Desktop and Android app have started telling me "spotify returned no results for _____ in artists. Please try a different category or a new search term" this morning. Has replicated on multiple devices. Only happens for Spotify and only in "artists", albums and playlist search still works. Any idea if I changed a setting or if something is wrong on their end?
I’ve reset the speakers and restarted the apps.
Best answer by Corry P
Hi
We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.
+18Hi
I rebooted my speakers and it didn’t help. Using the MacOS Desktop app, version 15.5. All speakers on 15.5 (build 73042060)
Thank you! I’ll feed this info back to the engineers.
Any artist with a non-alphanumeric character eg Wham!, AC/DC, Hi-Tension work fine. Everyone else, no go. Seems like a bug in Sonos app…?
If it were a bug in the Sonos app, wouldn’t it be affecting all streamers, and not just Spotify? Since all streaming music companies in the Sonos ecosystem use the same software API?
+3I have this issue.
Searching on Sonos (Windows and android) for Spotify does yield any results when specifying artist, although it still works ok with albums, songs and playlists.
I’ve tried rebooting all speakers, my router and reauthorising spoitfy within my sonos app….it’s broken.
+18Hi All,
My colleague has expressed some interest in getting some diagnostics from anyone affected by this issue who has rebooted all their speakers since my last post here (when some changes had just been made). It’s been reported that the changes did not help, so some new diagnostics taken after that point would be very helpful to us in trying to ascertain what the problem is.
So, could anyone who would like to assist please submit a support diagnostic and reply here with the number given? As long as you have rebooted all your speakers since yesterday.
Thank you for your help.
What is your diagnostic number for your submission?
I can confirm I have the exact same issue. I have removed and re-added Spotify from my system.
Only a complete band name in double quotes or a bandname with special characters in it returns any results. If I just put in a bandname or partial bandname, no results.
I have the same issue with S1. Using “” works, but frustrating. All devices reset last night and Spotify account removed and re-added. Diagnostics number is 289013376
The search in my iOS app (updated to latest) is not working either. If I search an artist it pops up results for one second and then disappears to the spinning wheel with “Searching in Artist everywhere...” and doesn’t return anything. I’ve force quiet everything, reauthorized services, restarted my network, restarted each speaker, etc
Updating the app (Sonos) won’t change the data being sent by Spotify.
Issue appears fixed. Thanks Sonos
Issue appears fixed. Thanks Sonos
I also tried and now the search seems to work fine (I live in Finland). Thanks!
Thanks for the fix. Just out of curiosity: Did Sonos fix it, or was it Spotify?
This would have been a fix implemented by Spotify.
Fixed for me too - all seems normal/working. Thank you Sonos and/or Spotify! And thanks to this community for highlighting the problem
+18Hi
As you are the only person who reported the issue here after everyone else reported that it was fixed, could you please test once more and let me know if this issue has been resolved for you or not? Thanks!
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