Fix & Optimize

I keep trying to access my systems settings in the app, but when I select the gear in the top right, it keeps redirecting me to Sonos/com to login, which I do. then, it just keeps me on the site, where I cannot do anything related to my account. advice?

My radio station skip when playing Tune In but if I switch to Pandora (where I can’t get my local radio) system plays fineThe radio stations have their own apps but I don’t know how to connect Sonos directly to those apps to see if the skipping would stop.

Sonos arc ultra with 4 era 300 and 2 gen4 subs all grouped together now popping and crackling randomly while watching tv. All firmware updated all have perfect WiFi signal. Arc ultra plugged into tv eArc. Who else has this issue and how do I fix it. 

Hello. Apologies for my poor English.For anyone experiencing issues with the power supply for the Sonos Play 5. The fault is that the IC supply voltage in the converter fluctuates between 7–15V.If the typical faults on the primary side have been ruled out, please check the secondary side of the optocoupler. I’ve had three such cases recently that repair shops couldn’t resolve. It seems to me that the adhesive degrades the resistors over time. Best regards. The photo shows the correct resistor values.Translated with DeepL.com (free version) 

Co chwilę coś.... aktualnie, niby jestem zalogowany ale jednak, nie mam konta.... do niedawna wszystko bylo ok, glosnik nie zmienil nawet miejsca ani wi-fi.… Moderator Note: Translation by Google Translate - Every now and then something... currently, I'm supposedly logged in but I don't have an account... until recently everything was fine, the speaker didn't even change its location or Wi-Fi....

Hi, I recently purchased a sub mini to connect to my beam gen 1.  The bass on my beam was very distorted, sound like a blown speaker when any bass was present.  I bought the sub mini to take on the bass the beam couldn’t handle anymore.  I currently have the bass on the EQ at -10 so that I don’t hear bass coming from the beam.  The only way I can hear any bass from the sub is when I turn the bass on the sub up to +15.  My question is, is it worth keeping this set up having to keep the bass on the beam off and the bass on the sub all the way up.  I feel like the two should be working together to produce clean bass for movies and music.  Contemplating returning the sub mini and going a different direction all together.

I’m not sure if I can do anything about this strange behavior in some settings or if it’s a bug. It’s present on both iPhone and iPad. If I’m in player mode like shown on left picture and want to go somewhere else the first time I press an icon, it doesn’t change to that mode but some previous mode. I’m pretty sure it did not work like this a couple of updates ago. Not sure when it changed.On iPad it’s even worse because the controls jump from bottom to top when going from player mode in the same way as shown in the pictures. Seems like a minor bug to fix to me. If it’s not some obscure setting I haven’t found. 

Pirates of the Caribbean 4k uhd disk on ps5 and still not dolby atmos.Sonos app on pixel 10 pro xlTV: 65" Lg c3Sound: sonos arc ultra, 2x era 300, and 2x sub 4. Using factory hdmi cable that came with the arc ultra and plugged into port 2 earc. On tvTV audio set to pass through and bitstreamPs5 audio set to av amp, and priority set to dolby atmos. Using hdmi 2.1 cable and plugged into hdmi port 1 on tvMovie pirates of the caribbean(1) 4k uhd support dolby atmos and in movie menu setup selected dolby atmos, and yet still no dolby atmos when play movie only getting multichannel PMC 7.1. please help.  Also in ps5 main menu dolby atmos is working but not when playing movie.  FIX!! Friend on mine told me what I was missing so yes I set the ps5 audio to priory dolby atmos in the PS5' main menu sound settings.  Apparently you have to do it again when you have a movie running put up the start buttons(3 lines top right of ps5 controller) and select the 3 dots then got down to settings and selec

Hi, for years when I open Sonos on my Macbook I have been getting the dreaded “Your Computer's Firewall Setting Have Changed” In my firewall setting I have Sonos added and “Allow Incoming Connections”. This is permanent and never, ever changes.But every few weeks I get this warning and I can’t open Sonos. Sometimes I quit and reopen and it’s fine. I have called Sonos a few months ago and they said there is no way to play Sonos on my Mac right now…. but I have been using it on and off since then. Tonight quitting doesn’t help. So my question is, why doesn’t this just work? Like all the time. Aren’t there Sonos executives with Macs where this comes up?Does anyone have a permanent fix? 

Keep getting an error when trying to re-add my music folder. It tells me the folder isn’t shared. I have verified the folder is definitely shared, and even specifically shared with my Sonos Wireless system. Something like this seems to happen every time I update the S/W. I just updated to 17.2.2. Now, the system lies and says the shared folder isn’t shared. WTF?

Hi,I use my Sonos arc ultra with Amazon stick 4k and Panasonic Tv.IVe seen multiple Atmos content as Monarch legacy of Monsters. When the épisode is running, the Sonos app display the Dolby Atmos tag.  But today Ive lunched an episode and the app display Dolby Digital 5.1 tag. I’ve tried with previous episodes, and it still displays Digital 5.1. Any explanations ?cheers 

We have 11 Sonos devices in our home and group 9 of the together virtually every day. However, each morning, the group has dissolved—no group is present. Why does this happen?

I can’t add my Sub 4 to my « Living Room » where I already have 2 x Sonos One, 1x Five and 2 x Era 100.The system does not propose to add it to the room. 

Why can I play my tuner radio on my Robert’s Internet Radio but not on Sonos.Foreign station play as well. Sonos need to get this fixed.

When using the About My System functionality in the Sonos App, some speakers have “<Number>” instead of the correct version next to them.  The build number is always displayed correctly.  

I have 3 stereo pairs. Eras in kitchen and bedroom, Play 1 in study. Have had all speakers drop out except one of the pair in kitchen twice, and today all but one in bedroom. It’s exhausting trying to repeatedly fix things. I always have to break the stereo pair in the involved room to start restoring sound to all.

 How to return in application "new" feature - the ability to enable Auto Trueplay in Android application? (If you have turned off Auto Trueplay in the app, you will not be able to turn it on again either in the app or via the touchpad on the speaker) I have Sonos Move×4,Sonos Roam×2.

Greetings all, I have arc, sub3 and 2 One SL in my home entertainment set up. Will adding 2 Era 300 enhance my home entertainment experience?

I absolutely hate how the volume control on the app is set up, the mute button is so close to the slider and makes it near impossible to lower the volume below a certain level without accidentally hitting the mute button. And don’t tell me you can use the slider to move down lower, it’s so sensitive you can have the volume all over the place until you fluke the level required. A simple fix would be to leave a wider gap between the end of the volume line and the mute button to avoid unnecessary taps.PS - 1st world problem 😊

I have a SONOS PORT connected to a traditional 2-channel system along with two SONOS ONE remote speakers.  I cannot find a way to get turntable music to run through the PORT and out to my remote speakers while it plays through my 2-channel system?  Anyone help?

I’m having an issue with my system and playing to multiple speakers together.   I have two Ones in a “backyard zone” and an individual Play:1 in my garage. In my basement I have an Ultra with 2 100s that are bonded for surround sound. i can play to any of these systems individually. And I can go into the Sonos app and tell my Backyard zone and my garage speaker to play at the same time. No problem. I can also play to my Basement bonded system. What I can’t seem to do is have the bonded Basement system play music together with any other speakers. If I want to have anything work, I need to disconnect the surrounds from the basement system. Then I can use the Sonos app to play to the two 100s, backyard zone and garage.  is there not a way I can just keep the bonded system together so I don’t have to remove the rounds and re-add them all the time? 

Fed up with Apple Music not re-authorising after latest S1 update. Until, after wasting a lot of time  I realised that as one of my devices was more up to date I could just airplay from Apple and the link it to the older devices. I now discover that it is a better experience as quite frankly the interface to Apple Musoc from Sonos App was extremely truncated.

Hi, I need help with a persistent AirPlay issue that now only affects my Roam SL.What works:Era 300 appears in AirPlay after router reboot. HomePod Mini works normally. Roam SL is reachable on LAN by IP. Roam SL responds on Sonos API port 1400.What does not work:Roam SL does not appear as an AirPlay target. Roam SL does not appear in RAOP browse either. Factory reset + firmware update did not fix it.Network and device context:OpenWrt router, subnet 192.168.5.0/24. Era 300 at 192.168.5.226, Roam SL at 192.168.5.172. Mac is on same subnet, direct reachability is good. Router reboot restored Era behavior but not Roam.Diagnostics already performed:dns-sd browse:Era/HomePod show in _airplay._tcp and _raop._tcp. Roam missing repeatedly.Roam direct checks:ping OK. HTTP on 1400 OK. AirPlay service endpoint on 7000 responds.Sonos API checks:DeviceProperties schema contains AirPlayEnabled. /status/airplay returns 200. /reboot endpoint returns forbidden on current firmware.Comparison result:Era a

Hiya, I currently have a playlist with songs for both Apple Music and Amazon both of which I’m subscribing to, if I only used Amazon subscription going forward will Sonos still play the full playlist including the songs from Apple just switching providers to the same song but from Amazon?  Or is it a case of laboriously making a whole new playlist from Amazon music ?  

Når jeg giver en kommando til Sonos Voice Control bliver svaret fra SVC sagt med alt for høj lydstyrke. Hvordan kan jeg regulere lydstyrken?