settings to use on my TV in regards to audio output format.  On my Samsung TV, I have the ARC connected to the HDMI ARC output. In the settings I have two areas I can adjust. 1 is called “HDMI Audio format”. Two options are PCM OR Bitstream 2 is called “Audio format”, three options are PCM, Dolby Digital and DTS Neo 2:5.. I have the ARC paired with a Gen 3 sub. ARC is wall mountedWhat are the best settings should I use?    

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S
2 years ago
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sbonanno.ausContributor I
asked in Home theater

Switching between ARC and TV speakers

I have a Sony A80L connected to Sonos Arc.All works well, except, when I try to switch to TV Speakers, it switches back to ARC after a few seconds.How can I keep TV speakers in use rather than using ARC for occasions that I want to switch ?Any advice is greatly appreciated.Regards,Sam

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Stanley_4
4 months ago
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Paddo42Contributor I
asked in Home theater

sub no longer powers up

My sub won,t power up.  No light and is listed as missing by the app.  Tried different power outlets, leaving unplugged overnight etc. Any hopes here or is it dead?  If so that’s pretty poor for an expensive device only a couple of years old.

2
P
1 year ago
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kwtb24Contributor I
asked in Home theater

Beam Plays HDMI1 Even When TV on HDMI2?

Hii just got a new TV and setup my Beam Bar and a new thing is happening where when I switch from HDMI1/Directv to HDMI2/Apple TV, my Beam Bar keeps playing HDMI1 audio even tho tv is on HDMI2. anyone know how to fix this? im running my Beam via Optical

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Airgetlam
3 years ago
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bad1stxperienceContributor I
posted in Home theater

Why is the first time authorization email system broken?

First time user/buyer, first time poster.  Livid at support right now!!!I’m having a very bad first experience with setting up a Beam.  Setting up an account? Cool.  Click on a verification email?  Cool.  Wait, why didn’t it verify?  Why is it not seeing the Beam?  Why is support  going through the same troubleshooting I already did twice?  Wait, why is the email verification link already expired under the hour timeline you quoted?Why is everything broken about this process?  Why is your tech insisting on connecting ethernet directly to the router, even though it is connected to a dummy ethernet switch?Why are you so bad at first impressions? I’m livid, not feeling heard, and think I made a mistake paying more for a Sonos sound bar.

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B
3 years ago
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Simonkenny76Contributor I
asked in Home theater

Sonos Arc no longer connects to TV

Help please! Our Sonos Arc continuously cuts off from our TV and now it wont reconnect at all. We tried the advice of powering off the devices, disconnecting the other HDMI cables, powering up the devices and reconnecting the arc only.Nothing changed, so we swapped out the HDMI to arc for a brand new one, followed the same procedure and still nothing.The Arc works fine for music, but no joy connecting to the TV. I’m starting to assume there’s a fault that’s not been diagnosed. Does anyone have any ideas of what it could be or how to repair? Thanks

1
Rowena B.
3 years ago
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Keith_BContributor I
asked in Home theater

Multiple speakers throughout the home

I am currently building a house and in the basement I have ceiling speakers. I plan on using an Amp to power those, add a sub, SL One (2), and Arc. I currently have a beam and I want to add multiple SL One’s throughout the rest of the home.  Will it be possible to listed to music on the One’s while still operating the home theater in the basement without cross contamination?

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melvimbe
3 years ago
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SlashformayorContributor I
asked in Home theater

Sonos SL losing connection

So, i bit the bullet and replaced by Sony N7200W for this wireless Sonos setup during the Black Friday event. Sub is still on back order, but i have the ARC and 2x ONE SL’s.I cannot tell you how unbelievably annoyed i am at spending what i have on this Sonos setup, only to have nothing but problems since day one! I want to get the rant out of the way;The app is just trash.The cable length for the SL’s is too short, i mean they are supposed to be surrounds, who the hell has sockets underneath their sofa?!ARC has no HDMI output other than a 1080p screensaver? For £800 i am absolutely blown away that this cannot output anything other than a screensaver, and actually if i had been aware of this then i most likely would have not bought it!Pairing these units is a bloody nightmare! Let me ask who the hell thought it was ideal to require the connect button on the back of the speaker to be held in while the power is cut in order to reset them? Surely just holding the connect button in for 10 s

1
N
3 years ago
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pbchadContributor I
asked in Home theater

setting up just 1 sonos SL one with Beam

I saw that I can setup surround with SL One with Beam, but with two speakers...not one.I can tied them together or via the play/pause button, but Id rather have them auto connected.Is it possible to setup both as speakers for my tv?

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106rallye
1 year ago
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SteffxContributor I
posted in Home theater

Play Fire TV stick audio to sonos playbar

Hello everyone. i must admit i am really fed up with my Sonos playbar. I have firetv stick setup and it’s playing on my tv and this Sonos doesn’t play the audio. I checked everywhere and I can’t fond anything. It’s 2021! Why is it so hard to figure this out? help please

1
G
2 years ago
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