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Contributor I
June 15, 2021
Answered

sonos arc keeps dropping from tv

I have a Sonos arc connected to my tv which keeps dropping out. Sometimes it’s multiple times in 1 hour other times it will not do it all day. It is connected via HDMI and the Sonos is connected to the network via Ethernet.

I have performed a diagnostic 1751834415

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Lead Maestro
June 15, 2021

Do you have any other devices connected to the TV? Have you tried unplugging the TV and Arc from power for about a minute and rebooting your router? Is CEC enabled on your TV?

"Receive with simplicity everything that happens to you." - Rashi

1 reply

Lead Maestro
June 15, 2021

Do you have any other devices connected to the TV? Have you tried unplugging the TV and Arc from power for about a minute and rebooting your router? Is CEC enabled on your TV?

"Receive with simplicity everything that happens to you." - Rashi