Controllers and Music services

The new updates are horrible, and I hate sonos for what they have done to the sound systems I’ve spent thousands of dollars on. I hate the ads built into the controller software. I hate how GPS needs to be turned on to use the controller. I hate how bloated the controller software is. I hate the new terms of service (and privacy statement) where sonos will sell my data. I’ve tried plexamp, but it doesn’t handle grouping, queuing, well.  I just want something simple where i can build and queue playlists from my local NAS.

S2 keeps on asking me to sign in as owner.I have not changed anything except for moving to iOS 18. I am able to connect on web, I am able to connect on MAC app, using the same credentials however does not allow me to sign in on iOS app.

Anyone else experiencing problems with settings adjustment on Era 300?More specifically, eq settings / volume limit / amazon alexa voice settings (wake word chime) / & bluetooth idle auto-disconnect.I try to make these adjustments and they do nothing as far as eq settings go and amazon alexa settings don’t stick either. I have already tried a network reset, Era 300 factory reset, and tried all 3 SonosNet channels with no luck. I would have also tried hardwiring the network connection but unfortunately the Era 300 does not have an ethernet connection.  i already submitted a system diagnostic ahead of time so I can try and contact tech support when they are available. 

For whatever reason, when playing Cowboy Carter by Beyoncé as an album via Spotify, the song Jolene ALWAYS gets skipped. Going back and selecting the song manually plays just fine, but when playing the album from the beginning, this track is always skipped. Has anyone seen anything like this?

My music library has disappeared since i updated the app. I have sharing set correctly and am connected to the same network but noi dice. Any help would be greatly appreciated

The system always says there was a problem with reinitialising Trueplay and asks me to do it again…which I did several times …I restarted my phone (IPhone 13, iOS 17.6.1), but nothing changed.What can I do?  Reinstall the app?

On ipadpro with all latest app update  & ipados18, and ikea/sonos speakers, there are airplay issues as follows (after deleting and re-installing app and new setup process with speakers which did not fix issues):the within sonos app radio all work ok Roon works ok, despite issues with other apps. all non roon and non sonos apps when selecting the sonos speakers, they seem to connect for about 30 seconds then disconnect with nil sound.so, there is an issue with the intersection of airplay, sonos device or app, and latest apps or ios18.  Using latest sonos app, not legacy. Had previously all worked Ok

Experienced having to sign in to my system this morning. First time this has happened to me. Updated and on iOS 18 several days ago. No changes were made or observed. Feels like a "canary in the coal mine” omen.

Something changed. If I Liked a song on YouTube, it didn’t take long to show on Sonos. Now, it seems to take forever, or doesn’t show up. Any ideas? I have an Era 100 

My iPhone works fine with my Sonos system and Sonos app. But the Sonos app on my wife and daughters New iphones can t find the Sonos systeem.  But playing directly from Spotify or other source works fine!  So there must be some connection between their iPhones and the Sonos system. Resetting the app and wifi and router doesn’t help.  All 3 iPhones in my family have iOS 18. Only mine works well with the Sonos app.

One of the reasons we have 4 Sonos speakers is so I can listen to something in my office while my wife has something else on in her, separate, office.  Now when she has music on, the app won’t even open in my IPhone .  anyone else having this kind of issue? Gotta say Sonos kinda sucks since the update. Hoping to see fixes soon. 

I’m using Amazon music service and I’m unable to listen consistently any playlist or individual song. It’s common that after a few minutes I’m receiving the error “X unable to play, the song is not encoded correctly”Is there a solution to this?This is very annoying 

I have an S1 system which is locked off from the internet, as I only wish to use my own purchased CDs/tracks held on a NAS.Sonos cannot cope with my library, so I have to move out old content to make way for new content. This has been working fine for a number of years.I recently made space for some new tracks and reindexed. Although the indexing finished each time, indicated by Idx Trk being blank on both units that were powered on, the files are missing. The new directory is there, but without any files.The test set at the moment is one flac file, one purchased mp3 and a converted mp3 off of youtube.I’m still looking at possible causes, but if anyone has any ideas, I’d be grateful.

I have old gen 1 devices on my S1 app/system.  I added the S2 system because I purchased an ARC.   I got the ARC and Sub all set up.   Then I closed the app.  When re-opening the S2 (Sonos) app, my devices disappeared.  Why does this happen?   And is there a way to remediate it?  I want to keep my existing S1 devices because they connect a lot of wired speakers via the Connect

When will this company be held responsible for this? I’ve spent thousands on hardware and can’t use it because they decided for no reason to force this faulty software on us . They’ve had months to fix it and it only keeps getting worse 

I read that many people have problems while trying to set up true play. I’m still fighting and haven’t solved it yet. I changed three different IOS devices, made a number of resets on the Beam gen 2, have all updated apps and iOS but still not working. Really frustrating.  has anybody solved it? thanks

Hello,  I made the mistake of buying a pair of Era 100. I had read online that I could use them with Bluetooth - turns out I have to use an app that doesn't support Google voice, with a subpar YouTube Music integration, and I cannot stream directly from YouTube music (like I've been doing for years with any other non sonos speakers). Funny how this wasn't mentioned in the several reviews I read, and it never occured to me Sonos was such a closed system.Is there any way to bypass the app? Any way to use chrome cast or anything to make the speakers usable?Thank you 

L’application Sonos elle voulait pas connecter avec le baffe je sais pas pourquoi Moderator edit:Google Translate-The Sonos app didn't want to connect with the speaker, I don't know why.

I just updated Sonos app… I am using Apple, but it keeps forgetting all my settings.  Every change I make in the software it just resets itself and even after I do true play retuning it’s asking me for back speaker distance (Under 2 feet up to 10 feet etc.) Is this just an update Bug or am I missing something?  and sorry i’m using siri to text lol so apologies about the grammar.  it’s also like removing my loudness turned on and any adjustments I made to height basically everything

Have managed to add a path to my music library using a full UNC.  Added my user name and password. Everything worked.  However, after Update Music Library there is still nothing showing.  I have no permission errors, in fact no errors at all, just nothing.  Anyone seen this before?

I set up a system for a client, (7 amps, 2 Beam bars so far) this week using current android app. The transfer ownership function will open, go to 2nd page and freezes there. All equipment software is up to date. I have deleted then added back the app, cleared cache, restarted phone but app will freeze when I try to transfer. Aby ideas?

My system worked fine through the phone app and the Mac app until recently.  I was already struggling to get everything working everywhere even before the recent phone app updates due to changing from a BT broadband router to Sky.  I have tried many variations and my best so far is almost good enough.  I have tried full wi-fi but ultimately Sonosnet gives the best result.  The only place the phone app won’t work is in the room where my computer and router are.  This wouldn’t be a problem if the app for Mac still worked but it won’t connect.  My question is,  does the Mac app for Sonos work with the current system?  If not is it planned to update it?  By the way I can connect and fully operate the system on the web via Safari but it was more convenient in a separate app.

I use Pocket Casts and BBC Sounds to log podcast series or episodes to listen to and then play them via the API in the Sonos app (iPad/iPhone). Since the major update earlier in the year both these integrations stopped showing the playing or played status of podcast episodes making it a much worse experience electing the next available episode to listen to or continue listening to.I’ve been in touch with Pocket Casts a month or two back and they are aware of the issue which they claim is entirely Sonos’ making - I am sure this is correct.Is it possible to get an update on this?Do Sonos intend to fix this or should we assume this rather large “Ha ha F U podcast listeners using BBC Sounds and Pocket Casts (I don’t know about other services but assume they may be impacted) keep guessing we ain’t going to fix it for ya”?Many thanks fellow Sonos investors

In the iPhone app I can't find the slide to set the synchronisation of speech with the lip while in the iPad app there is, is it a bug of the iPhone app?

My Napster connection as failed! I’ve tried rebooting the system, I have deleted Napster from the system now I can’t reconnect to Napster keeps telling me to check my internet connection!my system is playing all of my Apple Music so I’m not sure it’s my internet!!!any help ???