I cannot connect my amp to the network. When I try to, it tells me to press play and volume up but I only have mute. So it fails.
Answered
Connecting older amp no play button
Best answer by stout27
Support had me reset the app by going to Settings → App Preferences → Reset app. After that everything worked. Closing it and restarting it didn’t work.
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+17Are you using the S1 app or the S2 app?
If it is the S2 ap, the old Connect amp with the speaker/mute button is not compatible. You will have to set it up using the S1 app.
I am using the S1 app. It finds the amp but its telling me to press the pause/play button and the volume up. I only have the mute. When I try mute and volume up it fails.
I press the volume up button, it try's to connect, the light goes white but then it fails. The system does not getting added.
+17Have you tried using an ethernet cable to hardwire the amp to your router?
Support had me reset the app by going to Settings → App Preferences → Reset app. After that everything worked. Closing it and restarting it didn’t work.
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