Components and Architectural

How do I find out if my Connect is Gen 1 or Gen 2? Thanks.

Hi All, I currently have the Sonos Beam and 2x Play:1 acting as rear speakers with a Sonos Connect driving an active sub for 5.1 sound. System works well for movies, but our room has now changed.   Can I remove the PLAY:1's and replace with a Sonos Connect:AMP to act as rear sound with the beam? Configuration would be: Beam (Front Left & Right) Connect:AMP - (with 2x Rear ceiling speakers) Connect - Driving Active sub One thing I have notice with my current setup is that I must control the volume via the app to have both the Beam with rear (Play:1’s) and sub work together (grouping). If I control the volume via the TV, the Beam with rears will change while the sub volume doesn't alter. Will this happen if I move to the above setup (Connect:AMP driving rear sound)?   Also if I was to replace the Beam with the new ARC will the above still be doable? Cheers Wayne

How do I find out if my connect and connect amp are gen 1 or gen 2

I know that I can continue to use my ZonePlayer once it’s been put into recycle mode. My question is: I’d like to give it to my brother in law to try out Sonos by connecting it to his existing stereo - would this work for him? If he has his own Sonos account and adds the ZonePlayer to an S1 app?   Nevermind - should have a read a bit more closely! Continue using your old product, give it to someone else for a second life, take it to a certified e-recycling center, or return it to us.

So i’m trying to figure out if buying sub gen 3 when i already have gen 2. my question is, what’s the upgrade from gen 2 to gen 3 sub?  

I bought a Connect:Amp in 2019. It will only be usable in an S2 system if it is Gen2. Sonos documentation states “Not sure if your product is Gen 1, Gen 2, or Gen 3? Check the System section of your Sonos account page to find out if your products are compatible with S2.” but having done this there is no reference in my “System” record as to the Generation on my Connect:Amp. Having been caught out by a Sonos App update that forced me to buy a new android tablet already I am nervous about applying the Sonos S2 app to my system until I can ascertain I could still use my Connect:Amp with my beam and 2x Play One system, The serial number is C100 1810C *-*-*-*-*-*-E If it is an incompatible Generation 1 model I would like Sonos to explain why it was sold to me new, from Richer Sounds, only a year ago. I am already very cautious about continuing with Sonos after the recent “bricking” debacle and that would terminate any chance of further purchases of Sonos equipment. Thanks to anyone who c

I recently purchased the Sonos Arc and I’m curious if I can connect it to my record player without buying any additional Sonos products.    I have Fluance RT82 turntable connected to a Sony Sterio Receiver. If I buy a converter cable, can I plug directly into the Sonos Arc HDMI port from my sony receiver? 

help I am trying to connect my ion vinyl motion air record player built-in Bluetooth to my Sonos play bar how do I do this.    Thanks

I took a stab at finding an adequate solution for hooking up my new Sonos Port to my Crown D-75A amplifier… it turns out it was easy, not finding help from any provided inbox instructions from Sonos, so I though I would share on the community forum.  https://www.nilesaudio.com/product/voltage-triggered-ac-power-strip-FG00242  This $200 product was on eBay used for $9… The 3.5mm cable cost me more than the relay box at Best Buy… I just had to strip one end to the IN terminal and plug the 3.5mm into the Port.  I leave my amp switch on, and then play my device (Sonos App, Airplay2, etc.), it activates my amp and I listen… And the after about a minute of dead air from pause or shut off, my amps power turns off.  Now I don’t waste power or have to get up and actually remember to turn off my amp… Fear not.

Hello, Following the S2 OS annoncement, I’d like to know if mine is GEN1 or GEN2 (the GEN2 seems to be supported not the 1). Thanks for your help. Denis P.S : in the web support UI it has : HardwareVersion 1.16.5.5-2 DspVersion 0.25.3 HwFlags 0x3    

How can I double check that my particular Connect devices are in fact classified as "modern" and will still be supported?  (After all the furore, I was surprised to see on my Sonos account that they are listed as “modern”. Is this actually the case?) Is there anywhere on the Sonos site that states definitively which build / serial numbers make the cut (other than the vague “pre vs post 2015” - I can’t remember exactly when I bought my first Connect)?  Bit nail biting, this move towards obsolescence. Related question... Is this process of discontinuing support for legacy items likely to “creep” (will any devices still supported after May 2020 be subject to another later cut)?  Thanks...

I currently have a Play 5 (Gen 1) and just use it to stream music from my Sonos app.  But I would like to connect BOTH a CD player and turntable.  Not sure how to do this. Thanks!

I pre-ordered a Sub gen 3 and it arrived last week (10th June) with the wrong power cable.   Contacted Sonos and new cable shipped which arrived today (15th June)   The new cable doesn’t fit snug in the power outlet and so I cannot power on the sub.   I have emailed support (it’s after 6pm) and have reply saying they will contact me in 7 days.   I am obviously gutted and will contact them again in the morning - anyone else have problems with power cable fitting on the new Sub gen3 or is it just me?

Is there such a thing as a “Modern” Sonos Connect?  Correct me if I’m wrong (wouldn’t be the first time or the last) but weren’t there new Connects still being sold just last year?  With the 5 year support rule, it would seem that there was an upgrade somewhere in the timeline to make the Connects modern.  If this is true, what would I look for on the label to designate a modern Connect?

I have a living room that I have had to break into two rooms.  Room 1 - Playbar, 2x Play 1’s for TV Room 2 - Sonos amp with wired speakers for music I also have a Sonos sub which I want to be able to connect to both rooms. When playing TV I don’t use the amp and wired speakers. Then when listening to music I want the amp and sub only, I don’t want my music being played with Playbar and 1’s. Sub is not moving, it stays in same spot in the room. I just need to be able to swap the sub between the rooms. I was hoping the new software was going to deal with this but NO. I know I’m not the only one with this setup problem.    Please Help

Good afternoon, I recently purchased a Rega Planar 1 Plus turntable with built in phono stage, I’m trying to play it through my Sonos system through a ZP90 connect. Sonos has recognised the ZP90, but the vinyl won’t play through the system!!! any help would be greatly appreciated.

How does one reset the new Port. I have seen no info on this? Thanks

As the ZP90 is being bricked very soon, does anyone know if the Port is bit-perfect?

I recently moved into a house that has several Sonos Connects. How do I figure out what “generation” they are?   I’m asking because I’m trying to determine if my products are compatible with the just-released software updates.

I recently purchased two Connect:Amps via Craigslist, both work well. One does not have the label on the Botton and has blue rubber feet: Connect:Amp: Bedroom 2 Serial Number: 00-0E-58-D0-61-B2:A Version: 10.2 (build 50165071) Hardware Version: 1.16.3.1-1 Series ID: P100 IP Address: 192.168.1.199 WM: 0 OTP: 1.1.1 (1—16-3-0.9) The other one appears newer and has a different icon on the top button (see image: Bedroom 2 is bottom, Playroom 2 top). Connect:Amp: Playroom 2 Serial Number: 5C-AA-FD-E0-23-EC:0 Version: 10.2 (build 50165071) Hardware Version: 1.17.3.1-1 Series ID: C100 IP Address: 192.168.1.198 WM: 0 OTP: 1.1.1 (1-17-3-2.1) I looking to find out if they have same specs and perhaps how old they are. Thanks

Hi, I have 3 speakers connect to my Sonos AMP; (I forgot to add the single BluCube speaker is wired to both left + right channels of the amp.) 2 x Peavey WS-82T wall speakers: 150w max + 8ohms 1 x BluCube BCK80 ceiling speaker: 150w max + 8ohms When i turn the volume up high the amp is faulting (slow flash orange and white). The manual says the AMP can power 2 sets of speakers with 8ohms resistance, so any ideas what the problem is?

Hello….2 questions. I would like to use the AMP with either the Acoustic Landscape AS4.1 system or Sonance LS4T x 4 + Sonance LS12T x 1 SUB.   It looks like both are 8 ohms systems so fine there.   Would like some input on how to wire and how many speakers can be supported by a single AMP if I wanted to use 8 satelite speakers instead of 4. Any advice on whether to go with Acoustic or Sonance. Thank you, Ken

Could anyone tell me how many Bowers & Wilkins AM1 outdoor speakers I can run on the Sonos AMP?   I currently have 2 x B&W AM1 speakers running on 1 x Sonos Connect AMP and another 2 x B&W AM1 speakers running on another 1 x Sonos Connect AMP for my outdoor area. I am trying to figure out if I will improve the sound quality if I upgraded to a Sonos AMP and ran all 4 speakers through that or alternatively if I bought 2 x Sonos AMP’s and ran each pair through them as I currently do with the Sonos Connect AMP’s.    The B&W AM1 say that the recommenced amplifier power is 20-100W into 8 ohms. The nominal impedance is 8 ohms (5.2 ohms minimum).    Thank you!!  doug

Hi everyone, I have got 2 x pairs of sonos ceiling speakers and 1 x amp. One pair is outside and the other is above the kitchen. I know the Amp only provides one zone, but I need to find a way to have music playing from all 4 speakers then a way to turn 2 off (the ones outside) when I want. Is this link a possible solution? https://www.jaycar.com.au/high-power-two-way-stereo-speaker-switch/p/AC1401  How would you wire it? Any thoughts or help would be hugely appreciated!  Thanks! 

Hi, I just see the new products email and wanted to know more.  I found an article in WhatHiFi regarding your new products (Arc, new Sub, 5) and they showed a list of compatible devices with the new app (all mine where there thankfully) but they list a ‘gen1, gen2 and the new gen 3 Sub’?? I bought my sub in late 2018 so which version do I have?? I've see you say on a thread here before that there is only one generation of sub and now two so I’m a bit confused. thank you