Contributor I

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Cannot access systems settings in the app

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I keep trying to access my systems settings in the app, but when I select the gear in the top right, it keeps redirecting me to Sonos/com to login, which I do. then, it just keeps me on the site, where I cannot do anything related to my account. advice?

Sonos App

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Try clearing your browser history…all of it. Then try accessing system settings. You may have to log-in.

Also make sure your device isn’t connected to your Guest Network.

Together Everyone Achieves More = T.E.A.M.

Grand Maestro

Do you have any filters or blocking enabled on your lan?

Try turning off the cell data on your controller forcing it to wifi.

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Headliner III

What happens when you tap here?

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Try clearing your browser history…all of it. Then try accessing system settings. You may have to log-in.

Also make sure your device isn’t connected to your Guest Network.

Translate

Together Everyone Achieves More = T.E.A.M.