What to get

I currently have a Sonos arc on backorder. The order was placed on the Sonos website in January pre Brexit. Is this order now subject to import duty (VAT) now that the UK have left the EU. The reason i ask is my company recently ordered parts from Germany to repair a machine. The courier that delivered the parts would not release the package until we paid import charges, these charges were nearly as much as the cost of the parts.

I have my sonos amp connected to my tv through the ARC output with two front speakers hard wired to the amp.  If I purchase the ARC soundbar- do I have to use the optical or can it connect wirelessly?

If anyone has ordered this where did you it from? I notice on their web page after it’s in the cart there is something about an import tax. If we order it and ship it to the USA do we pay that tax?

Hi,I am planning to buy a turntable and connect it to the small Sonos system I have: 1 Beam connected to TV via HDMI Arc + 2 Play:1 as surround.What should I buy? It is not clear to me if Port, Amp or Five would be best in my case.Question: after connecting the turntable (using any of the product available), will the system still work as a 5.1 setup when watching the tv?Thanks.

I’m buying the Sonos arc and wanted to get the Sonos Ones for surroundsound but with the weird room layout I don’t know if it will work correctly. Would it even be worth it? If so how should I set it up, location wise?

I’m looking to order the Sonos Dolby Atmos set. Now, I know that’s not the name. But when I e-mailed customer service, they said it was a surround sound system. I realise that their set isn’t “true” Dolby Atmos (it offers upfiring sound, not speakers above your head) but I just want to check that it is Dolby Atmos?I realise I need an eArc to get this. 

Hi, I am looking to purchase the sonos beam with the Samsung Frame 2020. I also have a ps5. I have read so many issues that people are having with sonos beam, so I am hesitant to but one even though from many reviews I have seen its rated pretty good. My question is does the sonos beam have an issue with voice latency on the tv as well as the ps5 and if it does has anyone been able to resolve it? If not am I being to cautious? Thanks so much! 

There use to be a list of recommended NAS that were (mostly) compatible with Sonos. Does that list still exist?

Hi! Does the TVs eARC port must also be HDMI 2.1 so that it's possible to have Atmos via TrueHD on Sonos Arc? What is the minimal HDMI version on eARC port to ensure Atmos via TrueHD from TV (assuming that TV sends/passes through Atmos via TrueHD)? Thanks!

Hello,I’m new here but I use sonos product since many years.I currently use :few Play : 1 2 Play : 3 1 Play : 5 (Gen2) 1 Play one SLWhen I saw the roam annoncement, I decided to write this topic to share with you. I’m realy interested in this new product. The format is nice, the ability to use bluetooth are realy attracting.But, I have the same fealing as when you created the Play One to replace the Play : 1 :Oh my god! If I want to move to it, I will have no choice… The voice control service is imposed… I don’t want to have any of those system in my flat.None!I want a system to ear music with home/room intégration and as much as possible good sound. I don’t want anything listening to me in my private life!That’s my choice and I don’t think to be the only one thinking like this…. I’m sure this functionality is apreciate by many of your customers, but not by some others (I am one of them)... So when the Play One SL arrived, I was reassured.Will you do the same with the Roam : will there

I just put in a note order for the new roamed speaker. got absolutely no verification or order number yet bank was asked to verify to Sonia. many odyssey else having this problem?

Hi. I have just moved house and seriously thinking of extending my current two play3s into a house wide setup with two 5s in the lounge, the 3s in the dining room and 1s in the kitchen and bedroom. Trying to ascertain if I could gain improvement to music quality by using a dedicated streamer/amp/DAC of some description rather than using my pc?If you could offer advice that would be appreciated. Cheers. 

Could anyone help me please.In December I placed an order for a set of Sonos Five, 1 beam, 1 boost, and 6 Sonos Move.They sent me everything but the six Sonos Move, saying there were credit card problems and they couldn't process my payment and that my order had been canceled.They asked me to please place a new order. On January 21 I placed a new order for 6 Sonos Move and they said  would be  deliver it by the end of February.Now I see that both orders are "processing" meaning they did not cancel the first purchase. I only need six and not 12 Sonos Move and I have no idea when they will ship the six I need.  can someone help me to see what i have to do?

Does anyone know if the Sonos Roam will have mounting accessories for a bicycle?  Or do you know if the Roam would fit in a standard water bottle cage on a bike?Handlebar space is difficult with cables, lights, computers, etc., but a light weight carrier that fits around the Roam then drop into a water bottle cage would be so cool!  Not sure Roam is small enough.Any way, I’m a little bumped it won’t ship for more than a month, but I guess Roam isn’t built in a day.

Hi there, never done this before but here we go.I’ve got my play ones, awesome.I am wanting to make up a system for my TV.I love the Fives and would love them in stereo for my TV(tv does not have line out).I was thinking of having a beam as the middle man between the tv and the fives.(The beam essentially acting as a center speaker). With the fives either side of the beam.Is this possible?

Student code not working now on pre orders was this morning any ideas why ?ThanksAndy

The r/Sonos community on Reddit (full of Sonos enthusiasts I imagine, so not random people on the street) recently hosted a poll:https://www.reddit.com/r/sonos/comments/lnb6pv/which_sonos_product_would_you_really_like/At the time when I took this snapshot, 224 of 373 respondents (~60%) voted for a mini Sub or a “better” app as the next product they’d like to see Sonos launch.Now, I live in an apartment, and I’d love a smaller sub (at a more palatable price point too). I understand the acoustic durids at Sonos know a thing or two sound design and don’t want to build a “mini Sub”, but I think this topic does merit some discussion - especially given the clear community feedback!   

Can the new Roam speaker, or any other small speaker, be connected to my smart T.V. to improve spoken word on T.V. programmes (muffle speech a problem for me). I could buy a Beam soundbar but I’m thinking of something that could be placed next to me to improve the clarity of sound for me and at the correct volume for me without having something like the Beam which might be too loud for my wife?The only Sonos speaker I have at the moment is a Play5

I want to ask what Sonos product is better for use with my computer. I am thinking if the new Sonos Roam could be use for it?Thanks a lot for the feedback about this quations

Hi,A week ago I completed the form to return my products under the 100 day return policy, I received a confirmation email immediately advising that I will be contacted with in one business day. A week later and after sending three email to request an update to the process of the return, I still have not got a reply to any email.After a quick look through the forum at the similar experience others have had with the return of products under the 100 day return process to be unsatisfactory and in serious need to address the current failure of communication from Sonos in regards to the process. I would like for an update one the return process of my case please. kind regardsBen 

Probably what to Move should have been. I wonder if these can be used as rear speakers for the soundbars.https://www.theverge.com/2021/3/4/22313451/sonos-roam-leak-features-specs-price-release-date  

If I pre order an item will the payment be taken straight away or when the item is shipped ? 

Tried to preorder right after the announcement and it keeps telling me ‘sorry it doesn’t exist’ even though in multiple places it says, ‘preorder now’.  

I have searched high and low for answers to my questions, but can never seem to find an article/video/review that has answers to my very specific questions.  I hope the folks here can provide details that I need to make my decision!First, I’ll give you my setup/situation:I live in a small townhome with a small living room and am interested in downsizing my (very) modest home theater, piece by piece.  It currently includes:TV:  Samsung UN50J6200AFXZA (HDMI STB, HDMI DVI, but no eARC/ARC HDMI) Primary source:  Apple TV 4K Blu Ray AV Receiver + 2.1 Polk speaker systemQUESTIONS Will a SONOS Arc work at all w/ a pre-eARC/ARC HDMI TV?  (If 1 is “YES”) How would a SONOS Arc best fit into my TV + Apple TV setup?  Is it possible to integrate a Blu Ray as an additional source here?Thanks to everyone!

I’m getting a turntable and want to connect it to my Sonos system. I have no idea what the best layout would be. The room is a 13’ square with the diagram below. I have a playbase in the TV corner (1), and two Play:1s at (2) and (3). What I would prefer is for the turntable to be on the cabinet (2), but it could be above TV at (1). To connect the turntable, I’d need to buy a Play:5 for (2) and move the Play:1, maybe to shelf (3). If I need to put it above the TV I could connect it via Amp, or maybe an optical switch to the playbase (will never have TV and turntable on at the same time). Any recommendations or alternatives I’m overlooking for best layout? Thanks for helping a noob out.