Contributor I

Ordered Arc at mid of January still waiting for it to charge/ship, Arc Shipping Delay

101 replies
4152 views

It is 2022 right now, anyone else order a arc around the second week of January and have had their order shipped? I got a estimated ship date of 1/21 back when I ordered it, but all it says is order is placed and it’s backordered. Today is 2/3 already. It shows Backorder — Estimated to ship March 25,2022 on website for black color arc! Will I get my order soon tho? Thanks!

I also ordered the white color sub and the estimated ship date is 2/4. I don’t think they will ship it on that day.

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Show previous replies

Airgetlam

Back when I was dealing with hard product, and not software sales, GAAP said that it wasn’t considered a sale until such time as the product was shipped to the customer. So any number of pre-orders could be reported as such, but they wouldn’t drop to the bottom line until such time as they were shipped.

Bruce

melvimbe

Back when I was dealing with hard product, and not software sales, GAAP said that it wasn’t considered a sale until such time as the product was shipped to the customer. So any number of pre-orders could be reported as such, but they wouldn’t drop to the bottom line until such time as they were shipped.

Makes sense. I’m more familiar with GAAP on the expense side of things. That being that you are supposed to record the cost when the product or service is received, not when you get around to paying the bill.

Danny

D

Dan216

Lyricist I

As I was just reading this post I received a charge on my credit card for the Arc in white. I ordered on February 5th, with an estimated delivery of February 25th.

Status shows "preparing to ship".

I'll have to wait and see.

I ordered the 2 One SL in white as well. Those didn't get charged on my card yet . They still appear to be on backorder.

I'm in Canada btw.

J

jrtexas

Contributor I

Ordered Black ARC 1/22/22. Just now rec’d an email from Sonos that they are preparing to ship.

M

mallucharan

Lyricist III

Anyone ordered second week of feb ,I did order full arc set on 2/14 and expected to ship date 03/04

M

mallucharan

Lyricist III

Spoke with sale support today and learnt that orders expected to ship dated to 1/25 are being handled now

D

Dan216

Lyricist I

As I was just reading this post I received a charge on my credit card for the Arc in white. I ordered on February 5th, with an estimated delivery of February 25th.

Status shows "preparing to ship".

I'll have to wait and see.

I ordered the 2 One SL in white as well. Those didn't get charged on my card yet . They still appear to be on backorder.

I'm in Canada btw.

My white Arc just arrived today.

Q

QuikSilverTX

Lyricist I

Ordered the white Immersive Set w/ Arc on 1/28 with an estimated ship date of 2/25.

My credit card was charged today, 3/10. Sonos is getting through the backlog, hang in there!

I’m based in the US.

M