Controllers & Music Services

iOS Just updated, but don’t know what is new.

I know this is a minor thing, but I’m bugged by the long name under the new S1 icon on iOS. One of the things I love most about Sonos products is the clean look, so the new ...’s on my home screen are a peeve. If it says S1 on the icon, no need to say it underneath as well. Anyone else? 

I don’t know that the way S2 handles room selection is ideal. (The following is all based on having S2 set to ask me what speakers/rooms to play on after “a while.”) When I select something to play, the speaker/room selection card pops up and asks where I want to start playing my selection. I have a Play:1 in the kitchen and a pair of Play:5s + Sub in our living room, all grouped as my “Main Floor” and another pair set up as my “Upstairs.” If I was previously listening to music using Main Floor, the card still has those 2 speaker sets individually selected, but it does not seem to remember that those 2 speakers are also a group. (Main Floor shows as unselected.) Things are further compounded if I go to select Upstairs. It simply adds my upstairs pair to the 2 “ungrouped” speakers that were previously playing. On top of that, if I truly did want to play music across all 4 speaker sets, that would actually be my entire Sonos set-up (thus, “Everywhere”) except Everywhere does not get ac

Three years ago I initiated a thread called, “Sonos support for Hi Res Audio” and was entertained then by some of the rationalizations and, arguably, programmed responses as to why Sonos did not support Hi Res Audio.      Today, I read from Sonos that in June of 2020, “Sonos S2 will enable higher resolution audio technologies for music and home theater.”   WHAT? Did Sonos cave to the marketing pressures?   Or is it more likely that they were controlling the narrative 3 years ago to buy time until their HW and SW Platforms were ready to roll out Hi Res Audio?  I suspect this is the real story AND applaud Sonos for managing their customers until they were ready for a major platform release as these things take quite awhile (about 3-4 years) to develop, integrate and test.     As I wrote then, to the astonishment and backlash from some in that forum, there were people (one called me a Unicorn) who could discern the difference in digitized formats.     Perhaps, three years ago there were m

I will start this thread with a few caveats: First, this thread is not for rants. There are plenty here for those, and there is no bar on opening new ones. Second, the thread is directed for the subset of users that have a large investment in legacy products, and are content to see their Sonos systems as music systems that offer stable streamed music from either a NAS or from the net, and have no expectation of more bells and whistles - just that things continue to work as they are working today. I happen to be in this boat as well, as someone that has three out of six zones running very well on legacy products that I simply cannot afford to jettison until the hardware dies. Third, this thread is based on facts, some of which have been coming to light only over the last 48 or so hours. It is therefore incomplete to an extent, and may even be wrong in places. Feel free therefore to clarify/correct/add as necessary - and I specifically invite @Ryan S  to do so. But, no rants please - the

I have set up my Sonos system, 2 paired play 1s and 1 Sonos One,  with a 4 G Router.  Everything works as it used to on the telephone wire router except Amazon Music.   I have deleted and re-installed Amazon Music but the result is the same.   e.g. I can search for an artist, display albums etc. But can’t display the contents or play individual songs.   Other music providers like TuneIn are working.   how do I get Amazon music to set up and play on a 4g router

I’ve also sent these suggestions to Sonos but wondering what others are wishing for with the big S2 update. I’ve read Sonos’ S2 press release and what few new features mentioned in the press release sound great I think some of my suggestions could make S2 the gold standard OS for streaming music. With this in mind most of my suggestions are some of the best features of the Tidal, Quboz, Deezer and Roon native OS apps.   Indicate streaming type of album and song playing no matter which music service you’re using inside the S2 controller….HiFi, MQA, CD, HD, Hi-Res etc Speaking of HiRes audio playback. it will be interesting if Sonos through the S2 update can push current Sonos products (speakers, Port and Amp) to actually play MQA music files from Tidal or Dolby Atmos for surround sound set-ups. Provide album credits, liner notes, album reviews and artist bio. Tidal and Roon does a wonderful job with this feature. Currently in Sonos S1 if you click “More” “Album Info” it takes you to see

If you were like me, for the past month or so I couldn’t connect Spotify to my Sonos speakers.  This morning I went into my ORBI app and noticed there was new firmware for the router as well as satellites.  The new firmware version, 2.5.1.16, has seemed to resolve all connection problems I was previously having.  I’m going to continue to test this but all is fixed as of now! 

In case anyone was interested, the audio lag when watching videos / youtube / music using Airplay from a Mac/ OSX has been resolved with Sonos S2.  You can also send airplay to multiple Sonos speakers (although this was possible previously). When watching Youtube / any video content, select one of the Sonos speakers from the main apple sound menu (speaker top right in OSX). You will only be able to select a single speaker here, but if you go into the Sonos App (on the desktop or iphone / android) you can then group speakers with the original speaker selected on the mac, and set the independent speaker volumes etc.

Finally pulled the trigger on replacing the remaining Legacy components in my set up, at least the critical ones. This was a tough and close decision for me. The Legacy decision almost forced me to walk away from Sonos. This purchase consisted of just south of $3000.00 for 6 new amps (after discounts). The extended Plan was to just junk the remaining residuals of my stuff for now, and add and restructure with some other options as we go. This purchase would keep the party going so to speak. Shipping and packaging was awesome, got me pretty excited before I even opened the boxes. Install and connection was an absolute nightmare. Every unit couldn't be discovered for multiple attempts, the controller app would freeze and lock up on numerous occasions, Reboots, resets, and reattempts galore.  And I am not talking once or twice here either. So after multiple HOURS - yes multiple HOURS, to get 6 new amps swapped out and recognized, still nothing wanted to communicate properly. Grouping is p

The Berlin Philharmonic has made its Digital Concert Hall free for the next thirty days because their concert hall is closed due to coronavirus.  It would be great if Sonos could add this as a source!

This sounds intriguing and my Tidal trial will still be active when I receive my Sonos Arc... I hope. With all the fuss over getting Atmos signals from Arc and eArc I wonder how is it effected when streaming music.  Can the art output Atmos music via a stream?

Android Galaxy S10+. App version 11.1. The notification “Stopping the service may affect Sonos homescreen widgets” shows constantly regardless of the status of Sonos system or what actions I am taking. I have read the post made about six months ago. Sonos rep stated they would look into it. I have turned off background process notifications but I suspect I am not seeing other notifications. When will this be fixed?    

I couldn’t find clear answers for setting up Sonos with Amazon Music Unlimited HD Family Plan and Alexa. So, wanted to share what we did in case it is helpful for others. Our system is:  Sonos One in the office Sonos One in my daughter’s room Stereo pair of Sonos One SLs with Sonos Subwoofer in the living room  One phone with Sonos app and Alexa app to control everything (daughter doesn’t have a phone) Our goal: Connect Sonos to our Family Plan Play music from separate accounts in the Family Plan for myself and my daughter Have Alexa recognize our voices and by default play from the correct account in the Family Plan Required steps: Create the Family Plan on Amazon (in our case, we were upgrading an existing account to a Family Plan) Invite family members to join the account on Amazon. As far as I can figure out, these accounts must be adult accounts. Teen accounts cannot be added in later steps to the Sonos system. When you are in the Sonos app and try to “Add a Service” using a Teen

Is it going to be possible to resurrect a Sonos unit that has been put into 'Recycle Mode' considering the latest announcement?  

Since a recent app update, when I use my upnp server with my Sonos system, the seek bar no longer works on the Sonos app. The desktop app does not show any seek/time information at all, the iOS and Andriod app show the time of the track, but not the remaining time or the seek information. I have tried several other upnp servers and they all act the same. So I do not believe the issue is with my upnp server. Is anyone aware of a way to resolve this?

I used to have a “Sonos power plan” in Windows for my desktop.  Is it no longer available?  

Hi Guys I have a new PC running windows 10, I have rebuilt my library, I can see all the albums and tracks however I can not get any to play, I have tried rebooting me Sonos rooter, bridge and Play 1, I managed to get one track to play this stopped soon after stated, I just get unable to play.  I have tried the methods    ENABLE SMB and DISABLE SMB after watching videos on YouTube via the Sonos website however still no tracks playing    Please help

So where is this Sonos Radio that I have been reading about this morning from all the major outlets? Let me have it!!

A little over a week ago, I started a thread to engage with like minded people here: those that felt the way I did, as explained in my opening post there. That thread was titled: “The Sonos Brexit and pragmatic ways past it” and I intended that to be the last thread I open on this site. A link to that thread: https://en.community.sonos.com/controllers-software-228995/the-sonos-brexit-and-pragmatic-ways-past-it-6836056 That thread has grown beyond expectations. While everyone on it has contributed to keep it profanity free and largely rant free, with an occasional nudge by @Edward R in that effort, just by virtue of its length, it has become unwieldy as all long threads become. And it has many days to run, because the Sonos Brexit event, and the release of detailed information about it by Sonos, are both at least three months away. I therefore thought that it made sense to break my promise to myself - No More Threads - and make just this one exception to it, by opening this thread. It i

I would like to stop using the Sonos app completely with a SONOS 1 that I own. Is it possible for me to overwrite the firmware and use the device with other software to stream audio? I'm thinking of some sort of service running on a separate device that the SONOS can pick up, similar to bluetooth streaming.

The speakers are amazing! The app and the website are not. They are full of glitches, drops, and oh they start playing music BY THEMSELF. Yes, it was night. Everyone was asleep and the speakers started blasting music. I shut down every electronic in the house AND THEY STILL PLAYED. When one of the devices finally turned on, I went into the app, it took a while but it suddenly realized it was playing from my amazon account. I don’t have anything set up for voice commands so I know that wasn’t it, plus WE WERE SLEEPING NO ONE WAS USING THEIR DEVICES AND WE HADN’T USED SONOS IN A FEW DAYS. I love the sound quality of these speakers, but I don’t like the app. I highly doubt that the speakers themselves are at fault. Even this website is horrible. As I’m trying to write this it keeps coming up with related topics, but won’t go away and won’t let me select anything. It took me a while before I could get it to work just to post this.    If you’re wondering: Sonos one Gen2 (x3) macOS Catalina

Why hasn’t Sonos figured out how to turn alarm feature off when outside home, geo fence, ect.   Pretty disappointing considering the alarm feature is so great at getting everyone up.  But pretty sad because Sonos cost so much from the start.  You’d think that when you create that option you’d have the foresight to what to turn it off. 

So let’s say you want to play all songs of a particular artist without the pain of creating a playlist? In iTunes you simply search Apple Music for the artist and click on the red play button and boom - all songs play. You can also simply tell HomePod play X artist and again, it just plays some of their music.  However, when you go into Sonos App and search for artist and then play, you get a playlist of like artists and songs no matter which music service you select (Apple Music, Amazon, Pandora, or Spotify).  Or worse, you have to select one album at a time to listen.  Is there an alternate way of doing this?     

Is there a difference in sound quality including EQ settings when using Sonos App vs Airplay 2? To me on my outdoor speakers playing through Sonos AMP I think that Airplay 2 does not use the EQ settings and does not sound quite as clear as Sonos App. I get some sounds that I don’t like using Airplay 2 that are either not there or not audible using Sonos App. I also have the Treble set down because my speakers are a little bright for my taste and I notice a difference between the two streaming methods. Is this true or just in my imagination?