Talk Sonos Products

Hi thereLooking for some advice. I have a 9m by 4m kitchen dining room as shown. At the north end it’s all glass (so I can’t put a sideboard or shelf there) dining area. At the south end is the kitchen area with sink, hob, cooker etc. Right now, I have one Sonos Five, positioned on a sideboard as shown in the picture. The “problem” I have is I have to crank fairly loud to get the most out of it in the kitchen area - but that can be too loud for anyone sitting at the dining table.I am considering buying a second Five to put at the south-east corner of the kitchen to fill the room with sound more evenly. But when I look at pairing two Fives, the documentation seems to want them to be a left and right channel about 8ft apart. I also wonder if adding a Sub would be more “room filling”.Curious how folks would get more even sound distribution in the room … sadly putting speakers in the ceiling is not an option!It’ll only be used for music - no TV in this room.Thanks! 

Ive been having issues with my Sonos ARC and i can only get sound stable when I turn off the earc option on my LGCX. Which was then outputting sound at 5.1 where available. NOW however it is outputting Dolby Atmos tho i still have earc disabled on my settings. WTF is going?

Dear Sonos Thank you for Sonosradio with smooth jazz.I am a normalt a very happy listener. Though, I have recently more times received the same advert for sex toys. In the advert there is a female voice who advertises sex toys which makes wednesdays special. I find this inappropiate when my 13 year old son is nearby. Off course I have raised him so that he knows what sex is. But sex toys in a radio commercial saturday morning just after breakfast? Honest? Will Sonos please return if you find this appropiate? Of course I could pay to skip the commercials. Normally I am OK with commercials but I didnt foresee a connection between Sonos and adult content.  

I currently have the Beam + 2 Ikea Symfonisk bookshelves speakers. The Beam placed in front and the two Symfonisk in the back.  However, I’m interested in more sound in the front as not everything I watch onTV is with proper surround sound and then the Beam is a little «weak» sounding all alone. So I was thinking adding two Symfonisk in front as they are cheap and produce good enough sound for this use.  Would this work? Beam + 2x Symfonisk taking care of the sounds in front and supporting the Beam in stereo broadcasts and 2x Symfonisk in the back as the rear surround speakers? Thanx in advance for any reply and help!

I want to delete my Sonos account fully and also selling my Sonos Speaker gen2 to a unknown owner, I know about doing the factory reset, but just seems so complicated for a simple process.Anyone had this problem.

I have a stereo pair of Sonos five - I have my turntable plugged in to line in on the left speaker. Can I also use the line in on the right speaker for a CD player, both plugged in at the same time (obviously only using one input at a time). Thanks

Sonos specifications indicate UPNP compatibility.There is an option in the settings menu to enable UPNP functionality.After this is enabled, the UPNP servers on the local network should show up in the Browse Music area.However, I cannot find a UPNP server for the Mac that actually works.  Sonos cannot see any of them, even though other clients on the same network see them.I realize there is a “pay to play” feature to use PLEX’s proprietary system, if I am okay with opening my local network to remote access from the Plex servers in Virginia.  But I don’t really need another monthly fee and security concern….especially since the functionality I seek is apparently already built in to Sonos. The only media server I have read about working with Sonos locally is the Windows Media Server….which of course it not an option for my Mac.Has anyone figured out any Mac media servers that work like that? 

In Sonos Radio KWPQ FM 103.3 is playing some unknown ambient backgroud music. When I load the URL of the stream Sonos does play KWPQ FM 103.3. Does anyone know what's happening here?

I have an LG UN9000 tv with a Panasonic UB150 4k player and the Beam (Gen 2).  Lately I’ve been noticing that when playing a 4k disc w/Dolby Atmos sound, at certain points of the movie the sound will cut out for a second or two before picking back up.  It seems to happen when a loud piece of action happens in the movie.  For instance, I was watching “War of the Worlds” the other night and when the first tripod comes out of the ground and crushes the car that Tom Cruise is hiding behind, the sound cuts out completely and the blu ray player resets.  It only seems to happen during Atmos playback and I’ve tried a firmware update on the player to no avail.  Has anyone had a similar issue?  I’d love to fix this as it’s incredibly annoying as I try to enjoy Atmos audio.  Thanks in advance for anything to help! 

Hi,Everything works fine until I connect Mibox streamer to one of other HDMI ports. When I turn off and on the TV, after a few seconds, tv switches to internal speakers. I need to change the output to HDMI manualy or disconnect the Mibox.  Beam connected to HDMI 2HDMI-eARC enabled Pass throughCEC enabledTried to switch Quick start + on and off. Didn't help. Any suggestions? Thank you 

Would like to vote for software support for AES67. PTP is in the AES67 standard, and that’s already mandated in Airplay 2, and already exists in the Sonos firmware. RTP also. SIP/SDP probably also. Oh, UDP also. Oh, IGMP also. mDNS/Bonjour also. It’s like the only thing left for Sonos to do is glue those pieces together. What’s not to like? Microsecond latency, real-time streaming, high-resolution audio compatible with a wide range of equipment, including my Sonos. The fact one can have an imperceptible output delay is a huge win. I could send an AES stream to Australia and back before Airplay-streamed audio comes out of my speakers. My system is ethernet wired, and I accept such a mandate for reliable audio streaming. https://en.wikipedia.org/wiki/AES67

Just tried to use a LG TV remote with the Sonos Amp (Nothing connected to HDMI port). It recognises the volume control and I am able to control volume but doesn’t seem able to mute, play/pause or skip tracks all of which would be really useful to be able to do with the remote. Am I doing something wrong or is this just nor supported using IR?

Can you use the digital on the arc like I use on the play base?

I have a Sonos Connect and Sonos Boost that work only on the iPhone Sonos S1 app. I had to reset the  system and now I can’t find a place to add Pandora (or any other service) to the Sonos S1 app.Any suggestions are appreciated.

I have a Sonos Roam that is Bluetooth linked to an Amazon firestick for movies outside in my backyard. The firestick is connected to a projector.  I grouped my Sonos moves as a stereo pair in the front and a sub and two play 1’s in the back for a more immersive sound. It sounded awesome with no audio latency lag.  I'm wondering if I have a beam, sub, and two play 1’s if that is transferable to play audio in a 5.1 set up outside being grouped to the roams Bluetooth or if the Bluetooth portion limits that capability.  I've heard of connecting an Apple TV outside to it through all Wi-Fi but i also don't know if the beam isn't connected directly into a tv if it can send out a 5.1 sound over Wi-Fi.  Anyone have any insights on these two possible set ups? Thanks in advance, Brian

I moved to Germany a while back and had connection issues ever since. I recently read that in Europe additional  WiFi channels are supported and hence I wanted to change my speaker’s region to EU by accessing http://<sonos_ip>:1400/region.htm. They all show US as default and when I try to change that I get a 403 because I don’t have the correct password. What pw is being asked for here? Where do I get the info from? Is it possible to change all speakers’ regions together (I changed the country settings in my account but to no avail). Thanks for any suggestions!!

Hi, I’ve just bought a Sonos system with Beam Gen 2, 2x Sonos 1 speakers, and 1x Move speaker. I’ve not received all the pieces yet so nothing has been set up but I’ll be controlling everything through the Sonos IOS app.  However, my existing system includes a Bang & Olufsen turntable with mini amplifier and a Tivoli Audio CD player. I’d like to be able to use these sometimes and I understand I need to use a Sonos Connect to do so. Or do I? I’d like to buy a cheaper used Connect; I can get Gen 1 for $100. But will it work with my system? (Since I’m not set up yet I can’t test it.) I’m not willing to spend hundreds of dollars to connect components I don’t use often, so I need inexpensive solutions. Thanks for your advice!

I used to be able to pause a radio station by using the mute button on the speaker and then resume it by pressing the same button 24 hours later.This no longer works. Trying to resume using the button no longer works and I have to use the app. However, even in the app it is not possible to start the play again by tapping on the radio station image. I now have to select the station again from favourites.This change has been relatively recent (a few months ago) and before all was fine. 

Got a good deal on a new Playbase for the master bedroom. I exclusively use a Firestick which uses a Bluetooth remote. Since the Playbase is IR controlled and has no HDMI ARC I need a solution for controlling the Firestick and Playbase with one remote. Was curious what you all have found to work best? So far I kind of like this option..,Sideclick Remotes SC2-FT16K Universal Remote Attachment for Amazon Fire TV Streaming Player https://a.co/d/fR9KOVr

Howdy,I have a philips 10bdl4551t with Android 8.1 that I might want to introduce the Sonons ** App** S2 on to control the sonos speakers in the workplace. Yet, the philips 10bdl4551t is a genius screen and don't have a playstore, I have physically downloaded akp, yet it neglects to introduce. Is there an authority APK to introduce? *Moderator Note: Modified in accordance with the Community Code of Conduct.*

I recently purchased the move and I am very happy with it. I plan to update my TV and purchase the Arch and play ones. If I am watching a YouTube music video on my TV with the sound playing out of the arch and play ones, can I also play the sound out of the move?  

I am using TV Autoplay (Line in) from my laptop to my Sonos Ray. This works great for PC music, video calls, etc.. When I connect to the same Ray over Airplay, this also works great. The problem is that when I go back to my laptop, nothing plays on the Ray until I open the Sonos App and retoggle TV Autoplay off and back on. Then audio from my laptop works again. However, I don’t want to have to access the Sonos app to toggle autoplay everytime I use Airplay. I might as well avoid Airplay.  How do I get Autoplay to work after having used Airplay?

Is it just me or has the Sonos Move really improved the sound quality of the system? 

How do I find a VALID MAC number for my Sonos Roam. The number on the end of the unit reads 1C:5373A-RM027.  My router software says this is an invalid MAC. I tried removing one or both special characters ( : and/or - ) with no luck.

Good afternoon, can anyone tell me why when I go to order from SONOs website. when I get to country to ship to… in drop down does not have USA?