Components and Architectural

Hello, Following the S2 OS annoncement, I’d like to know if mine is GEN1 or GEN2 (the GEN2 seems to be supported not the 1). Thanks for your help. Denis P.S : in the web support UI it has : HardwareVersion 1.16.5.5-2 DspVersion 0.25.3 HwFlags 0x3    

How can I double check that my particular Connect devices are in fact classified as "modern" and will still be supported?  (After all the furore, I was surprised to see on my Sonos account that they are listed as “modern”. Is this actually the case?) Is there anywhere on the Sonos site that states definitively which build / serial numbers make the cut (other than the vague “pre vs post 2015” - I can’t remember exactly when I bought my first Connect)?  Bit nail biting, this move towards obsolescence. Related question... Is this process of discontinuing support for legacy items likely to “creep” (will any devices still supported after May 2020 be subject to another later cut)?  Thanks...

I currently have a Play 5 (Gen 1) and just use it to stream music from my Sonos app.  But I would like to connect BOTH a CD player and turntable.  Not sure how to do this. Thanks!

I pre-ordered a Sub gen 3 and it arrived last week (10th June) with the wrong power cable.   Contacted Sonos and new cable shipped which arrived today (15th June)   The new cable doesn’t fit snug in the power outlet and so I cannot power on the sub.   I have emailed support (it’s after 6pm) and have reply saying they will contact me in 7 days.   I am obviously gutted and will contact them again in the morning - anyone else have problems with power cable fitting on the new Sub gen3 or is it just me?

Is there such a thing as a “Modern” Sonos Connect?  Correct me if I’m wrong (wouldn’t be the first time or the last) but weren’t there new Connects still being sold just last year?  With the 5 year support rule, it would seem that there was an upgrade somewhere in the timeline to make the Connects modern.  If this is true, what would I look for on the label to designate a modern Connect?

I have a living room that I have had to break into two rooms.  Room 1 - Playbar, 2x Play 1’s for TV Room 2 - Sonos amp with wired speakers for music I also have a Sonos sub which I want to be able to connect to both rooms. When playing TV I don’t use the amp and wired speakers. Then when listening to music I want the amp and sub only, I don’t want my music being played with Playbar and 1’s. Sub is not moving, it stays in same spot in the room. I just need to be able to swap the sub between the rooms. I was hoping the new software was going to deal with this but NO. I know I’m not the only one with this setup problem.    Please Help

Good afternoon, I recently purchased a Rega Planar 1 Plus turntable with built in phono stage, I’m trying to play it through my Sonos system through a ZP90 connect. Sonos has recognised the ZP90, but the vinyl won’t play through the system!!! any help would be greatly appreciated.

How does one reset the new Port. I have seen no info on this? Thanks

As the ZP90 is being bricked very soon, does anyone know if the Port is bit-perfect?

I recently moved into a house that has several Sonos Connects. How do I figure out what “generation” they are?   I’m asking because I’m trying to determine if my products are compatible with the just-released software updates.

I recently purchased two Connect:Amps via Craigslist, both work well. One does not have the label on the Botton and has blue rubber feet: Connect:Amp: Bedroom 2 Serial Number: 00-0E-58-D0-61-B2:A Version: 10.2 (build 50165071) Hardware Version: 1.16.3.1-1 Series ID: P100 IP Address: 192.168.1.199 WM: 0 OTP: 1.1.1 (1—16-3-0.9) The other one appears newer and has a different icon on the top button (see image: Bedroom 2 is bottom, Playroom 2 top). Connect:Amp: Playroom 2 Serial Number: 5C-AA-FD-E0-23-EC:0 Version: 10.2 (build 50165071) Hardware Version: 1.17.3.1-1 Series ID: C100 IP Address: 192.168.1.198 WM: 0 OTP: 1.1.1 (1-17-3-2.1) I looking to find out if they have same specs and perhaps how old they are. Thanks

Hi, I have 3 speakers connect to my Sonos AMP; (I forgot to add the single BluCube speaker is wired to both left + right channels of the amp.) 2 x Peavey WS-82T wall speakers: 150w max + 8ohms 1 x BluCube BCK80 ceiling speaker: 150w max + 8ohms When i turn the volume up high the amp is faulting (slow flash orange and white). The manual says the AMP can power 2 sets of speakers with 8ohms resistance, so any ideas what the problem is?

Hello….2 questions. I would like to use the AMP with either the Acoustic Landscape AS4.1 system or Sonance LS4T x 4 + Sonance LS12T x 1 SUB.   It looks like both are 8 ohms systems so fine there.   Would like some input on how to wire and how many speakers can be supported by a single AMP if I wanted to use 8 satelite speakers instead of 4. Any advice on whether to go with Acoustic or Sonance. Thank you, Ken

Could anyone tell me how many Bowers & Wilkins AM1 outdoor speakers I can run on the Sonos AMP?   I currently have 2 x B&W AM1 speakers running on 1 x Sonos Connect AMP and another 2 x B&W AM1 speakers running on another 1 x Sonos Connect AMP for my outdoor area. I am trying to figure out if I will improve the sound quality if I upgraded to a Sonos AMP and ran all 4 speakers through that or alternatively if I bought 2 x Sonos AMP’s and ran each pair through them as I currently do with the Sonos Connect AMP’s.    The B&W AM1 say that the recommenced amplifier power is 20-100W into 8 ohms. The nominal impedance is 8 ohms (5.2 ohms minimum).    Thank you!!  doug

Hi everyone, I have got 2 x pairs of sonos ceiling speakers and 1 x amp. One pair is outside and the other is above the kitchen. I know the Amp only provides one zone, but I need to find a way to have music playing from all 4 speakers then a way to turn 2 off (the ones outside) when I want. Is this link a possible solution? https://www.jaycar.com.au/high-power-two-way-stereo-speaker-switch/p/AC1401  How would you wire it? Any thoughts or help would be hugely appreciated!  Thanks! 

Hi, I just see the new products email and wanted to know more.  I found an article in WhatHiFi regarding your new products (Arc, new Sub, 5) and they showed a list of compatible devices with the new app (all mine where there thankfully) but they list a ‘gen1, gen2 and the new gen 3 Sub’?? I bought my sub in late 2018 so which version do I have?? I've see you say on a thread here before that there is only one generation of sub and now two so I’m a bit confused. thank you

Hey guys I am looking into buying the Sub to add to my existing x2 play 1 and the Beam which I already enjoy very much. I understand the sub really improves the sound experience for music and movies. My question is should I buy the Gen 3 or go for the older model which now is 145 dollars cheaper? and how do I tell if it is Gen 1 or 2? I cannot tell from extensive google search a Gen 1 from 2? 

Hi, I have the new Amp in my yard with a pair of Klipsch rock speakers.  I'd like to add a outdoor subwoofer.  Would you please give me some coaching here...do I just use the  Amp subwoofer output.  Will a subwoofer like the OSD Forza or Sonance Sonarray work?    I just want to make sure that I get the connections right and that the sub will match with the speaker level output.  Thank you in advance for your help!~  

Hi  I have a SONOS CONNECT connected by RCA jacks into a NILES SI-2100 100 watt amplifier.  Both devices are in my detached garage and feed four Niles RS6 8 Ohm speakers that are around my pool.  In between the two pair of speakers and the amplifier i have TWO  impedance matching volume controls mounted on my external garage wall.   I can control the volume of the two pair of speakers while outside.  The configuration has worked well over the past 3 years though  i’ve had issues with heat and amplifier clipping at higher volumes - especially on hot days.  The sound quality is fair but acceptable for an outdoor landscape.    The question i have: I  just purchased two additional 8 Ohm speakers for a smaller patio next to my pool area and i’m trying to figure out the best way to supply power.   I was thinking of purchasing an additional NILES SI-2100 (they are running at ~ $350 now) and having that amplifier just run the new speakers using one of the impedance volume controls already moun

Hello,  Sonos rookie here. In my new house installation I’m getting a Sonos Amp with a pair of passive third party ceiling speakers rated for 120W which are planned to be fitted in the back corners of the TV room about 2 feet from the corner. So will use the HDMI ARC for the TV obviously and will also have a Sonos wireless sub. However my question is if I was go get a pair of Sonos ones and place them either side of the TV, would the resulting sound at least give “some” resemblance to a 5.1 setup inspite of the fact that that the rears are in the ceiling and the centre is simulated from the Amp? I’m not an audiophile by any means but am just after a sound setup better than just the TV....

Hello all - Any help on my question is greatly appreciated, I am a novice in the home audio space.    I want to set up a Sonos Amp to run 4 outdoor speakers in parallel. 2 Bose Environmental 251’s on the deck about 10 feet from the Sonos Amp. And 2 8ohms rock speakers in the backyard about 100 feet away (cable will run ~150ft), using 14ga buried wire.  Is the Sonos Amp powerful enough to handle this and properly send power to all speakers? Considering I want to use the Bose 251’s what size rock speak should I get to over overwhelm the Sonos Amp?   Thanks for your consideration,  Jonathan  

I recently purchased 3 pairs of Sonos In-ceiling speakers for a total of 6 speakers. I also purchased one Sonos Amp, which I know I can connect all 6 speakers to the Amp. However, the 6 Speakers will be spread across three open rooms with a pair of speakers in each room. I don’t mind having everything on one zone to play music, but I would like to control the volume for each room or pair of speakers. Therefore, I’m thinking about ordering three of the following: https://www.monoprice.com/product?p_id=8243 Then I could connect each pair of in-ceiling speakers to its own volume controller and then have all the volume controllers connect back to the Amp. I’m pretty sure this will work, but a confirmation would be great. Also, please let me know if there is a better way or if someone knows that this wouldn’t work with my setup. Any advise is appreciated. Basically, I’m asking if this will work? If not, any suggestions will be appreciated.

Sorry if this has already been discussed (couldn’t find a thread), but I wonder if anyone has had a similar issue. Once I got over my anger at the ‘not updating legacy kit’ issue, I took some time out and despite being a hair’s breadth from leaving Sonos altogether, eventually decided to swallow my anger. With a number of legacy products on my system I couldn’t afford to just go and spend another £2k+ in one go to update. So, a few weeks ago I purchased 2 x Sonos1’s to replace two Play5’s. I received the 30% discount on them and thought no more of it.  I then went a few days ago to look at the Amp and Port to replace my old Amp Connect and Connect with a view to perhaps purchasing in the next few weeks. On my account it showed that the credit against these 2 items had already been redeemed.  I couldn’t see how as I hadn’t bought replacements for them. When I queried this with Sonos, they said they had applied the Connect and Connect Amp discounts against my recent purchase of the 2 x S

Hello! I have been trying (and failing) to get our Sonos speakers going! They worked last summer but am having difficulty now.   Sonos is not even an option in Bluetooth. I also keep getting a message that it needs to update but then is unable to.   Any advice?!   Thanks!

Hi everyone, I’m doing a new build with some Sonos in ceiling speakers. Does anyone know if the Sonos in ceiling speakers have a compatible installation bracket I can put in before the drywall goes up?  Sonance has medium round flex brackets for new construction for their round speakers which are pretty close in size to the Sonos versions and use the same Roto-lock installation, but the spec sheet looks like they’re a little over 1/4” wider in diameter. Any experience you can share would be helpful. Thanks.