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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

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  • 13,673 Replies
AjTrek1
AjTrek1
started this topic

Let's Talk Networking

HelloI’m a strong advocate of a healthy and stable network. Not just for the sake of enhancing Sonos enjoyment but also fundamentally. That...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2145 Topics
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Snuf 1Contributor I
asked in Advanced setups
unable to connect try again later

It is a real shame that you purchase such expensive equipment and it just does not meet the expectations. I keep having trouble to my system setup “unable to connect, try again later”….and no, I don’t buy a system that requires me to reset my router all the time; yet, even that does not work for 2/3 of my setup.

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laratieContributor I
asked in Advanced setups
new sonos app upgrade

I have downloaded the new app and now wont connect and reauthorise Apple Music. I have deleted and redownloaded and still can’t access my playlists 

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Arnaudl56Contributor I
asked in Advanced setups
application sonos

Bonjour, depuis quelques temps je ne peux plus contrôler la musique ni le volume sur l’écran verrouiller depuis mon téléphone, je suis obligé de déverrouiller et d’ouvrir l’application sonos. C’est un bug ou une volonté de sonos ? J’utilise un iPhone.

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LouisEisenbergContributor I
asked in Advanced setups
SSIDs for Sonos systems in multiple homes

I have an existing Sonos setup with about a dozen devices. I’m trying to set up a second Sonos system in a different home. For convenience, I’m using the same SSID in both homes. Will that cause an issue, like preventing the devices from being properly assigned to one home vs. the other? Or should it be totally fine? I can definitely rename the SSID in the second home if necessary, but I would prefer not to if it’s not an issue.

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Airgetlam
Barmee
BarmeeEnthusiast I
asked in Advanced setups
My SONOS love affair is over! (rubbish new app)

I was excited for the new app. However it is SO dreadful that I’ve almost stopped using my Sonos system. My gripe is simple - so many of the features from the old (S2) app have simply disappeared (or ceased to function. Two examples (of many) is the inability to now add songs to a queue; also the fact that paired speakers (stereo pairs) can no longer be balanced (can’t make one louder than the other).I was seriously considering buying one of the portable speakers for the summer - but this experience has put me right off such an expensive acquisition. 😔

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SoundchasrAvid Contributor III
asked in Advanced setups
Ethernet network crawling

I just installed 10 amps and connected them all to a tplink switch that then goes to my Unifi switch and then the router. Since the install the network is crawling. I read something about a broadcast storm caused by Sonos.  So, i configured STP on the switch as someone recommended that but it still seems slow (although it is better).Is there anything else I can do? Or can I just disconnect and use wifi only? Thanks. 

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joshyeaContributor I
asked in Advanced setups
Adjusting Line-In Equalizer on Sonos Port

I just added a turntable to my multi-room Sonos system via Sonos Port, but there is absolutely no bass coming out of it. Can I put a hardware or software equalizer in-line to increase this? I don't see an option to adjust the audio/equalizer settings on the line in. I can adjust the equalizer every time I switch to my turntable, but I’d have to adjust it back when switching back to streaming, which is a total pain in the ass. 

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CP shackContributor I
asked in Advanced setups
five

I’ve tried all options to get two of my three Fives registered and we’re only successful in getting one registered… I’ve followed all the instructions but still can’t seem to get it registered.i was able to use AirPlay to listen to music but now all my products have disappeared.in total I have 3 x Fives and 2 x ones.

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WandsworthianContributor I
asked in Advanced setups
Music Indexing

Good afternoon, Can you help me with this frustration? I have a system with my stored music on it, which supports by Sonos system (two Sonos Ones, one Move and one Roam). The library indexing process acknowledges the albums, but won’t index all of the tracks. For example, this is the list of tracks from Brothers in Arms on the source database: Source Library Image  These are the tracks indexed on the Sonos library.Sonos Library ImageAs can be seen, only 4 of 9 tracks come through. This is not the only album so affected. I can play the tracks from the source database on Sonos. How to I get all of the tracks to index? All have the same format and metadata, as they have been ripped from discs I own at the same time. I have cleared the library link and reinitiated, with no success. Any help would be gratefully received.Thank you.

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HRZNJBContributor I
asked in Advanced setups
Weird Challenge Grouping Rooms

I am having the strangest problem grouping rooms. I have eight Sonos speakers in eight separate rooms. They are a mix of Era 100 and 300 speakers. Four of each.I can group 2 rooms on a single Spotify stream but if I add a third room, the third room doesn’t play. The same as true if I had a fourth fifth sixth seventh or eighth room.If I begin with room A and B and then add room C room A and B play but room C does not. If I change the group to group room A and room C they will play, but if I add B. to that group, it will not.To make it even stranger I can group room A and B on a single stream and then separately group room, C and D on a different stream they all play but separate streams, but I can’t have all four rooms on the same stream.this is true for Sonos Radio, Spotify and Amazon  I can see every speaker in the controller and on the backend I can see every speaker has an IP address and can be pinged.Support has been little help  Any thoughts? 

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MJKOldBlueChairContributor I
asked in Advanced setups
cannot maintain selected speaker group in new app

The new Sonos app keeps returning to prior speaker group when playing next song or changing volume.   When this occurs the song also restarts. 

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jpbenoistContributor I
asked in Advanced setups
Sonos balance des radios en vrac sans critère de tri

C’est incroyable. Au lieu de permettre un tri, même minimum, toutes les radios sont données en vrac, sans aucun classement, sans possibilité de recherche. Qu’il y ait au moins une organisation par exemple géographique, les radios françaises, italiennes, etc. permettrait de s’y retrouver facilement. Comme par ailleurs non seulement on paye l’équipe sonos, mais en plus on se fait polluer le cerveau par les publicités que sonos ajoute, peut-être faut-il envisager de changer d’équipement. Moderator Edit - Translation by Google:It's incredible. Instead of allowing even minimal sorting, all radio stations are given in bulk, without any classification, without the possibility of searching. That there is at least one organization, for example geographical, French, Italian radios, etc. would make it easy to navigate. Since not only do we pay the Sonos team, but we also have our brains polluted by the advertisements that Sonos adds, perhaps we should consider changing our equipment.

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Wiesi87Contributor I
posted in Advanced setups
when comes the new update?

When come the new update? The last one was very bad! So mutch is very badly

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Ken_Griffiths
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AntifonProdigy III
asked in Advanced setups
Linking two halves of a stereo pair via Ethernet

I think this question has been asked before - probably multiple times - but a search of the subject line didn’t find anything. I did however check to make sure I haven’t asked the question before…Is there anything to be gained by linking two halves of a stereo pair together with a crossover ethernet cable?Ok, I’ve asked it, and it looks stupid now it’s written down, but… the thinking is that one half of a stereo pair almost certainly gets sent the whole stereo signal via wifi - it just throws one half away.And of course the other half of a stereo pair needs the same amount of wifi bandwidth to get the other half of the stereo signal - and it throws the other half away.But if the two are linked together, one can send the data to the other via the wired network, thus halving the wifi bandwidth used.Yeah, I know - sounds unlikely, but I had to ask!

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CrabbydudeContributor I
asked in Advanced setups
lagging

Horrible lagging when trying to skip songs or change providers Spotify to Qobuz etc. Wi-Fi is strong, doesn’t matter if iPhone or pixel phone or even computer, more noticeable since new Sonos app. Am I alone?  Edit:Sonos connect, Sonos 1, Sonos 3, era 100 Moderator note - combined posts

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Tonybones12Contributor I
asked in Advanced setups
cant setup playbar and sonos 3 - apple phone app S1 or sonos app

WTF is going on with S1 and S updates? My internet provider gave me a new modem and everything’s *. SONOS isn’t letting me connect? Does anyone know how I can get hooked back up. I have playbar and Sonos 3*Moderator Note: Modified in accordance with the Community Code of Conduct.*

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npcekbergContributor I
posted in Advanced setups
Downgrade

Go back to earlier app version works fine for me. Hope it will not update automatically though. Uninstall the new shitty version and then download here to install. https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/sonos-16-1-android-apk-download/download/?key=f6a677f300c8d774a2c570ad65c3e0e50c4e6349

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Brett_11Contributor I
posted in Advanced setups
Sonos/Unifi: Does STP/RSTP Come into Play if Sonos is 100% wireless?

Hi.  The github document on How to Configure Your Unifi Network for Sonos  specifically notes that STP/RSTP problems can occur when using Sonos and Unifi “when you operate both wired and wireless Sonos device in your network (even without SonosNet).”  Does this mean if your Sonos is 100% wireless, then you don’t need to use the special STP/RSTP settings discussed in the article and in many threads in this community?I ask because I used to use SonosNet with Boosts, but I recently went to 100% wireless with no Boosts and no SonosNet (on S2). But I do sometimes have issues where the Sonos App on my phone can’t “see” all my speakers, while the Sonos Mac application sees them fine. I had configured my Unifi to use STP, but now that I’m on 100% wireless, I wonder if I can use the default RSTP instead? I’m hoping that might help with my issue, but really not sure. I also may go back to SonosNet/Boosts if that will make things more stable.Any thoughts would be appreciated.

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Fuchi80Contributor I
asked in Advanced setups
calmradio

If i want to add the calmradio connection i receive „no internet connection“ try later. I tried via Win App and iphone App. Any idea how to solve this issue. Before the sonos App update it worked fine for several years.

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JoeHContributor I
asked in Advanced setups
shuffle album tracks

Will the new sonos allow me to shuffle album tracks?

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BR Luxe IntegrationContributor I
posted in Advanced setups
Create different profiles using different speakers on the same network

How can I create 2 or more separate user profiles to separate Sonos speakers on the same network?I mean on a large villa using about 20 Sonos units, can I create separate profiles to avoid user to have access to all speakers?

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Tvinci1Contributor I
asked in Advanced setups
can i connect nonSonos speakers to my sonos sytem via bluetooth?

I have non Sonos speakers that I would like to use and control via my Sonos app. Bluetooth. Is this possible?

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lucasdumbrellContributor I
asked in Advanced setups
connecting sub

I have an arc and 2 ERA 300 units which have all connected fine however when I go to Conect the sub it gets stuck at the stage where you hold your device alongside the sub product above the indicator light as in the app. It just keeps saying can’t find the sub and you keep hitting refresh, but no Joy. 

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Pavel GorlachukContributor I
asked in Advanced setups
Era 300 x2 bluetooth playback dropout and other issues

I have 2x Era 300 in one room. There are very annoying issues:Bluetooth playback from the phone 2m away is dropping one channel, restoring the next second Playback from windows media library is only able to play one song in the folder, then I have to manually advance. Playlists are needed, but there is no possibility to add those into any sort of playlist! Playback from windows media library - can’t play FLAC files, error 701.

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Ken_Griffiths
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jimbob123Avid Contributor I
posted in Advanced setups
Product Suggestion for Line In

Hi Here is my setup. In the kitchen I have an Era 300. In the dining room I have an Amp with ceiling speakers. Also in the dining room I have a TV, and I have the TV connected into that same Amp.In reality, the kitchen and dining room are actually the same rooms it’s a long room and we have one half as carpet and one half as hard flooring, so we tend to call them two names.Also downstairs we have the lounge which has a pair of Era 300.Bear with me :)I often listen to music and I have the Amp, Era 300, and the Era 300 pair all in a group, so I can walk around the house listening to the same music. But when I want to watch TV, I watch it whilst cooking dinner. So I’m in the kitchen, watching the TV that’s in the dining room. But I cant’t hear it because the sound only comes out of the Amp. I want it to also come out of the ETA 300 in the kitchen.Yes, I can choose to also include Grouped players, but that means the TV audio is also playing in the lounge, which makes no sense as my wife wi

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