The Community Corner

My nonprofit agency just lost over $4000.00 worth of Sonos equipment in emergency flash flooding about 3 weeks ago. Quite frankly, this has forced into a state of devatation, in more ways than one, and because my clients are almost all hearing impaired, this "Sonos loss" creates an emergency communication problem. So hopefully a member of management or a Sonos expert will read this and guide me promptly in the right direction, as i would be most appreciative. I am willing to email me legal IRS papers to a regular email to prove my legitimacy and discuss this much more in detail. Thank you. Erik, CEO, Design 55 Group

Notice this morning a few posts not letting you read them https://en.community.sonos.com/-228987/want-sonos-to-keep-playing-while-gone-6787382 https://en.community.sonos.com/-228987/resturant-6787392

- Hey Siri, can I have a HomePod today? - Hey Siri, can I get a HomePod subwoofer? - Hey Siri, can I get a HomePod 5.1 system? - Hey Siri, does HomePod sound as good as a SONOS PLAY:5? - Hey Siri, do you have an Ethernet port? (Or do I need something from Apple Dongle Universe?) - Hey Siri, can I use Alexa, Google Home or Cortana? - Hey Siri, play a track from Spotify - Hey Siri, play a track from Deezer - Hey Siri, play a track from Tidal - Hey Siri, play a track from Amazon Music - Hey Siri, OK, play a track from anywhere other than Apple Music - Hey Siri, play a track from one of my local music collections - Hey Siri, can I plug in my turntable? - Hey Siri, can you create your own dedicated WiFi network? - Hey Siri, is there an Android controller app.? - Hey Siri, … Siri says ‘No’. I love all my Apple gear, in which I have much more money invested than in Sonos. I’m sure HomePod will be very nice and will take sales away from Sonos and others. However, depending

A very good day to all of you! My name is Seline van Dijk and I'm an intern at Insided, the company behind this here community platform. My assignment is to research and design better user engagement, which basically entails giving advice on and design functions or design changes that will get the users more engaged! But one can't design for users without getting the opinion of users, don't you think? Which is why I'm here! I would like to request your participation in a survey I made, found at the link below: https://goo.gl/forms/XKvx0SE7ETb4xDoy1 It will take you a maximum of 10 minutes to fill out if you really take your time to think, but if you're a fast thinker it won't take you much more than 3 minutes. Your answers will contribute to the research and design decisions, and if your ideas are particularly good you may see them return on Insided communities sometime in the future! Many thanks to any of you who have read this far, and even more thanks if you de

This is a question for the Sonos owners and designers. Excellent concept, the products are splendid, but why are there no options for Sonos wireless headphones? There must be millions of customers waiting for this product. Listeners who want to be mobile around the house, office or workshop without having all the speakers on in all the rooms. Listeners in a quiet space, or in bed. The hard of hearing - sometimes we need the telly on louder than the everyone else or do not want to annoy the neighbours. Come on Sonos, what's the holdup :D Please let us all know if we can look forward to wireless Sonos Headphones. Kindest regards, Kevin.

Just read this article about the new UE speaker, I've listened to a couple of the UE speakers in shops and thought they sounded pretty good, and having a portable Alexa enabled portable speaker that sounds good is obviously fantastic, but as the article points out, it's pretty expensive for what is still a portable speaker. It certainly shows how Amazon are dominating the Voice control speaker market, by partnering with established Audio product companies and allowing them to add their Alexa functionality. They'll soon be Alexa enabled speakers to suit all requirements and budgets. https://www.theverge.com/circuitbreaker/2017/10/19/16499038/ultimate-ears-blast-megablast-alexa-bluetooth-speakers

Hello everyone... My name is Alan Graham and I'm a writer/Sonos enthusiast. I've started a blog over at http://worldofsonos.com so that I could get a Sonos user community going. I hope to see the site develop into a place where not only I, but many of you can share everything Sonos...from great ideas, problems solved, and even profiles of other solutions. So bookmark the site. Big news coming tomorrow...btw. Alan

Echo Plus seems like it dose so much more and is $50.00 cheaper,am I missing something?

Hi, im from chicago. I have many customers asking me about sonos. how I can become a sonos dealer and start selling this product to mu customers ?

I am wondering how can I change my username, I’ve went through “my profile” and there is no option for username change.

There are rumours of an Amazon Echo 2 being released soon, It'll be a very interesting time with all of these new 'Smart Speakers' being launched. The Apple Homepod, the new Sonos speaker with built-in voice mics and the Echo 2 will all be competing to become the speaker of choice for those customers looking for a great sounding smart speaker. Pricing will be critical, as although there are millions of people who are prepared to pay a premium for Apple products, mainly to keep everything within the Apple ecosystem, I'd imagine Amazon will have to undercut them significantly and Sonos will probably be somewhere in the middle if they release a new Play 1 style speaker with built-in mics. The only issue that Sonos have is that they don't have their own voice control system, but will rely on Alexa, and Alexa already has a huge userbase, helped by Amazon using their affordable Echo dots as a trojan horse and 'converting' them to Alexa users before either Apple or Sonos have their o

Lately I've noticed more problems with Sonos. Maybe this isn't all on them, but if the problem comes from equipment that I bought from them then they own it, whether they like it or not. We've had our system I guess about 2 years now. When I first got the system I felt like the company had personality, there were people there -- not just bots. They didn't feel like just another tech company with products that aren't made to last. They didn't feel like they were only going to be around until someone up the food chain buys them. I felt good about our investment. Today, not so much. Sonos feels like a tech company I've put way too much faith in, that I'm now way too dependent on. I think they know that. Tech support is average at best. Today I was on hold for 20 minutes, then got dropped. I didn't bother calling back. I submitted a case, hopefully I'll get a reply. The fact that I'm writing this bothers me. I've been in tech since 1989 and I hate what's happened to the bu

I have seen many news articles that mention that the Sonos announcement is today but none of them mention a time. Is this something we can watch like Apple or Google events?

Interesting product, but as with all of these types of soundbar I'd really want to listen to it before making a decision. http://www.yarra3dx.com/

@ Sonos' Marketing Department - the Sonos blog is great (as are the more detailed articles in the 'Get Inspired' section), we want more 🙂 I'd like to urge Sonos to be more active with the blog posts - more frequency please. Everything that you're doing with the content is good, we just want more of it 😉 Thanks in advance!

Within the period and terms and condition for "the 15 year anniversary - 15% of discount", I bought the Sonos Play-Base and applied it to the discount cash back site. A day later I also bought the Sonos SUB, but it was not possible for me to apply another system to the same cash back discount site. Concerning the terms and conditions it should be possible to sign in 3 times a Sonos product per household within the cash back period. What is the solution Sonos offers to sign in another (2nd) product within this Sonos 15 year anniversary - 15% cash back period?

Is there a portable speaker on the market that works with Sonos. For example, I would like to be able to use my Bose SoundLink Mini on my deck and have it connected to my Sonos system on an as needed basis, verses plugging my Sonos Play:1 into an outlet each time.

ok, not really. But no company has eternal life. Sonos doesn't have it neither. So, let's use our imagination and imagine that Sonos goes bankrupt (doesn't matter if it is likely or not). Q: What will happen to our speakers? I presume we won't see any software updates coming (assuming Sonos won't open source it). But what else will happen? Background: reason I'm asking is that I strongly dislike the risk of being reliant on a company to have my speakers to work and I'm not sure whether this is the case with Sonos. I don't want to buy a "Revolv smart home hub" when I could have bought a pair of speakers that could last decades, barring technical failures. What's your take on whether Sonos speakers need Sonos-the-company to exist or not? Gijs p.s. I realise that if the company disappears and new services emerge afterwards that they probably won't be supported either

Hi, I recently bought a Soundbar and the company I bought it off of said that it qualifies fro the "15 Years For Us, 15% Off For You" promotion I received an e-mail for. They said there is a facility on the website to claim back th 15% but I can't find it. Can you help?

I tried to use the 15 year discount code on the SONOS site at checkout but it did not accept it. Is there a probem

Hello! So here i was last night tired as a sleeping dinosaur making this account and i wrote the username. I've never done anything like that before. Is it impossible to change it? ?

Hi Sonos, Been a Sonos customer since 2006 and my last purchase for additional equipment came in 2013 so when I heard that Sonos were doing 15% off and I didn't get an email/discount code I was very disheartened. Is there anyway that one can be sent to my inbox before the offer ends? Thanks

Am I the only one that finds the new privacy statement disturbing? I cannot recall ever being told when I bought my seven products over a period of time that Sonos had the right to threaten disabling my property if I didn't pass over personal information. Does anyone in the UK know if, by law, they can blackmail consumers in this way, post-purchase?

Does anyone know how to make the sonos system operate with voice commands similar to the Amazon Echo?

There has been a bit of conjecture recently that Sonos could cease trading due to competition, and not catering for the latest and greatest audio formats. If this happened, where would that leave all their existing customers, regarding the Sonos App and the music streaming services? Just asking as I am thinking of a new system, and hope that Sonos will survive the stiff competition.