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reset beam still showing up in system

  • 20 October 2021
  • 2 replies
  • 93 views

I put up my Gen 1 Beam for sale so I did a reset and it flashed green indicating a successful reset but it’s still showing up on my devices in system. Did I do something wrong or does it take a specific amount of time for it to disappear? 

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Best answer by GuitarSuperstar 20 October 2021, 17:58

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2 replies

Userlevel 7

The Beam will disappear from the Sonos app on its own. Just give it a few days.

You can force it to disappear sooner by rebooting all your other Sonos devices and your router, as well as force closing the app.

The Beam will disappear from the Sonos app on its own. Just give it a few days.

You can force it to disappear sooner by rebooting all your other Sonos devices and your router, as well as force closing the app.

thanks for the info!