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Hi!

I’ve had the combination of Ubiquiti and Sonos for several years. Since 2018.

It’s been working very well. Until the ‘new app’ beginning of the year.

 

Lets start with the Ubiquiti Setup:

  • UDM Router with Wifi Enabled
  • 16 port POE switch
  • 2 AP’s directly on the POE switch

 

And the Sonos Setup:

  • 2x Play 3
  • 1x Beam
  • 1x Roam
  • 1x One

What is currently happening; the app is very slow to connect to the devices. However, at the same time both Home Assistant and direct playback from Spotify work instantly. 

And even if the Sonos app is working; it seems to be forgetting that it’s playing something. Which at that point results in not being able to control anything.Stopping playback, skipping song, changing volume is impossible at those times.

 

I did change a lot of the Ubiquti settings (which never were an issue!), like snooping, Spanning tree etc. But that doesn’t solve it. Spent in total a whole working day calling Sonos, but we’re not getting anywhere.

 

Has anyone got any clue what i can try out to improve things? I’m really at my whit’s end.

Too late for me to go looking for you but there are a couple very good Ubiquity posts that go over Sonos compatible settings. Hopefully not a lot has changed with the latest App and firmware updates.

Hi!

I’ve had the combination of Ubiquiti and Sonos for several years. Since 2018.

It’s been working very well. Until the ‘new app’ beginning of the year.

 

Lets start with the Ubiquiti Setup:

  • UDM Router with Wifi Enabled
  • 16 port POE switch
  • 2 AP’s directly on the POE switch

 

And the Sonos Setup:

  • 2x Play 3
  • 1x Beam
  • 1x Roam
  • 1x One

What is currently happening; the app is very slow to connect to the devices. However, at the same time both Home Assistant and direct playback from Spotify work instantly. 

And even if the Sonos app is working; it seems to be forgetting that it’s playing something. Which at that point results in not being able to control anything.Stopping playback, skipping song, changing volume is impossible at those times.

 

I did change a lot of the Ubiquti settings (which never were an issue!), like snooping, Spanning tree etc. But that doesn’t solve it. Spent in total a whole working day calling Sonos, but we’re not getting anywhere.

 

Has anyone got any clue what i can try out to improve things? I’m really at my whit’s end.

I have had Sonos on my Unifi network without issues for years. The update just caused minor inconveniences for me, and is pretty snappy with all functions. I use the app for streaming services as well as to access my local library.

But I have half of my speakers hardwired to my network, which IMHO, makes a difference. 

How big is your home? Three access points seems like a lot for a standard size home. I have one U6 Pro in my home that covers the ground floor and finished basement, and an InWall in mt garage that covers my back yard and powers a camera.

If all your speakers are wireless, there may be some wifi interference that is noticeable now with the new app. You can look at your environment from the Unifi web page in the radio section. There is also a scan tool that can show you the best channels to use for your APs.

If you have all your speakers hardwired, make sure you have all the STP, switch Priority, mDNS etc configured properly.

https://github.com/IngmarStein/unifi-sonos-doc

https://github.com/IngmarStein/unifi-sonos-doc

Strangely enough this seems to revert back to RSTP?

 

All other settings I already had correctly.

 

After some further experimenting it seems the older play3s I have, have more issues than my newer devices.

 

But in any way very strange that the response through home assistant and Spotify directly is always direct.

​@Pools-3015 my home is 250m2 with three floors. All out of thick reinforced concrete. Started with two aps, but that caused issues.

 

And also; like I mentioned; HA and Spotify work flawlessly. Sounds to me like it's not a network issue but an app issue?

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