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Ryan S
Ryan SAnswer
Retired Sonos Staff
May 8, 2018
Hi everyone, thanks for sharing your feedback and voice. The official answer on this topic is in the thread, but it's a bit buried at this point.

To be clear, the Sonos One can be used with all Sonos players. It can control what's playing on itself and other rooms with voice, where available. However, Sonos One will only pair with another Sonos One if you are looking to set it up as a stereo pair or as part of a surround setup, it can't bond with a Play:1.

While the Play:1 and Sonos One share a similar appearance and sound, the two are aesthetically and acoustically two different speakers. Stereo pairing the two is not possible through the Sonos app.

This comes down to the hardware in the players themselves. You're going to start seeing more differences between the Play:1 and the Sonos One when it comes to features in the future, as new things are added to the system that might not be compatible with older hardware. We strive to keep products working with core functionality for as long as possible. As we add new features, older products may have more limitations.

You might have heard recently that we're bringing Airplay 2 to Sonos on a selection of players. The Sonos One will be available as an Airplay 2 target, but the Play:1 will not be. The first Sonos players ever, the ZP100, is still out there rocking today, so don't worry about the life of your Play:1s. That one won't be an Airplay 2 target either, but you'd be able to group a Sonos One with a ZP100 and play Airplay 2 to both, just like with a Play:1. The group is different from stereo bonding.

There are some community suggestions for ways to bond a Play:1 with a Sonos One, mentioned in this thread, but they aren't officially recommended. They may work for what you're looking for, but the setup could potentially be unstable.

Thanks again everyone for sharing, and we'll make sure the team knows this is still something you'd like to see happen, but there aren't any plans to share on bonding a Play:1 and Sonos One as a pair.
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177 replies

Lyricist I
October 27, 2017
Add me to the list who was going to buy a Sonos One but now find I can't pair it with my Play 1. Glad I checked this forum. Even though they may now be thinking about it, you would have thought some wise nut would have kicked someone from day one and mentioned how many more sales they would have got initially. For now, it's a 'no' from me.
Lyricist I
October 27, 2017
Sounds like we all need to make a little noise to make this happen. I'd have been in for 1 or 2 Sonos Ones if I could pair them with my existing Play: 1's!
Lyricist I
October 27, 2017
I was also hoping to split up my pair of Play 1's to mix and match with Play One's so that I could have alexa's capabilities strategically placed in my home, and now that I have them, realize that I can't pair them. This seems short-sighted, and the multiple replies within this thread should show Sonos this. Any update Sonos?
MikeV
October 28, 2017
Any update Sonos?
A couple of days ago, their CEO tweeted that they are considering allowing the Play:1 and Sonos One to be paired together. No guarantee that it will happen, but our voices have been heard at the highest levels of the company.
The S in IOT stands for Security.
Lyricist I
October 28, 2017
I add myself to request for ability to add a sonos one with a play one in a stereo Pair.
Lyricist I
October 28, 2017
I completely agree. I own a couple play 1's and would love to incorporate Google Assistant to my existing system. Makes me consider Google's home max speaker coming out soon.
jgatie
October 28, 2017
Why would one consider a Google speaker that can't be paired with anything over a Sonos speaker that actually can be paired with itself, just not with other models? That's an "or the bunny gets it" threat which is not too well thought out.
Lyricist I
October 28, 2017
Placed a Feedback submission with Amazon. Recieved the following;

Hello,

Thanks for being a Prime member, Alfred.

I'm sorry to hear that flash briefing isn't working on your Alexa while using the Sonos.

Currently, you are unable to use the flash briefing on Alexa through Sonos.

I'd like to inform you that to use the flash briefing by Sonos will be available soon. But we don't have the exact releasing date.

To help you with this, I've personally forwarded your query that flash briefing isn't working on Alexa through Sonos to Alexa development team. They shall surely look into this matter and shall come up with the possible options available. As you might have noticed, we are carefully reviewing potential features to add to the Alexa.

Your feedback and suggestions are very important for us to make sure we improve the product where it lacks or to be rectified so that it gives better performance to our Alexa customers and you may make the best use of it to enjoy it to the utmost.

Please be assured that, there's nothing to worry, we are here to take care of issues you encounter and we always endeavor to provide the best service to our valued customers and aim to ensure that the issue is resolved.

I appreciate you for taking time and writing to us with your concern, customers like you help us improve and build a better service.

Should you require any additional information or assistance, please do not hesitate to contact us. We'll be happy to help you!

I hope that you will honor us with another opportunity to prove the quality of our service to you in the future. We look forward to seeing you again.​​​

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Best regards,
Dhineshkumar
Amazon.com
Trending Lyricist I
October 30, 2017
Please add me to the list of people who was about to order a sonos one to pair with my sonos play1 and now isn't sure how to proceed.

I'm new to sonos, I bought my first play1 three weeks ago to try it out, I was happy with the sound quality and decided to get a second play 1. In the meantime, I got the notification from the sonos app that the sonos one was out, so got into the idea of having a smart speaker at home. Not being able to pair in stereo with an almost identical speaker I purchased less than a month ago is frustrating.

If there is some fundamental technical reason why the two cannot be paired, please share that information with the community. I'm an engineer and should be capable of understanding any technical jargon you throw at me.

If they are not compatible, fair enough, I'll accept that and bite the bullet. I can move my single play 1 to the bathroom where a stereo setup would be an overkill, and populate the house with sonos ones and maybe a 5.1 setup as my budget will allow.

If it comes down to minor differences in the sound from the two speakers, that would render the stereo option slightly inferior with a mismatched pair, well then, I agree with those who propose adding a disclaimer in the app and letting the user be the judge of what works for them.

If you are just trying to sell more speakers, I think you are actually going to sell allot less.

I will personally wait to see what the final word is on this, and make do with my single speaker in the meantime. If there is no change I will have to decide if I want to snap up a few second hand Play 1s from those who choose to upgrade, or invest in the newer speakers.

I hope this post is seen as helpful feedback from a customer who could potentially invest in allot of sonos equipment over the years, and not just somebody whining because he can't have what he wants.
melvimbe
October 30, 2017

I will personally wait to see what the final word is on this, and make do with my single speaker in the meantime. If there is no change I will have to decide if I want to snap up a few second hand Play 1s from those who choose to upgrade, or invest in the newer speakers.


Did I miss something? Sonos is going to announce a final word on this functionality? I highly doubt that. That said though, I would think that if they are going to make a change, they would announce it before the retail season moves into full swing. If they opt not to do it at this time, I doubt we'll here a thing.
Danny