Fix & Optimize

I was playing with all five rooms grouped.  When I was finished I ran a shortcut that pauses, ungroups all & clears the queue.  Then I turned on the TV.  The Lock Screen still showed all rooms grouped and the music ( Radio station ) still in the queue. 

Recently the Sonos app will not play playlists from my iTunes library. It will play albums and songs no problems. But no playlists. Sonos seems to not care about people with music libraries. First they broke the compilations function so that every song in a compilation with differnet artist is considered a different album. Now this. It is exasperating. It keeps me from buying any other Sonos products as I contemplate elternatives.

I have 4 Move2 speakers that I bring outside to my pool area.   I want to group them so I can change the volume on them as 1 unit.    But I don't want to affect the volume on my sonos arc that is also playing inside the house.   I havent found a way todo this.   Anyone have any tips for me?    Thanks.  

I checked the forums and didn’t find anything that wasn’t 3+ years old or the solution was to just play music through Sonos app.  this is recent but surrounds do not work when playing Apple Music through the tv. It works with movies or other content but music app has stopped working in the last couple months.  suggesting that I only have surrounds if it’s played through Sonos app is unacceptable. It worked fine before for atmos or any other format. 

For years, Apple and Sonos have unsuccessfully tried to resolve my WiFi dropping issues. I’m still using my antiquated Apple Express as WiFi extender in Bridge Mode for my yard.  Ai finally resolved years long issue. My Apple AirPort Express is connected to AirPort Extreme via Ethernet cable through a standard unmanaged switch. My Sonos Connect is also connected to the same switch which caused Spanning Tree Protocol (STP) causing Extreme to repeatedly drop and reconnect.  Sonos Connect was still trying to broadcast its own wireless mesh network (SonosNet) creating a wireless-to-wired loop in the switch.  Resolved: In Sonos Connect Settings, the WiFi has to be switched to Disabled.  Hope this helps others those who still have wired phones. 🤣 

Hi all 👋 - developer here, so take this as the self-promotion it honestly is 🙂Like many of you I have older S1 speakers (Play:1, Playbar era) that AirPlay and the modern casting world left behind — especially from a Windows PC. After years of wrestling with the free tools (SWYH & co.), I built SoundFling: a small Windows app that streams everything your PC plays to whichever Sonos rooms you select. Auto-discovery, multi-room sync, group volume, system tray.Works across S1 and S2. Fair warning on physics: there's a 1–3 second latency (fine for music, not for video).Free 7-day trial with no account needed at soundfling.com; one-time purchase after that, no subscription. I'd genuinely value feedback from this community — especially from anyone with mixed S1/S2 households.

Currently have arc + era 300 + sub3 connected to main tv. Have purchased arc ultra to use with main tv & will relocate arc + 2 x ones (from other areas of house to upstairs tv. Can I simply disconnect the existing ultra from tv & connect to other tv or is there a process to follow? 

I’m installing a Sonos Amp with an outdoor Samsung TV. The TV will be connected to the Amp through its HDMI ARC/eARC port, and the cable run will be approximately 20–25 feet.Because I need to keep the cable as thin as possible, I’m considering a 25-foot active fiber-optic HDMI 2.1 cable rather than a conventional copper HDMI cable. The cable is: HDMI 2.1 / 48 Gbps Active fiber optic Unidirectional 25 feet CL3 rated Advertised as supporting ARC/eARC, Dolby Atmos, 8K/60Hz and 4K/120Hz Can you please confirm whether an active, unidirectional fiber-optic HDMI cable that supports ARC/eARC is compatible with the Sonos Amp for receiving TV audio over HDMI ARC?In particular, is there anything about the Sonos Amp's HDMI ARC implementation that requires a conventional copper HDMI cable, or should a properly designed active fiber HDMI cable with ARC/eARC support work normally?If fiber HDMI is supported, please also let me know whether there are any special requirements regarding cable d

Hi everyone,I’m planning to use two Sonos Era 300 speakers as surrounds in an open-plan living room, behind my sofa. (right below where the Bose speaksers are today). The tv will be above the fireplace with the ultra arc below it.Because of the room layout, the best available position (in my opinion) is high on the wall, just below a low ceiling beam/soffit, behind the left and right corners of the sofa. They will be close to the ceiling—definitely within 60 cm / 2 ft.Should I mount the Era 300 speakers inverted (upside down) or upright in this position?They will be used as surrounds with a Sonos home-theater setup (ultra ARC and sub gen 4 )I understand the ideal surround position is closer to ear height, but wall mounting them high is the only practical option in this room. I will run Trueplay after installation.I would appreciate any advice on: Whether inverted mounting is correct in this specific high-wall position Whether they should face straight forward or be angled slightly do

Certain song in the playlist is throwing access error when manually selecting it, cant even load the artist profile. But the same song seems to play while during playlist shuffle. I see that there are similar posts in the past regarding this issue on YouTube premium family accounts. Is it still the case? Is Sonos gonna fix it?

Has anyone else noticed that the headphones sound bad when you turn off ANC? The EQ changes. I sometimes turn it off to make the battery last longer, but the sound eventually becomes unbearable.

So I changed by gateway router which wants to run a different 192.168.x.x. subnet from the previous one. New gateway router is also the DHCP server. Every device on my network picked up a new IP address within 5 minutes except every one of my Sonos devices, The Sonos app simply told me I had nothing configured, and suggested having to go through a very laborious process to reconfigure each Sonos speaker again. No way. As it turns out, a simple power-cycle of each speaker solved the problem immediately but this is not how a DHCP client is supposed to behave. Problem solved but maybe this is useful for somebody else. 

Sonos Amp + REL T/9x – two standby issuesI’m using the current Sonos Amp (125 W/channel) with a REL T/9x.I’m experiencing two separate problems that seem to be related to the Sonos Amp going into standby / the way the subwoofer signal is handled.1. LFE / RCA connectionWhen using the RCA SUB OUT from the Sonos Amp to the REL LFE input: With music, the REL wakes up normally even at relatively low volume. With TV, the REL often stays in standby at the same listening volume. I have to increase the volume considerably before the REL wakes up. Once it wakes up, it works normally. This makes me wonder whether the Sonos Amp's subwoofer output level is different during TV playback or is simply too low at low listening levels to reliably trigger the REL's auto-wake threshold.2. High-level connectionThere is another issue when using the REL high-level connection: after the Sonos Amp has been idle/in standby for around 2 minutes, the REL produces a fairly loud thump/pop when the system chang

New Sonos ERA 100 units.  Linksys mesh network and 450Mb internet.  Sonos units via 5gHz to either main node or child node.Absolute Radio played either by Alexa (worse results somehow) or Sonos assistants.  Service starts and then will randomly drop for 5-10 seconds, or give up entirely.  Using the Sonos VA, an advert will be inserted into the dropped stream.Sonos support say that there is no issue with my network and that it must be Rayo dropping the stream - but if so, how come others haven’t mentioned it.Any suggestions gratefully received!

Pretend I don’t know what “bi-directional” or any other IT term means. How do I use my Sonos soundbar which only has an HDMI with my projector that only has an Audio 3.5 jack?  Prefer brevity, exact product names or links. Explaining anything IT related isn’t helpful. 

Hi,Just bringing up the ongoing lack of Google Assistant (and now Gemini) support on Sonos in Poland. It’s no longer just a minor issue—it’s a real dealbreaker. I don’t even need Polish language support; English would be completely fine.Because of this regional block, my smart home integration is basically useless. I love how Sonos sounds, but I’m seriously considering replacing my entire home audio architecture with a brand where voice assistants actually work.Are there any updates on this? What do you recommend? RegardsBart

I use 2 Sonos Era 100 connected via the Sonos Line-In adaptor to my Macbook.I use my Sonos as the primary sound output for my Macbook. When there is no sound output from my machine for a while, and then e.g. a Calendar Reminder notification sound plays, these sounds often don’t play through my Era 100s as there must be a “wake” time which is longer than the sound plays for.As a result I find I am often late for meetings etc as the reminder noises aren’t playing & catching my attention 😅.I notice this also when playing a video/song through my mac after a period of no sound output, it will miss the first second or two of audio, I can deal with that, but the lack of audible meeting reminders is a frustration. Is there any workaround for this anyone has discovered?AI suggested to have my mac volume on max all the time to avoid the Eras going to low power mode, which I do, but that doesn’t seem to help.I’ve contemplated writing a script to play an extremely quiet (hopefully non-annoyin

Hi everyone, I’m hoping someone can clarify the connectivity/usage of the Era 100s for my specific setup before I buy them.I currently have a Sonos Beam Gen 2 and I’m considering buying 2 × Era 100s as surrounds.My main question is about what happens when I want to use the system for music rather than TV.My ideal setup/use case is:TV: Beam Gen 2 + 2 × Era 100s working together as a normal surround setup. iPhone: I’d like to play music from my iPhone and have the Beam + both Era 100s play together. Turntable: I have an Audio-Technica AT-LP60XBT, and I’d like to connect it via Bluetooth and have the Beam + both Era 100s play the turntable audio together. Ideally, I don’t want to repeatedly remove/unpair the Era 100s as surrounds just to listen to music.So, specifically:If the 2 × Era 100s are permanently configured as surrounds with the Beam, can I still use an Era 100’s Bluetooth input and have the Bluetooth audio play through all three speakers? Can the same setup work with my AT-LP60X

It was first reportet 9 (nine!) years ago, and I found another topic that was about a year old.NOTHING has happend. It seems to me to be a rather simple thing to correct; ORDER BY <something> - there must be some kind of ordering since the order of the artists is the data/time they were put on the list. Else the order would be random each time you open the list in Sonos, and it’s not.WHEN wil this issue be solved? It’s soooo annoying.Just do it!

The RP content service works but does not show playing track artwork. Just the generic logo for the main mix, for example.However, if I remove the service while still listening the artwork will show up and stay working until such time as I quit to listen to something else.Obviously I can’t then return to RP because the service isn’t installed. So, reinstall the service and the problem returns. It doesn’t matter whether I login (authorise) the RP service anonymously or use my RP login.This feels like a bug. Any tips? I raised a case with Sonos and sent diagnostics but no responses.Thanks all. I’m bored of this view… 

I see someone posted on this group that WPFW 89.3 Pacifica Jazz & Justice does not play over Sonos speakers. I continue to have this problem despite trying the usual suspect- deleting as favorite, searching the radio services, etc. hitting to arrow play just brings up an error message almost instantly. Trying to play from AirPlay Apple device but not working yet. This started about a year ago when a mouse somehow destroyed the station transmitter causing emergency repairs, but doesn’t make sense to think this would cut the stream. I have contacted the station, but no response. Thinking of maybe adding something like a Trivoli table radio to connect to a speaker, but this sounds a little expensive for just one station. 

I have a 2015 legacy system that was stored for 10 years while I travelled overseas for work. I have subsequently returned and tried to set up my Playbar, I have anew network as you would expect. The Playbar has been factory reset and connected to the power and router, the router is connected via cat6 Ethernet cable. I can see the unit on my network however not on my phone or via the S1 or S2 app. Any suggestions how I can resolve this as I have a number of Play 1 and Sub to connect too. I already have a Move (1) connected  

Anything I've tried so but let amazon music work on my sonos app.  I've reset wifi, router, removed amazon and added, reauthorized, cleared cache on sonos and amazon, forced stop and opened break up and so days Amazon Music connection lost. I can use any other services just fine.  This is either strictly an amazon issue  ir sonos app connecting to it.   This just started a few days ago. 

I’m running MacOS 26.6.1_Apple Silicon_MacMini M4Today I had issues loading the Sonos MacOS App. The solution this time was System Settings > Privacy & Security > Local Network > Sonos permission off/on.Typically one or more of the below works:System Settings > Network > Firewall > Options > Sonos > Allow incoming connections off/on System Settings > Privacy & Security > Location Services off/on System Settings > Privacy & Security > App Management > off/onSo now it seems there is a fourth option in the mix. At least until MacOS 27.X 😂Enjoy your Sonos!

Bonjour,Je ne parviens pas a reconnecter mes 2 player 5 gen1 derrière une Freebox ultra.J'ai réussi à connecter le bridge, les 2 player sont détectés mais la procédure se termine avant la fin!!!Que faire?