Fix & Optimize

I have a Marantz PM7000N amplifier with a Marantz CD6007 (CD player) and Pro-Ject Debut turntable connected to the amp using RCA cables to the respective audio in’s. I have a Sonos Port connected to the amp using the recorder out RCA  and then to the Port line in RCA.  The Port is streaming music to a stereo ERA 300 setup wirelessly. All works well playing music from turntable, CD player and Internet radio using the amps source for each device. The issue is, I cannot control the volume to the speakers using the amps remote control. The volume indicator goes up and down on the amp when using the Marantz remote but it does not alter the volume to the speakers. The only way I can control the volume to the speakers is from within the Sonos S2 app. Within the Sonos app I have the line out level set to ‘FIXED’. I have tried ‘VARIABLE’ and ‘PASS THROUGH’ on the line out level as well,l but i still cannot control the speaker volume using the amp. Does anyone have any ideas? Thank you.    

I moved from one apartment to another in the same complex. First apartment, sonos connected to Play 1, Playbar, and Sub as well as Roam.  New apartment can’t find anything except the Roam.  Same internet provider (Xfinity). Same kind of router. Tried. Rebooting the router, unplugging the speakers and plugging back in.  Nothing seems to work.  Any thoughts?

I have owned this speaker for years and have been trying to hook this up.  I was successful a few years ago.  Then i got a new phone and have not been able to connect back since.  What do i do?

Hello!! Is there any way to know the changes or realease notes when sonos beam 2 is updated?? I can find the notes and changes when they update the app...but i can't find any info about sonos beam gen 2 soundbar updates notes....

After a long period without using my Sonos main room configuration I am now attempting to reconnect the 2 x Play 1 plus Sub but what was an extremely easy plug n play setup years ago seems to have become more complex and less intuitive.  If someone can assist I would appreciate it massively!

I have a Sonos system in 2 homesI can play Apple Music Library from my phone in one home, but not the other.The notification reads “unable to load content”How can I load content?

Why the volume stay only at fifteen ? And how can i risolve?

Hello i have connected my Arc with sub mini and surrounds One Sl in one room in Sonos app. But only ARC plays the sound from tv and sub+surrounds does not. When i play for example Sonos radio in app it plays via surrounds and Arc plays via tv. I don't know what to with it how to fix it together again.  Thank you for hleping me.

Every time I stop using my arc for a period of time the app reverts back to default settings and trueplay is disabled. When it’s reset speech and night mode don’t work at all. Equaliser is at zero, loudness off and spatial off. I feel like I’ve spent over a grand on products that rely on an app that is basically useless. Anyone have any fixes other than reset or reinstall? 

My Sonos Move 2 was purchased last year and has just stopped responding.  It will not charge, no lights will come on.  I hold the power button down for 20 seconds and still no response?

i’ve one Era 100 connected to my DAP via wifi.if i set up another Era 100, can i stereo pair them via wifi, without resorting to bluetooth?

Why does my speaker delay the music resuming after asking for the volume to be turned up/down for approx 30 seconds or when I ask for next track I miss the start of song as the sound is delayed for again 30 seconds  I use Google assistant as my voice assistant on the arc 

Why does my move keep disappearing from the system? I’m not tech savvy so, if anyone has any solutions for me, please keep it simple and in layman’s terms 🫣Thanks

Since the new app was introduced, control of my system is shocking.Serious delays for commands to playlists Changing song is a nightmareVolume control is impossible, if you increase it , it goes up then back down then up and again the delay is crazy longEverytime I leave the app I have to reboot it because it doesn't know what's playing whereAnd it keeps losing speakers so can't stream to them but then you find them on a group you didn't put them in.This whole app needs to be thrown out and revert back to the S2.

My sonos beam hooked to my sony smart tv just quit working?  I have unhooked everything and rebooted, I have reloaded the sonos, i have put a new HDMI cable on it??  When i hook up the tv says redirecting sound to external speaker but no sound happens?  It was working fine one day and not working next day?

I bought a refurbished Sub Gen 3 and it connected to the system fine, but it is requiring an update and I get these looping errors of 1101, 1000, and 1002, depending on the loop.Here is what I have done so far:Power cycled the router (Orbi 750)Power cycled the subPower cycled the phoneReinstalled the phone app after clearing all dataFactory reset the SubEthernet connected the sub to the routerInstalled the app on a different android deviceWhat else can I do?

Hello everyone,  I'm new to using Amazon Prime Music with sonos.   I'm located in Spain, Amazon music service is available to me and my location is set to Spain.   I'm having an issue, I've installed Amazon music service, authorised the service and can see the music.  When I select a song to play, it whirls for a moment and does not play.   I've rebooted the Sonos device ( in this case, I'm testing on a Roam )   I've removed and reinstalled the service in the Sonos application  I installed Amazon music on a mobile device and it works just fine on my Amazon account.   What am I missing here ?   Thank you an advance.

Anyone have any suggestions other than the obvious on the slowness of the new app.Takes an age to connectMost times we press stop it doesn’t and takes a few attempts loading playlist in different areas of house is now a nightmare 

Hi, bought a Symfonisk Booshelf today. Wanted to add it to the excisting Sonos Network with a Symfonisk lamp and a One. It doesn’t want to.The speakers I had are in the list, the Symfonisk bookshelf is found. When adding I go through the works and when it comes to adding the speaker to the account the error pops up.  “Not able to register bookshelf” when i press SOLVE it takes me to the motion of pressing some buttons but still it is not added.Does anyone have a clue how I can fix this? After a few hours I am still flabbergasted. ps. When using Spotify the speaker is found and I can stream to it.  ppss Yes I did a factory reset about 7 times ;)

How do I adjust the status of the top light to switch it off permanently?  It looks like there isn’t an option in the app.

I try to use the night sound mode when my wife is asleep. It still isn’t quiet enough with my wife in next room. I have an arc and a mini sub. Love them. Just wish I could dial in a good night level and still be able to hear voices. And not so much explosions or clapping, etc. any input? 

Alarms. I’ve moved house and in this time the new Sonos app has launched and alarms aren’t working for me. At first I thought it was because I was selecting a radio station but I changed it to Chime and still nothing. Something so simple to do before is now that working at all!!! I read something about a bug and Sonos is on a different time zone. Is this the issue? 

My music is showing in my library.  However, when I begin to play it quits mid song, pauses, then moves to the next song.   I have deleted, reauthorized, multiple times but it does not seems to correct this issue.  Is anyone else experiencing this?

Going around in circles trying to add a Boost to an existing system.Firstly Ive been forced to ‘upgrade’ to the new app in order to add the Boost.  I didn’t want to upgrade given the reports about the new app.I have given the boost a factory reset as it was bought on ebay.  It showed flashing orange/white while resetting, and is now showing slow flashing green.In the new app I add component, it finds ‘product’ but after a while says it has lost connection.  You click continue then it says ‘unplug Ethernet cable from your product for this update’ … then done.  And … well nothing.  It’s not showing in my system and it’s still flashing green.What am I doing wrong?  

I just purchased a Sonos Era 300 and im trying to connect it to the desktop app. On the desktop app it says to hit the pairing button buy the Era 300 doesn't have one that I can see. What am I doing wrong?