Controllers and Music services

When Spotify goes cd quality later this year will the S1 System and legacy players (of which I have many) be able to stream it? I hope so as streaming cd quality Spotify would obviously not be beyond the capabilities of legacy connects and amps which already stream 16/44 Tidal and Qobuz. Please confirm that streaming Spotify HIFI will be possible with S1.I do feel let down and stranded as a customer when I am constantly worrying if my expensive system that took years to save up for will be the victim of ruthless planned obsolescence by denial of a  software tweak required to keep it functional. If Sonos withhold the ability for these players to stream spotify at 16/44 as a lever try to force existing customers to upgrade to new products it would show considerable contempt and disregard for the loyalty their large historic customer base. Rant over, sorry, but why do I feel pessimistic about this? 

HI - I am having a problem seeing my “imported playlists” after doing some iTunes maintenance this week. Here’s what I’ve done. Created a new share on my Synology NAS. This is \\192.168.1.2\AppleMusic On a new PC build, I installed iTunes, mapped a network drive the above share as M:\ and told iTunes that’s where my library is.  On the new iTunes install, I downloaded all my files (~9300) via iTunes match. They are now in the share. Told Sonos that that the file share is a music library folder Re-indexed the library in the controller “Consolidated” the iTunes library a few times. All songs, albums, and artists are available in the Sonos App. Playlists are not. The playlists are visible in iTunes and work fine. I have tried copying iTunes Library.itl into the share and re-indexing but it didn’t work. I know I’m missing something simple. LMK if you guys have any thoughts! ThanksDave

Hi Sonos,         Having lots of sonos devices both older and new generation all over the house, these days it is becoming very difficult to keep s1 and s2 separate and managing the devices separately. And managing music services with restrictions are becoming increasingly annoying nowadays. If sonos could kindly come up with a new app which combines both s1 and s2 in one single app and group the older and newer gen devices in separate zones internally. I understand the 2 generations have technical incompatibility and we have 2 apps to manage that, but keeping them separate in 2 zones under 1 app would be possible if they want to make the decade old sonos fans happy.  Accumulated over the time and giving up lot of those incredible devices which works and sounds great for 30% discount is not always easy as we think.  I believe many of the old sonos fans would love this idea. Just thought of asking it here..Thanks

Moved house, now have BT Full fibre Halo whereas old hoise was on VodafoneHad Sonos products for last 8 years, now around 10, without any issues. Our new house has full fibre system supplied by BT has full access speeds at the hub circa 150Mb.Yet around the house, from 1m to 10m away from the router the speed through Speedtest barely reaches 90Mbs just a meter away, Now TV (wired) has the spinning logo during viewing. Use a Boost off the router, all other Sonos appear off this port (BT Hub Manager) as thick walls, and ceilings Downstairs: Boost, Sonos One, Two Play3s, (Beam or Arc coming soon) (sold PlayBar & Play 5)Upstairs: Sonos One, two Play 1s BT claim it is the SONOS system that is at fault and is a know problem  ? ? ? ? !!!! The Boost Anyone any ideas of pointers or set-up advice I can rebuff them with as I never had this with Vodafone. 

To the Sonos Team: Please let me know if „Pause all” button will be restored in the S2 app (iOS)? Is it even possible to restore this button in S2 app? 

I’m trying to find a path so Sonos can find my music library (iTunes). If I press My music folder it loads all my deleted music and duplicates that I’ve got rid of. When I go to iTunes and press file location and copy that into Sonos, it doesn’t work. Can anybody help me match the number of songs in iTunes to my Sonos system?

Hi, we require two separate Sonos admin users. One for myself and one for my spouse. We are already using our separate music streaming service. Can we have separate SONOS ADMIN users each for same SONOSsystems in one home? 

Just a thought, but thinking it might be a useful feature to be able to go into Settings for a Sonos Room and disable playback of certain sources (streaming service, TV, aux line in). So for example, if you a home theatre room where you never intend to play anything but TV audio (perhaps because you have other Sonos speakers setup in the same physical room), you can disable all the stream services for that room.  You would not be able to start a stream from this room or join an existing group.   Another use case would be if you have a guest room where you want to allow use of certain streaming sources, but block others and perhaps your local library.  Or perhaps you have a kids room where you only want them to use their own streaming account.  It also could be useful if you have a Connect/Port with no amp attached, that’s only used as a line in source.I can understand where Sonos would not want to limit a system’s capabilities, but this sort of thing could be helpful in getting a syste

Hard to see control on black icons with black Roam speaker, Any sucections to high lite icons?The Roam sounds great .

I am adding a new Product (the Ikea Symfonisk) to S1 and my current setup of playbar and x2 Play 1s (which will run fine on S1 app), but takes me tot he page that states the sonos app needs updating, even though I have already the updated S1 app -- when I click update it takes me to update to S2, and there is no way to get around it, and add a product to S1 app.  

ok my thoughts on this, maybe (probably) not yours but interested in constructive opinions and viewpoints (excuse typo in heading). I’m not sure how many in here now will have ever used the CR200. I’m sure back then it cost a lot to make and that Sonos didn’t sell too many and that phones/tablets seemed the way forward. We now have voice control which is of course amazing, but it’s not good for browsing and discovery.  And the app we have now is — well, it’s ok.  It doesnt look great, it works and it’s ok. But does anyone else think it doesn’t feel like 15yrs of evolution from the CR200? Android tablets can be bought cheap from China in bulk and I don’t understand why Sonos don’t just buy in an unbranded model, lock it in with the Sonos app and have a known stable hardware platform that they can develop on, and that will appeal to the install market they are courting.  A dedicated controller feels premium as a controller in a way your phone doesn’t.   I love my Sonos and would never be

Hopefully a not so crazy question: now that the Roam is coming, will we ever be able use it as a calibration device for other Sonos speakers, e.g. home theather setup, etc.?I don't own any Apple devices to use trueplay and I imagine it's even annoying for Sonos to keep up with multiple device / mic profiles as even the latest iPod / iPad iterations are not yet supported. This wouldn't be a problem with Sonos Roam as you are already in control of what goes in them and we could finally have a solution for this whole "no trueplay on Android" topic.

I have a network of two Sonos Ones, and on a daily basis, or at least a few times a week the S2 app doesn't connect. This has been going on as long as I remember. I can still perfectly use the system through my SmartThings hub, but it's obviously limited.I have read in the app review that many others seem to have this problem.I assume this is a bug, as the app itself (and with recent improved functionality) guides through the process of restarting the speakers. This helps most of the time, but it's not good enough in the long run.I assume Sonos are aware? Is this bug going to be fixed, and if so, when? 

I can’t see a way to add a station to an alarm. For example, I listen to Folk Alley through Sonos Radio, yet there does not seem to be a path to create an alarm with this channel, as only certain stations appear in the list of available alarm music choices. Am I missing something in the Alarm setup 

https://www.ecoustics.com/news/tidal-mqa-price-change-2021/A 33% premium over 16/44 lossless, for what many in the industry argue is actually a degradation in quality? I’d bet many subscribers would simply opt for the regular lossless tier. Could MQA now wither on the vine?  

I have a tunein account since many years and a list of favorites super selected. Why I can't add the tune in account on Sonos as I am able add all my other streaming and music accounts?Now the radios list of my tune in account are different from those in Sonos!

I have been struggling with Sonos for a while now.First they stop supporting some of my old gear. Ok, we’ve moved on. Then Tunin stops  relaying foreign radio stations. That is pretty bad, I hear sonos say “It’s not our fault”; well sonos, my contract is with you, not tunein Then came sonos radio, it doesn’t give me anything I didn’t have before - I was hoping it would fix above, but no, it doesn’t :( Alight, so I add my radio stations manually. and there is the cherry on the cake:I have to spend time finding the URL(s), putting them into Sonos - This is irritating: my cousin call me from France last week: “in 5 minutes, list to “France Info” - “No can do (not on sonos anyway), it’ll take me more that 5 minutes to find that url” When you manually add a station, it goes into “Tunin stations” - no idea why, this is beyond me, but I can just about live with this and add them to my sonos - An extra stop, ok. And then, I get adverts. what would appear to be Tunein adverts, on manually added

Until today, I was under the impression that I could only Airplay to devices that are enabled with this capability. In my case only my Amp is identified in my Sonos app as having this capability. None of my other older devices are identified as Airplay compatible.However, this morning I was playing a programme from the  BBC Sounds app and was streaming it via Airplay to my Amp, but to my surprise I heard the same programme being played through my other speakers in other rooms.it seems that if, in Sonos, I select Amp plus other speakers, Airplay not only plays through the Amp but to theseother speakers as well.Is this news to anyone else?

Hi all!Finally got Nintendo Switch for my 4 year old. I do know that I can not get surround on my Playbar, Play 3 and SUB but I can barely hear anything and must crank the volume to 75 % !!!!! to hear something in stereo, i presume. How do you haver your Switch/Tv setup?Thank youNeven

Bonjour,J’ai à la maison un système SONOS très complet et qui me porte satisfaction. Satisfait, j’ai donc investi sur plusieurs enceintes que je souhaite installer ns nos bureaux qui se situens à une adresse différente. Nous pourrons harmoniser l’écoute dans l’ensemble des bureaux ou au choix chacun pourra diffuser sa musique favorite dans son bureau. Je ne souhaite pas donner mes codes à mes collaborateurs pour qu’ils utilisent l’enceinte de leur bureau. Je serais donc le seul qui pourras utiliser deux système différents et je souhaite dissocier mon utilisation pro de celle perso.  Dois-je installer une seconde application sur mon smartphone? Avec un second Login? (mais mon adresse mail sera la même)… Avez vous une solution simple pour cette configuration dissociée? Merci :0) Mod edit: This is an English forum so I have added an English translation below (from Google Translate):Hello,I have a very complete SONOS system at home which I am satisfied with. Satisfied, I therefore invested

Hi there,I have been using a sonos for several years now and I am considering getting rid of it.Whey ? The sound is OK, just fine but when you have thousands of title and you want to find one using the search tool of your GUI, you have 99% chances not finding it.How come, in 2021, a company like yours could not improve such a basic feature?Thanks

I use the Sonos 1 Ap to control:A TV surround with a Beam and two Play 1 (first gen)A grouped pair with a Play 1(first gen) and a Play One (second gen)If I buy a Move and swap with the single Play 1 will the whole system work on the updated Sonos Ap?  How does the Neam/ play 1 surround work?  

For the past couple of weeks, I was problematic about my Sonos Playbase. I thought it had a physical defect because after three years of usage, the sound all of a sudden was very tinny--all treble and no bass. For troubleshooting, I went through process of resetting each Sonos (I have a 5.1 system of Playbase, Sub and 2x Play:1), and setting it up from scratch and then tuning with Trueplay at the end. I did this twice. There was no improvement. So I wrote CEO Patrick an email and got a reply from Sonos Support. They assigned me a Case # and I was waiting for an RMA from Sonos appointed distributor Tat Chuan Acoustics in Singapore (I’m located in the Philippines). I decided to separate the satellites so I could use the Play:1’s with the Sub for music in the meantime. While playing Spotify, I went into the app and tapped on “Remove Surrounds”. Instantly, and to my pleasant surprise, the Playbase sounded normal again. I re-added the two Play:1s back as satellites and the Playbase’s sound

Sonos, please create a software update that will regulate, or keep consistent the fluctuations in volume for Loud commercials.  This will be a game changer and I feel as though it's gotten worse on streaming applications.  The volume of commercials is so loud you need to sit there and lower the volume, then increase when your program returns.  The FCC will do nothing, and even if they did you would have to file complaints against each commercial.  After purchasing the ARC, sub and  Sonos One’s to create a home theatre system, I will only upgrade to a new system or television that will offer this option, as it has become such a nuisance. Advertisers will continue to push the limits until it has gotten out of control.  

Recently I've been experiencing this problem intermittently. Often i could not find my Sonos Playlist section. Please advise if anyone knows the fix to the problem. Thanks