Sub Gen 3 stopped working and is doing weird things

Forum|Forum|1 year ago
October 24, 2024
2 replies
73 views

Sub Gen 3 doesn't power up. It makes a noise as if it is trying to boot but does nothing else. There is an odd smell created as well. In addition the power light does not illuminate. It also cannot be discovered by the app. It used to work fine and then it started doing this.

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Best answer by Airgetlam

I would call Sonos Support directly to discuss it. There isn’t much this community can do to assist, I suspect.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

AirgetlamAnswer

I would call Sonos Support directly to discuss it. There isn’t much this community can do to assist, I suspect.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

R

RumRunner1492Author

Contributor I

Thank you.

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