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Lokajoma
Contributor I
October 16, 2026
Answered

audible chapter selection not working (again)

There are similar threads from 2024 and 2025, but they are closed to comment.   In my Sonos app on my iPhone, using the audible service, when I try to select a specific chapter in an audiobook it pauses, briefly shows whatever is in the Sonos queue (or nothing if that queue is blank) and then starts playing wherever the book left off (or chapter 1 if the book finished via the audible app directly) instead of the chosen chapter.   I cannot find a way to get it to start at that chapter without advancing through the 80 (!) chapters one at a time.  
 

I have powered the speaker off and on.  I have removed and re authorized the audible service.  I have cleared the Sonos queue. No avail.   This used to work, then one day a week or two ago it simply stopped.  
 

Given that it seems pegged to wherever the audible app thinks is the last played chapter that seems to suggest where the error lies, but that doesn’t help me getting it to work.  
 

Thanks.  

    Rei_KurosawaAnswer
    Lyricist I
    October 16, 2026

    Part of this is documented behavior, part is not.

     

    Resume is the documented design: Sonos’ Audible service page describes the integration as letting you pick up right where you left off, and chapter selection is not listed as a feature there. So the Sonos app pegging playback to wherever Audible thinks you stopped matches what Sonos documents.

     

    On iOS there is a supported alternative: Sonos’ support article on streaming audio to Sonos from another app notes that Audible’s direct control is not supported on iOS devices, and points iPhone users to AirPlay instead. Start playback in the Audible app and send it to the speaker via AirPlay - chapter selection then happens inside the Audible app, where jumping to a chapter works. The Sonos article on using AirPlay with Sonos lists which speakers support AirPlay.

     

    What I cannot explain from documentation: you say chapter selection in the Sonos app used to work and stopped a week or two ago. Since you already re-authorized the service and cleared the queue, account state looks ruled out. Nothing Sonos publishes documents such a change, so this is a hypothesis, but an app-side regression around that timeframe would fit. If you want it on Sonos’ radar, a support ticket is the route - community threads alone rarely reach the app team.

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    4 replies

    Rei_KurosawaAnswer
    Lyricist I
    October 16, 2026

    Part of this is documented behavior, part is not.

     

    Resume is the documented design: Sonos’ Audible service page describes the integration as letting you pick up right where you left off, and chapter selection is not listed as a feature there. So the Sonos app pegging playback to wherever Audible thinks you stopped matches what Sonos documents.

     

    On iOS there is a supported alternative: Sonos’ support article on streaming audio to Sonos from another app notes that Audible’s direct control is not supported on iOS devices, and points iPhone users to AirPlay instead. Start playback in the Audible app and send it to the speaker via AirPlay - chapter selection then happens inside the Audible app, where jumping to a chapter works. The Sonos article on using AirPlay with Sonos lists which speakers support AirPlay.

     

    What I cannot explain from documentation: you say chapter selection in the Sonos app used to work and stopped a week or two ago. Since you already re-authorized the service and cleared the queue, account state looks ruled out. Nothing Sonos publishes documents such a change, so this is a hypothesis, but an app-side regression around that timeframe would fit. If you want it on Sonos’ radar, a support ticket is the route - community threads alone rarely reach the app team.

    106rallye
    106rallye
    October 16, 2026

    Could you point us to this documentation for future reference?

      Rei_Kurosawa
      Lyricist I
      October 16, 2026

      Sure - both are articles on Sonos’ support site. The first is “Stream audio to Sonos from another app”: it lists the services with direct control and marks Audible as not supported on iOS devices, pointing iPhone users to AirPlay. The second is “Stream AirPlay audio to Sonos”, which covers the AirPlay side. The resume behavior is described on the Audible service page on Sonos’ website. Searching those exact titles on the support site brings them right up.

      User117655
      User117655
      Prodigy II
      October 16, 2026

      Yep you are correct and this was introduced at the last release.

      Furthermore if one wants to start from the start then any existing queue needs to be manually cleared, otherwise playback starts from last played. Clearing the queue allows playing from start but anything else produces either 'something went wrong':

      or 'Couldn't play content...':

      However < and > do work…

      This was definitely regressed as a result of the last firm/software (27.1) release.

      (Android)

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