Fix & Optimize

Hi,I am currently considering a Sonos Set (with Arc Ultra, SubG4, and two Era 300s) vs a Sony Theatre Quad with SW5 sub and I am trying to determine the pros and cons. In this thread I’d like to focus on Airplay 2 vs Sonos Multiroom.- Are there any advantages using Sonos for multi room over Airplay enabled speakers/systems of comparable sound quality?Previously I think the advantage was Airplay did not transmit Dolby Atmos, but Apple have said it will be added in Airplay in iOS18 (here’s the press release: https://www.apple.com/newsroom/2024/06/updates-to-the-home-experience-elevate-entertainment-and-bring-more-convenience/)Am curious to hear your thoughts I am very new to Sonos.

Hello fellow members I have a question regarding the Sonos boost. I have been using it for a few years as I decided to add a separate Wi-Fi network to all my Sonos speakers in the house. Since I never had a problem with signal dropouts.Recently I added a pair of ERA 300’s as surround speakers and looking into the system settings in the Sonos app to check if the new ERA’s where connected to the separate Wi-Fi Sonos network I realised that I no longer can see in the settings if the speakers are connected to the Sonos boost by looking at the WM setting. My Sonos boost has been always connected directly to my router using a RJ45 and I am wondering now if Sonos have dropped this device whether or not it is worth still having this connected and if there is any benefit al all?thanks.  

I’ve had a Beam and 2 SL1’s connected for about a year with no problems. Recently I added a sub mini and ever since then the tv will shut off automatically about every 30 minutes. No changes were made to tv or Xfinity. No screen savers or auto power savers are enabled on anything (I already checked). I’ve installed new 4K HDMI cables and have tried unplugging everything and plugging it all back in several times, hoping it would reset. It keeps turning off. I love the sound I’m getting, if only it would stay on. What do I do next?

I’ve experienced something strange with my sub and arc speakers recently. Whilst watching TV, a loud cracking sound is emitted from my Sonos speaker, one that resembles a loose connection in a conventional speaker. If first happened with my sub two days ago then again today but on the arc. My speakers are wired using WiFi except for the arc which has an Ethernet cable. I’ve recently moved houses and thus had to redo my network connection. The shift seemed seamless and I was able to connect the tv and speakers without much of a problem. Has anyone experienced the same? 

I have recently installed two 75” televisions (side by side) in our Recreation Room and looking to add Beam or Arc soundbar(s) to each television. Is it possible to have two soundbars in the same room? Both soundbars play what each television is playing independently? Both soundbars play what one television (sporting event) is playing while other television is still running (video game for example)? Both soundbars playing music application while both televisions are doing something else (sporting event & video game)?

I am no longer getting audio from my One SL surrounds or our Sub. All audio from the TV comes through the Arc only. Oddly, streaming music directly to the Living Room setup plays audio through all devices. Same with using our Port to play records. Everything works. It’s just TV audio that will not play through the 3.1 system. This only started recently. Nothing about our setup has changed. Everything is connected to the same network. Everything shows as connected in the Sonos app. Any ideas?

After the recent update, my Sonos app on my Mac, and my iPhone, has lost my music library.So I followed these instructions:https://support.sonos.com/en-gb/article/share-your-macos-music-folder-with-sonosAnd these:https://support.sonos.com/en-us/article/add-your-music-library-to-sonosAnd none of it works.The Mac Sonos app gives me ‘error 913’ after I browse to my music folder.If I try on the iOS app instead, that gives me ‘Access is denied’.I’ve set all the file sharing correctly, I’ve set permissions on the folder and drive, I’ve confirmed that it’s set to SMB sharing. I’ve even turned on guest sharing, just in case.Nothing.I changed some folder names along the path, removing spaces. Now I get a different error on the Mac app: (1001). This is getting incredibly frustrating. Can anyone help? 

Hi all, I have a new soundbar arc , gen 3 sub and an old play 1 speaker . I have the s2 app installed in my phone and have all showing on my s2 app even the play 1 . I can play music on the play 1 fine and also on the soundbar fine but they won’t play together in the group. If I try to play through the group it will play on one and if I try to select the other it says sorry can’t connect. Very odd. Should I be able to group the two speakers even through the play 1 is old ? Thanks so far 

My Play:One system chokes on all .wav and .flac files (16bit).  Audio is clipped and sporadic with lots of skipping and pausing.  .mp3 files play fine, but not these larger formats.Library is fully indexed.  The files are stored on a late model LaCie 2T volume connected via USB-C.  The files play the same way whether controlled via the Mac app or the iPhone app.Are the planned updates and fixes not complete?  is metadata causing the problems?  Any similar experience out there? Mac version 16.4.2Build S2Play:OneMac 16” MBPSonoma 14.7

When streaming YouTube all Sonos products randomly go to green and volume goes away and switches back to tv.  testing if disabiling consistent volume setting in YouTube fixes this.  Sonos support please advise. 

I woke up and my Sonos said it was not able to see(Bluetooth) my system(speakers Sonos one) and I’ve not gotten it back. I’ve :reinstalled Sonos app factory reset my Sonos one speakers  reset my router                                                And I still can’t get my speakers paired with the app help me

Why will my Ray not connect to my network.  It shows Not Registered in my app, I go to register, go through the set up but it fails to connect to my network every time. 

Hi. I have an S1 system with 2 x connects and 2x connect amps. Recently our PC speakers gave up the ghost and I would like to know if there are any hard wired comptaible speakers that would allow me to use them as an output from my pc as well as sync with my S1 system and play from my Sonos app? Tall ask but if anyone will know, it will be here! Thanks in advance. 

i have 2 android phones, 1 has updated to latest version, the other will not update. any ideas.

I am trying to connect my AirPods Pro’s to the SonosApp. Even though my Pros are connect to my iPhone, the app cannot find them. Any tips on how to make this work? 

My system is no longer adding content 

Hi everyone,so I have up and running 3 Sonos One (Gen 1) speakers since forever.Today, however, I noticed that one of them does feature a different hardware-version number than the other two — 1.21.1.8-2.1 VS 1.21.1.8-2.2Given they‘re all Gen 1, shouldn‘t they all come with the same hardware-version?  Appreciate your insights! Cheers!

I have a Sonos Beam , 2 Play 1s and a mini sub in my living room . When turning on the TV the Beam works fine but the two Play speakers and the mini sub don’t put out any sound. They show as connected on the app and are all on the same strong signal wifi network . I have to disconnect the whole setup from the mains and power back on for them to start working . This is obviously not ideal . I’m at a loss as this has been happening for several months , but wasn’t an issue when the system was put in three years ago,I have an Arc system with two Play 5’s and a mini sub in the cinema room that works absolutely fine , none of the same issues . Samsung TV is connected to the beam via  HDMI eArc Any suggestions ?

I have  new album in my music library and in the Sonos’ app the album songs are not in  order how do I correct?

Since the new app was introduced, my pair of Era 100 will not stay in sync. The delay from one speaker to the other keeps increasing. After setup, withing a day when I turn them back on there is an “echo” due to delays. Within a couple of days they get even further apart in timing to where it is totally unlistenable.If I reset my router, this most often seems to fix the problem, but I don’t want to have to do a twice daily reboot of my router, nor was this necessary at all before the Sonos update to the new system.If I try to remove the stereo pair and then recreate the pair, then only one speaker will have sound in the pair.So I end up power cycling the speakers, rebooting my router, have issues with the speakers being found, then finally put them back into a stereo pair, but this is crazy. I have wasted so much time on trying to get these speakers to stay working as a stereo pair. None of the updates have made it any better.I have tried giving the speakers a fixed IP address assignme

In bluetooth mode, can a Roam be stereo paired with another Roam?In bluetooth mode, can a Move be stereo paired with another Move? Having just returned from holiday, and taken a pair of echo dots, then had the daily wrestle with the hotel wifi to get them working as a pair, I decided that bluetooth speakers that I could pair in stereo was the way to go.Having looked at the market, prices of well-reviewed brands, Megaboom for example, are similar to the Roam. Then, looking on from that, the Move then offers sound quality comparable to the Era 100, so why not use a pair of those on holiday because I can just walk out the door and there are no complicated shenanigans to set them up at a hotel, then reset them at home for integrated use. Any thoughts? ...purely on stereo pairing the same species?

Sonos is so unreliable. If I'm lucky enough to get a room to play. Isn't change tunes or change rooms. Then it will not switch off or let me adjust the volume. I fed up having to reset every thing to get then to work even then it's lucky if the do work

Looking for guidance.  I still have a cable box through Xfinity to provide my cable service.  I have surround sound in my main room through a Yamaha receiver which is connected to my port.  However, through my kitchen, foyer, and other rooms i have a combination of Sonos 5’s and Sonos One’s.  Typically on a Sunday when NFL is on, i like to connect the main room, and tie the speakers in the kitchen and other areas of the house to hear the game i’m watching.  When the season began, i went to connect all of the speakers together, and the option in my Sonos app for “Line IN” or “TV” was gone.  I spent the next two hours on the phone with support.  We reset the port, we deleted the app from my phone and reinstalled it, nothing would get the option to connect the speakers together through the surround sound.  Regular streaming music was fine and could be played to all of the speakers.  This would elude that the port was working.  This happened to me in the past, but was resolved when an upda

After five months of using Sonos Version 80, I’m frustrated with how broken it is. Basic features like quick app connection, music search, queue management, and playback controls are unreliable.I’ve been a loyal Sonos customer with many devices, but now I’m using Bluetooth speakers instead because they work better. Please roll back to the previous app version, as the current one is unacceptable.

I setup my era 100 speakers as surround speakers with my arc bar. After setup, neither speaker has sound coming out of them.  any solutions or tips?