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Contributor I
December 27, 2020
Answered

Return label

I want to return a product, but there is No contact information om the Sonos page. 

How do I return products?

How do I get the return label? 

 

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UKMedia
UKMediaAnswer
December 27, 2020

Please try the Contact Us options in the bottom right of this page: https://www.sonos.com/support

 
 
 
 
 
Remember: Sometimes Red Wine helps :)

5 replies

UKMedia
UKMediaAnswer
December 27, 2020

Please try the Contact Us options in the bottom right of this page: https://www.sonos.com/support

 
 
 
 
 
Remember: Sometimes Red Wine helps :)
Contributor I
December 27, 2020

The only contact information on the page you are referring to, is the ceo e-mail. 

I will mail to him. 

Trending Lyricist III
December 27, 2020

The only contact information on the page you are referring to, is the ceo e-mail. 

I will mail to him. 


There are other support options listed on that page

controlav
Lead Maestro
December 27, 2020

The only contact information on the page you are referring to, is the ceo e-mail. 

I will mail to him. 


There are other support options listed on that page


I think that depends on which country the OP is in. Their profile doesn't list it.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Lyricist I
April 3, 2021

Purchased a couple products last week and received them a few days ago.  I followed the directions to initiate the return process but never received a link. I submitted a support ticket but did not get a response until days later.  When I did, they advised me to use the same link and still no label was generated.  When I checked back again, the products were listed as ineligible to return.

Has anyone received this runaround?