Controllers and Music services

The only reason I still keep Alexa in my house is for telling my Sonos speaker to stop playing when my phone rings. Is there really still no release date, the longer it takes the better the Google Home Max looks to me.

Hi all, just curious, my wife won't use the Sonos kit on the house. She says the Sonos controller app is too hard to understand. What aspect she finds to hard, I am unable to say as she won't even launch the app to show me what she finds hard. Frustrating situation to be in, but I thought I'd ask on the off chance, are there any 3rd party control apps I can get her to try? Especially if it were really simple and easy to understand. Thanks. Bloggs.

Such a shame my life line is going. I have 2 working CR 100’s. They have recently been the ONLY way to upgrade SONOS during upgrade issues. Now I’ve received an email saying I’ve to disconnect them and recycle them. The best way to manage music. Share sla selectioncevice with friends at BBQ’s etc. Almost unbreakable. Certainly ground breaking in its time. Such a shame that SONOS are now 100% dependent on somebody else’s devices and technology to be able operate ANYTHING they make. What a bizarre business model we drove nowadays.

Hello - I just got a Sonos Playbar and Sub a few months ago. At start, everything was great. I updated it a few weeks ago and ever since I lose connection only when playing music. This happens about 2-3 songs in. It'll stop and say it can't connect to music service. If I try a few minutes later I will have the same issue. Listening to anything other than music via the controller (Mac/iPhone) I do not have any issues. I've rebooted the system, changed my wireless channels, and reset the channel with no luck. Any help would be greatly appreciated. Thank you, Greg

often i am away from home and hear music that i know is on my sonos and i think "i will listen to that when i get home" ... but have now way of recording that fact ... so just seeing what other people would think is Sonos app on the phone could have an "offline" mode so that i could create / update a playlist and view my library when on the move, so when i return home it automatically syncs and plays what i heard when out and about ? Is it just me, or would others like this too ?

Hi, Could I ask if the Sonos Controller for Mac will be updated to incorporate Touch Bar support and possibly widgets? The reason why I ask this is that the app looks old when compared to modern apps and lacks some functionality that modern Macs have. Kind regards, Mike

i have 2 play 5 units and some play 1 units. I used to be able to play different music in different rooms at the same time but can no longer do that. If I put music on in one room and someone else wants to play something else in another room it switches all the units to the same music. does anyone else have that problem and how can I fix it???

hi all i have updated my mac and the controller no longer works, I searched the app store to re load the new app and theres isnt one to be found ? I can only work the speakers from my phone ?

Power surge/power outtage here at my house. Sonos white light on box unlit, so not working. Have re-booted everything, disconnected etc and still no luck. I fear box is now useless. Silly me for not having Sonos plugged into surge protector bar. I do wonder why Sonos uses a non-grounded type prong for their box instead of the large/small prong?

I believe ever since an update was done this year that introduced the Snooze feature on the alarm, the alarm constantly loops. So I might be out of the house and come back after many hours and the alarm will still be playing. Is there not a simple option of UNlooping the alarm to stop this from happening?

Is anyone else having an issue with iPhone X dropping Sonos? My phone will randomly not be able to find Sonos, while my older iPad has no issues(?) Thank you!

A few weeks ago I started getting 1001 errors when attempting to cast any music source to my master bedroom Play:1 pair. I tried power cycling as well as removing and re-adding them with no success. These worked fine for several months prior. I get the error from my Windows 10 desktop app and my iPhone app. I have no similar issue with my Playbase or my Connect:Amp.

Why have you changed the Sonos App? The new design set up is so ridiculous. It is not user friendly, simple or manageable. It needs to be changed and made user friendly not tech friendly!!! What were you thinking!!!!!:

I cannot switch the 2 Sonos connects to Variable volume. They are stuck on Fixed Volume. If I switch it in Room Settings, the setting changes, but when I go back to control the device it is still showing fixed volume without the ability to control the volume!!!! Frustrating. I also have 7 Connect Amps in this system...

My suggestion is that "Pause All" actually pauses everything straight away rather than popping up a dialog box which asks "Are you sure you want to pause the music in all rooms?". Yes, I'm absolutely sure I want to pause all and when I do I'm usually in a hurry and I don't want to move my eyes and finger to the dialog. It not like "Pause All" is anywhere near the normal pause button on any of the controller apps. Using a dialog box here is so early 90s UI/UX. Give users a little more credit. It not like it's a Delete All (you music) function which of course would need an 'Are you sure..?". At least make the display of the "Are you sure you want to pause the music in all rooms?" dialog a configuration option in case you're worried someone will actually miss it and drive everyone else in the household mad with all their accidental "Pause All"s. And while you at it, please consider adding 'Pause All' to the iPhone app's force touch shortcut menu. The really big ask/suggestion

I have thousands $$$ invested in Sonos over the last 10 years. Covers my entire house, every room including the deck. I wonder if anyone at Sonos actually uses the product. The UI is utter crap, thank goodness you dropped the horrendous white background. I mean, that was just low hanging fruit you created to begin with. 9 times out of 10, late nights on the deck, I can't make Sonos do what I want it to do. Your software wasn't always great, but it also wasn't always this bad. Get a clue.

The ability to set a sleep timer in the Sonos apps at the end of a chapter of an audio book would be much appreciated. Would this be something other members of this forum would find useful?

I would like to be able to manage my music library in one place. My music library is stored on my Synology NAS. I don't use music streaming services. I use bliss (https://www.blisshq.com/) to manage the library, essentially to add and optimise cover art and resolve any track naming issues. Bliss runs as a background service on the NAS, listening for new content and auto applying cover art and track naming rules automagically. When I add a new album my workflow is: 1. Rip CD to NAS 2. If I'm anxious to listen straight away, go into bliss and force a rescan 3. I go into the Sonos PC desktop controller and "Update Music Library Now" It would be fantastic if Sonos Controller would allow me to merge steps 2 and 3. 1. Rip CD to NAS 2. I go into the Sonos PC desktop controller and "Update Music Library Now" Sonos rescans the music library. If it finds new content it makes a call to a bliss API to apply its rules Music appears in Sonos Library with cover art applied

I would like to share an idea for a new Sonos function. >> direct (surround) receiver control. < In my living room I have a (surround) receiver where a my Sonos CONNECT is a music source for my receiver. To get Sonos music in my livingroom, I need to turn on the receiver and select the correct line input. And for controlling the volume I need to walk to the receiver and turn the Volume knob. My feature request is: Implement by TCP/IP - LAN control of my receiver. My receiver (Onkyo) and many others (brands) are controllable by LAN. So when I select the living room on my Sonos controller, the receiver automatic will turn on and select the right input source. And that volume control will directly control my Amp/receiver instead of the Connect. Setting this up should not be very difficult, in the advanced setting of the Sonos Connect zone, ad this selection. Could look like: Select brand, select type of receiver, select input source. Optional set max volume ( I have power

Currently it appears that the current song is displayed in the Main Controller under 'Information' but is not displayed in the Mini Controller at all. It would be great if this information could be seen there too. http://grab.by/SgcW http://grab.by/SgcY

Can anyone advise how to get the voucher re CR100 replacement - many thanks

Is the Sonos controller Windows app compatible with Windows 10?

I would like to see SONOS develop an APP for Samsung Family Hub Refrigerators. These refrigerators are populating more and more residence as their popularity continues to grow exponentially. Anyone who entertains knows the kitchen is a major part of any party as well as often being a primary location for persons to congregate. In addition, the host(s) will often spend considerable time in the kitchen either in food preparation or simply accessing more food and beverage to serve. As a regular host of parties, it would be nice if I was able to use the Samsung Family Hub as a control center for SONOS system during parties rather than having to access my phone, tablet or PC.

I agree with earlier comments regarding the complexity of the new app, why make it so complex, it used to be very easy to use, but please, please stop making the font size smaller and smaller, consider us users that require glasses, I used to be able to use the old app comfortable without searching for my glasses, but not anymore, everything is so small!

I understand when Apple (finally) releases the finished product, Airplay2 will only be initially supported by certain players, due to software limitations / capable processors. My question therefore, is will Airplay2 be an exclusive feature to the pre-named products (playbase, One and 5) upon launch only or will new Play:1s be manufactured with the capability after Airplay2 is available? I can’t work out whether this is an obvious answer i.e there will just be new products that support AirPlay2, for example Play:1 gen 2. Hope this makes sense.