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Shenah
Contributor I
March 11, 2020

Why does the app suck? Why does this website suck?

  • March 11, 2020
  • 11 replies
  • 783 views

The speakers are amazing! The app and the website are not. They are full of glitches, drops, and oh they start playing music BY THEMSELF. Yes, it was night. Everyone was asleep and the speakers started blasting music. I shut down every electronic in the house AND THEY STILL PLAYED. When one of the devices finally turned on, I went into the app, it took a while but it suddenly realized it was playing from my amazon account. I don’t have anything set up for voice commands so I know that wasn’t it, plus WE WERE SLEEPING NO ONE WAS USING THEIR DEVICES AND WE HADN’T USED SONOS IN A FEW DAYS. I love the sound quality of these speakers, but I don’t like the app. I highly doubt that the speakers themselves are at fault. Even this website is horrible. As I’m trying to write this it keeps coming up with related topics, but won’t go away and won’t let me select anything. It took me a while before I could get it to work just to post this. 

 

If you’re wondering:

Sonos one Gen2 (x3)

macOS Catalina 10.15.3

Mac Sonos app 11.0 (and on all three speakers)

iPhone Xs iOS 13.3.1

iPhone Sonos app 11.0

I even sent diagnostic information 1195241719 (computer) & 2098131121 (iPhone).

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    controlav
    controlav
    Lead Maestro
    April 21, 2020

    Is it me or does the web site suck a lot less today? Looks like someone updated it to work correctly on a PC-sized screen, with none of the enormous fonts that the old site used.

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