Answered

Return label

  • 27 December 2020
  • 5 replies
  • 81 views

I want to return a product, but there is No contact information om the Sonos page. 

How do I return products?

How do I get the return label? 

 

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Best answer by UKMedia 27 December 2020, 13:28

Please try the Contact Us options in the bottom right of this page: https://www.sonos.com/support

 
 
 
 
 
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Userlevel 7
Badge +20

Please try the Contact Us options in the bottom right of this page: https://www.sonos.com/support

 
 
 
 
 

The only contact information on the page you are referring to, is the ceo e-mail. 

I will mail to him. 

Userlevel 2
Badge +2

The only contact information on the page you are referring to, is the ceo e-mail. 

I will mail to him. 


There are other support options listed on that page

Userlevel 7
Badge +21

The only contact information on the page you are referring to, is the ceo e-mail. 

I will mail to him. 


There are other support options listed on that page


I think that depends on which country the OP is in. Their profile doesn't list it.

Purchased a couple products last week and received them a few days ago.  I followed the directions to initiate the return process but never received a link. I submitted a support ticket but did not get a response until days later.  When I did, they advised me to use the same link and still no label was generated.  When I checked back again, the products were listed as ineligible to return.

Has anyone received this runaround?

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