Ordered Arc at mid of January still waiting for it to charge/ship, Arc Shipping Delay



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Here are a few points. To begin, I'm not sure Sonos can provide particularly exact shipment dates for existing orders. I mean, your Arc is most likely on a ship off the shore. * How does Sonos know when that ship will arrive at a port and then be moved to a vehicle and delivered to their warehouse? Sure, they'd have a decent concept in normal circumstances, but I don't think that's the case right now.

Second, you're presuming that their systems have a method of changing the shipment date on each order that is presently backordered based on current product arrival assumptions. I doubt their systems are capable of doing so. 

 

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

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