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Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 



 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2256 replies

Listener
May 11, 2024

What about the local network access bug - as to where it’s requiring local network access, we’ve given it - and it’s still not allowing me to join my existing system on the phones wife…

Contributor I
May 11, 2024

How about roll back to the old version.  Fix all the stuff, and then release it after June!  Make a dang headphone only S3 version if you must.  Try to win back some good will by doing it right!

Stanley_4
Grand Maestro
May 11, 2024

Sonos widget?

May 11, 2024

What about making physical volume buttons finally work as literally every other app supports? Or a Lock Screen widget?

Avid Listener
May 11, 2024

I think it’s a great improvement that you are giving dates for these.  I would suggest they are _much_ more widely distributed.

 

I was pretty disappointed with the update but when I saw that people who have active alarms and only phones now cannot shut off or modify them (without a complete system reset) I realized this was a much bigger f-up than even I realized.

Airgetlam
May 11, 2024

@jedmunds2017 , That would require an underlying change to Sonos, so that the ‘player’ resides on your controller, rather than on the speakers themselves. 

Bruce
Stanley_4
Grand Maestro
May 11, 2024

What about making physical volume buttons finally work as literally every other app supports? Or a Lock Screen widget?

There has been a lot of discussion of this around here and it isn’t a App v80 issue.

May 11, 2024

@jedmunds2017 , That would require an underlying change to Sonos, so that the ‘player’ resides on your controller, rather than on the speakers themselves. 


I’m still confused by this as it worked years ago prior to 15.6. And while that was a “hack” basically, I believe and the Sonos response for removing it was:

“The way these features were architected do not meet Apple’s experience guidelines for developers and no longer offer a reliable control experience.”


 

 

Contributor I
May 11, 2024

Keith, I appreciate you and the team trying to stem the bleeding.  I don’t envy your position of having to clean up self-inflicted consequences from management decisions.

That said, these timelines strike me as tripling down on the tone deaf and self-congratulatory  “courageous” marketing messages being sent out.

You are telling me, the market leader Sonos speakers won’t be able to add a song to the listening queue for a month.  This capability was available last week, but no longer due to an unannounced impact of the “upgrade.”  

If I tried to suggest surprising users by taking away core functionality and promising to bring it back in a month, I’d be laughed out of a job.

The most obvious way to get back to current state parity is to provide access to the v16.1 app.  No need to rush development and testing on the v80.x.  Let those for whom the new app works continue.  Let those for whom the new app does not work migrate when core feature parity is achieved.  The last thing you want is to make the above promises and introduce new bugs.  

Yet, for unspoken reasons, this option is never mentioned.

I’m all for change and creating a new platform for the business.  I would like to see Sonos succeed.  However, I haven’t seen evidence of Sonos having the judgment to know how and when to course correct.

Best of luck.

Trending Lyricist I
May 11, 2024

How about those bugs:

 

  • trueplay doesn’t work - I have in ceiling speakers and all it does is make the test chime from the amp but never continues 
  • can’t add a new Sonos device to a room with current devices 
  • can’t turn off WiFi on Ethernet connected devices. By default newly added devices using Ethernet only use sonosnet
  • when airplaying music, you can’t stop playback and then play music on those speakers using the Sonos app. I actually haven’t been able to get any Apple Music to play on the Sonos app in any of my amps.