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Cooldad77
Contributor I
January 26, 2020

Recycle mode reversal

  • January 26, 2020
  • 16 replies
  • 1784 views

Is it going to be possible to resurrect a Sonos unit that has been put into 'Recycle Mode' considering the latest announcement?

 

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      Dr. Zoidberg
      Lyricist III
      May 17, 2020

      @jgatie

      Dishonesty? I posted a question about the possibility of reversing the recycling mode, and you resort to personal attacks about my integrity? I will not respond further.

      jgatie
      jgatie
      May 17, 2020

      @jgatie

      Dishonesty? I posted a question about the possibility of reversing the recycling mode, and you resort to personal attacks about my integrity? I will not respond further.

       

      Yes, saying you were forced to recycle is dishonesty.

      benbendog
      Trending Lyricist I
      May 17, 2020

      I support Dr.zoidberg. I didn't go through the upgrade program myself but as far as I know, you have to agree to break your old devices then you can get 30% discount for new upgrades. 

      I didn't understand what jgatie's logic at all, I am sure if he or she really know the program or not. The only conclusion I have after reading it is that there are always jerks around us that we have to avoid. Ridiculous response. 

        Airgetlam
        Airgetlam
        May 17, 2020

        There was a period of time that Sonos, as part of the process, with multiple pop up warnings, indicated that submitting your device for ‘trade in’ would make it no longer function. Ever. I was one of those who made that choice, so that I could avail myself of the 30% discount.

        After several weeks of that policy being in place, Sonos changed the policy, so it no longer caused your device to stop functioning.

        While that was a bit disheartening, there was absolutely no pressure, no “force” involved, it always a choice  that I made in order to get that 30% discount. Had I waited several more weeks before making that choice, I’d likely still be using that first gen PLAY:5. But there was no coercion, no misrepresentation, and plenty of warning about what was going to happen. I clicked through all of the warnings, because I had chosen to avail myself of the option in order to get that 30% discount for a future purchase. 

        Bruce
          jgatie
          jgatie
          May 18, 2020

          I support Dr.zoidberg. I didn't go through the upgrade program myself but as far as I know, you have to agree to break your old devices then you can get 30% discount for new upgrades. 

          I didn't understand what jgatie's logic at all, I am sure if he or she really know the program or not. The only conclusion I have after reading it is that there are always jerks around us that we have to avoid. Ridiculous response. 

           

          My “logic” is that the process was entirely voluntary.  He wasn’t “forced” to take a discount to upgrade, and he had months to go before any action would be taken in regards to legacy vs. modern devices.  I sympathise with the folks that fell victim to Sonos’ ill fated “recycling” program, but to say one was forced to take advantage, when it was completely their choice, is hyperbolic nonsense.  

          Stanley_4
          Stanley_4
          Grand Maestro
          May 18, 2020

          I recycled several Sonos devices, no forcing involved and I was a bit unhappy with the situation but the discount on the new Sonos I needed made it seem like a good deal. I can’t complain about the deal I got.

          I can whine that I got a worse deal than if I had waited a couple months.

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