Components and Architectural

If I buy anything new my old Sonos wont work. I’m done with this company…

Hi therei have two connect:amps, one for kitchen, one for garden. The garden is the amp connected to router.  this was working fine till yesterday. Nothing has changed. Now kitchen dropped off Sonos 1 app and I can’t reconnect and the amp won’t reset, i.e. unplug, hold buttons, get flashing lights… when I try and do the reset the light just stays solid white.   any ideas? 

I have an older Yamaha receiver, RX-V4600 with a Connect as line out in a system consisting of 3, Play:1’s, and a Port. The Connect with the Yamaha receiver is behind all the other music sources. I found an older thread saying to turn off audio processing on the Yamaha. The owner’s manual gives me no way to do that other than a feature called “Pure Direct” which is supposed to bypass decoders and processors. I have enabled this feature and the latency is still present.Any ideas? Thanks for the help in advance. 

I’ve tried wired and wireless but the sonos app does not connect to my Connect. I’m not sure if it is a clue but the LED on the front of the box is solid white all the time. I have tried doing a factory reset and have reset my router but nothing has changed? Can anybody help?? Thanks

On the Move speaker, I press and hold down the power button until the Move completely powers off and I hear the tone.. I then leave it overnight, powered off and removed form the charger. The next day I switch it back on again and the battery level on the app has decreased by about 5%. This drop in battery power happens every day the move is switched off   This should not be happening if the Move is powered down. I returned the Move and was given a new speaker and yet again this is still happening.    Has anyone else experienced this issue?

Hi all,I just bought a Sonos Boost to eliminate frequent dropouts. I tried to set up the Boost by adding it to the existing setup using the S1 app, but this process did fail with a message that there is a compatibility issue with the Sonos Boost after I followed the process “System” - “Add Boost or Bridge” As much as I understood from earlier articles, the Boost is supported in an S1-controlled setup, so my question is why I can’t add it using the S1 app?It would be excellent if you could help me out.

Beam is offline for some reason.bridge failed-replaced it &updated but cannot see boost or beam or play barreset network several times. No equipment moved. Reset Sonos 1app which then saw the bridge but can’t see anything else.HELP please

Sonos port on LAN via Cat6, feeding JBL commercial CSA 180Z 70v amplifier via RCA cables.Occasionally after some time, 1-2 weeks, the zone goes from clear and sounding great to noticeably distorted/static sounding, usually after listening for a decent amount of time, ~4-6 hours.  It’s independent of streaming source, which is usually Spotify or XM.  After power cycling the system it sounds fine again.  Is there any way to prevent this as its in a commercial setup. Factory reset?  Is there a way I can schedule a reboot of the device?  

Hi folks I have a fairly old Sonos surround system from 2014 (Playbar + sub + play:1).  I added a Connect:Amp to power a turntable and listen to it on the surround system. I want to add a pair of nice floor standing speakers to the setup just for listening to the turntable. I am planning to replace the Connect:amp with the new Amp. I presume the Amp allows easy switching between the home theater setup, the floor speakers, and if I want to stream to other rooms (I have Gen 2 Play:5’s in other rooms) or adding other rooms if I am using the floor speakers in the media room? I might end up driving more complex setups as I upgrade some components but this is where I am planning to start.

One of many nights coming home wanting to continue what I’m hearing in my car. Sonos completely and totally sucks. They’re it is.  I just spent 45 minutes plus trying to figure out how to take what I was just listening to on my iPhone into the home environment. No Bueno. System trying to find itself in my Wi-Fi net work… Who knows. When I fire up my TV all is good yet it fails to recognize me on my phone to listen to music and I am over it. Sonos completely and utterly sucks when it comes to just getting the job done as a music source

Hello!I have a question, been struggling with this one for 2 hours, cannot find an answer online.So, i got a Connect from a friend, with the intention to use it like this: RCA line input from an mp3 player and Connect wifi output to stream on a Play 1. Is it possible?thanks !

Hello,I have a Port connected to my Denon Receiver.  I am looking to get a Sony Wireless Headphone and I will get a Bluetooh Transmitter to plug into the port as well.  A Coaxial plug is for the Denon and the transmitter will be Optical connection.  Will I have any issues with this setup?  I am tired of waiting for the Sonos headphones.Thanks Tim

Amp is on a table nothing near it. I have it hooked up to KEF q350 bookshelf’s and a klipsch sub. I have tried every combo of running with limited connections and finally with nothing hooked up or banana plugs in and after 20 min or so it starts cutting volume then cuts out and lights flash. I also tried plugging the amp into another outlet without anything hooked up and got the same result. 

Hii have a Sonos amp connected to a pro-ject turntable with B&W speakers and cannot stop speakers buzzing. Pre amp is connected to turntable as is grounding wire. Am I doing something wrong?

I am an older recalcitrant user with a system locked at V7.4.  I was under the understanding that with Tech Support’s help it could be upgraded to the current firmware version. (Too long a story to explain why I would want to do this)  After talking to them and submitting a diagnostic, I was told that the system was too old (just like me).  If as stated by SONOS, the hardware will work with the latest S1 firmware/app, why can’t the firmware on any functioning unit be upgraded to be compatible?  Thanks for any insight.Diagnostic 1449929490 

I recently upgraded 8 of my Sonos devices to “Sonos Amp 2” units.  I also have one Sonos Connect:Amp that was listed as compatible with S2 which I have kept in my system.  After moving everything to S2, and the Coonect:Amp received its firmware update to S2, the Sub Audio controls in the app for the audio level of the 3rd party subwoofer have disappeared.  I have been on the phone with Sonos support, and we tried a bunch of stuff to no avail.  The Subwoofer connected to the jack on the back of this unit is still working, but I have no way to adjust the level.  Has anyone else had this problem, and more to the point, has anyone fixed this problem?

Hi,I stream music wirelessly through my Sonos Port but I experience sound cutting out after variable periods of play (after 5 mins of listening but sometimes as long as an hour without interruption). My Port is connected to my Totem’s Kin Play Mini speakers through the two RCA cables that came with the Port unit. I checked my router and download speed is adequate (63 Mbps). I’ve gone tru the troubleshooting tests proposed elsewhere on this website (such as restarting the router, the Port unit and the Sonos app) to no avail.Any suggestions?

My equipment: Philips Television 32PFL7486H/12 with Sonos Gen2 Soundbar and Dual 491 pick-up with integrated amplifier (RIAA correction) and analog RCA connections.Sonos is connected to TV with HDMI (Arc).My question is: How can I use The soundbar to play the music coming from the Dual record player?The TV has no seperate anlog input. It only has VGA or DVI connections. The scart connection is used for our CD player.Is a converter available on the market to support only analog input on a VGA or DVI connection? 

Hello, I have been searching and reading this forum and did not find any definitive answers. I have an old Sony turntable with an external preamp. Autoplay does not work, as many have stated. I have to always (re)select the Line-in as source. The consensus seemed to be around a pre-amp that is always on. That said, I just ordered an U-Turn Orbit Theory turntable with built in preamp. Has anyone had success with the autoplay on this or other U-Turn turntables with the built in pre-amp? Just trying to set my expectation. Yes, I have autoplay selected for the line-in and for that set of speakers (room).  Thanks in advance!   <<CROSS POSTED>>

So i’m considering attempting the sonosnet setup for my system. my understanding is that all i need to do is connect a speaker directly to my router, and sonos knows what to do. I’ve read that a private 2.4gz network will be created for the sonos speakers to connect to (even though i have 2.4gz disabled on my router).  My question is this….I want to keep my 2.4gz disabled to utilize the speeds i get from my new wifi 6 setup. but i do have one device (garage door) that i would like to be able to connect to my system (and it only connects with 2.4gz). is there a way to utilize the 2.4gz wifi band that sonos has created for itself for other devices outside the sonos ecosystem?…..if so, i could keep 2.4 disabled, but still have the devices that require 2.4 to still connect….. please advise.thanks…GG

Is a Sonos Amp suitable for outdoor use with Sonos outdoor speakers connected to a Samsung Terrace TV & Samsung Terrace Soundbar? 

After a lot of attempts to get good reliable playback on my system, I’ve come to the conclusion that I’ll probably only solve the existing dropouts by moving to a tri-band mesh-type wifi network.So I’ve bought one of the midrange products (BT Premium Whole House Tri-band Wifi, three node), and plan to switch off my router’s wi-fi function (which is right at one end of the house and can’t easily be moved) and add the mesh network instead.The question: I currently have a Boost which is more centrally placed in the house, hardwired to the router - should I turn the Boost off once the mesh system is in place?(For completeness, the system comprises three Ports, two Symfonisk speaker pairs and one Symfonisk Frame)

I had a Sonos arc connected to my wifi before. I am trying to add a sub and 2 more Sonos amps to power the in ceiling Sonos speakers. When I add the new devices, they go through the set up process, but right before being added to the wifi network, they throw an error something like, “The device was added to network. But it may not show up in system. Try add product to continue”. But I wont be able to add them. After trying factory reset around 50 times, I was able to add 1 more amp into the system. But no luck with sub and the other amp. I have a Google Nest Mesh router which is connected to Verizon Fios Router(which is in Bridge mode).When I looked up the devices connected to routers. The devices show up in the sonos amp have an ip in the format 192.168.1.**. But the devices that dont show up in the Sonos amp are only found in Google Home router page with ip address in the format of 192.168.86.**.I spent over 2 hours with customer care already. They did nothing but factory reset facto

Can I add a turntable and 2 outdoor wired speakers without the AMP.  What product would connect these two?   Also what non Sonos receivers would you recommend.  

Hi all. New to forum and help with the following issues would be much appreciated: Getting hum when connect the Pro-Ject T1 BT to Sonos Amp, which I think might be ground loop, is that possible with this turntable given built in phono stage ? Sonos Amp has no ground post so where and how do I attach ground cable from turntable if this is what is needed to try and stop the hum ? How the heck do I turn off the annoying bleep on the Sonos amp if you press the volume up or down. It’s sound crazy annoying and spoils the listening experience ?many thanks for any advice.