Cannot access systems settings in the app

Forum|Forum|6 months ago
March 20, 2026
3 replies
86 views

I keep trying to access my systems settings in the app, but when I select the gear in the top right, it keeps redirecting me to Sonos/com to login, which I do. then, it just keeps me on the site, where I cannot do anything related to my account. advice?

Sonos App

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Best answer by AjTrek1

Try clearing your browser history…all of it. Then try accessing system settings. You may have to log-in.

Also make sure your device isn’t connected to your Guest Network.