Speakers

Anyone else purchased a gen 2 play 5 and been shocked at the poor sound? I have had it a few weeks and can't believe all the rubbish spouted in the press. Despite being used in a few locations and having true play set up its terrible. Closed in mid range, splashy treble and flat sounding. Does Sonos only offer 100 day returns if bought from them? Anyone want to buy it?

Just finished a Sonos chat session_USA. The agent stated the release date for the Sonos Amp as December 1st. I hope that’s right.

Sounds silly but how do you turn your system off when not in use , just purchased 5.1 sub,play 1,play base

Smaller stereo box, Hi folks at Sonos, love your products but I find the Sonos Play 1 is too big for the shower/bathroom ensuite - It would be great to have a "Sonos Micro" that's optimised for a bathroom so I can enjoy great quality music during my morning shower. Small, Water resistant, Stereo & easily wall mounted or with a wall sucker would be great

I have two (2) Play:1 speakers eetup in a stereo pair in my living room. I am considering buying another pair to use outside under the roof of our overhang and/or cabana (where we will have a TV). Both overhang and cabana are under construction. I thought of adding electrical outlet in different locations to support the Play:1 speakers... so will do this. But there are some other thoughts... 1. Long power cable comes with the Play:1 speakers... would be great if shorter version included with each Play:1 to support close proximity receptacle. That way, don't have lengthy power cord wrapped/looped around (subject to EM noise/interference, impacting sound experience) and it is easier/cleaner to install. Another thought... 2. Instead of power outlet, I could install CAT5/6 Ethernet cable (within or on it own) to support BOTH a wired LAN connecton (perhaps a Wifi extended or local access point/switch... which I happen to have) AND PoE

Hello, just a question ... does anyone uses macronos on his android device ? It seems that this little app can easily do what sonos doesn't want to implement i.e. stream to sonos directly the music you play on your phone (spotify, youtube, ...). Another question does anybody tried to install macronos on a mac with a virtual box or other solution. Thank you and sorry for my English

Hello I’m wondering if Wi-Fi Direct is something you are working on to implement. It would be great to be able to bring my Sonos One with me without bothering with a router. Is it only a software development for you to implement? You would also be competing with other bluetooth speakers and perhaps sell more units, plus another incentive not to buy a HomePod. Cheers, Johan!

Recently my office was broken into and I had (2) Play 1 speakers stolen. Both were fairly new and I have the receipt showing the Serial Number of both speakers. A police report was filed. I am wondering if Sonos can track the speakers to a new registered user as the speakers are registered on the app in order to use them. Any info would be appreciated. I would love to have the police follow up on this with the assistance of Sonos. Thanks in advance for the assistance.

When friends comment on them and ask what do I think, and would I recomend them I invariably answer. The problem is with Sonos attitude to customers, You cannot add new speakers without being a registered user, the apps insist on an update usually at an inconvenient time, Sonos no longer allow those of us using PC's to have the same options as smartphones and recently I have started receiving emails via the smartphone app advertising products ( yes I know they can be switched off) but I did not buy the system for it to be used to pester me. And finally you may have to install cables to many of your speakers as the wireless system (in my case at least) was not stable. It is a pity as the sound is great

Just found out, that since replacing my wireless modem, I can no longer use my HP Notebook to operate the Sonos Controller!!! To use my notebook, I need to take my playbar down and hardwire it to my new modem and reprogram it. Sounds easy!! Modem in the basement, playbar under my TV in great room. This is just another example of the dumb decisions made by management. Was going to buy 3 play ones. Decided not to waste time and money!! Have had other problems with Sonos but they would take up a book to describe. My suggestion is to look elsewhere for speakers. As a side note, retired after 36 years in music radio,I tell everyone I know not to buy Sonos products..

Where can the Sonos One Hay be bought? It seems not to be part of the online offering at sonos.com...

Hi There, I have read the other topics but thought I would make my own as I am experiencing the same problems. My Sonos keeps dropping out. At this stage I only have 1 room with a Playbar + Sub called Lounge. I have changed my routers channel to the least clogged channel but still keep getting the dropouts. I have a standard setup and no boost. My Playbar is a WiFi connection and not wired. Would a Sonos Boost help? I have sent diagnostics, the confirmation number is 1473402848. Love my Sonos just wished it would stop dropping out. Thanks for your time.

Is there a recommendation of where to find longer power cables?

Please change code for playback default so that rear channel L/R speakers play music when not playing back TV surround sound. It stinks that they just sit there doing nothing when listening to music instead of TV.

Be warned about all this talk of old speaker compatibility. It is very misleading. I was advised prior to Airplay 2 release about the functionality we were likely to get. It is very limited. Based on that advise I now have mixture of compatible (SONOS ONEs) and in compatible SONOS speakers (PLAY 3, PLAY:1s, PLAYBAR). Firstly if you have ONEs set as surrounds to a PLAYBAR they will not be compatible with Airplay2 as it is a closed group and the ONEs cannot be seen, this is because the PLAYBAR is the lead speaker in that set (not compatible). This negates Airplay 2 completely. (this is what I did in an attempt to provide access to my older speakers throughout the house). The only way I can bring that theatre set into play is by having an additional play ONE (thats 3 now) to drive the airplay2 commands. Also, 'accessing' older speakers by simply having a single SONOS ONE limits your entire network of speakers as it must be part of the group. For instance if room A has a compatible SONOS O

While watching TV, Sonos playbar stopped working suddenly. It is not playing music from TV or appearing on the Sonos app. When I open up songs app it gives me a message that 'It looks like one of your speakers could be unplugged. Go to Room settings to see which one is missing' I have checked the playbar and it is connected to power. Any ideas? thanks

Hi all, first post in the community ? So, I own a pair of Play:5 speakers set up in stereo in my living room, the plan is to eventually add a Sub and a Beam to the room. Ideally I'd like to hear music through the 5s and Sub. Then when watching tv or movies, listen through Beam and Sub. I realise I'll have to keep bonding the Sub to the 5s and Beam everytime I switch, however, will I also need to keep re tuning Trueplay each time I do this? If so, this is a bit of a pain, made even more so by the fact I only own an Android device and had to borrow a friend's Iphone to tune all the speakers I already own. That would probably be enough to put me off if that's the case. Any advice welcome.

Hello, I am never been able to pay music simultaneously on more than two speakers at the same time. I can play two difference sources on groups of 2 speakers just fine. Now i just bought a connect and when using line in music will start and stop randomly when playing on one speaker. Any advice?

Hi, this might be a little OCD so bear with me. I’ve just fully removes the power cord from my Play One to move the speaker. Getting the plug out of the bottom of the speaker was a challenge. I had to rock the cord from side to side to get it out, what are the chances this could damage the two prongs in the bottom of the speaker?

There is no change in volume with night mode. Is there something I need to do to see if it’s working or not? I have toggled between normal and night mode with no audible difference.

Is Play1 using the older Sonosnet version or the newer 2.0 version? What is the difference between the two generations in terms of reach and/or other issues? Does the One have greater reach than Play1? I am having some signal drop issues in a somewhat large home (120 sqm apartment in an L shape, with concrete walls) with a mixed setup of Play1s and Ones (10 units in all). Considering buying a pair of Boosts (I have one installed already) or, alternatively, exchanging some of the older Play1s with the newer One model. What would ensure the best signal coverage?

I have multiple Sonos speakers. I have also a new Benz 4K ish..projector. I also have a WiFi enabled Blu-ray player that I use to feed this projector with both Blu-ray and Netflix. I can’t figure out how to connect them to Sonos. Am planning to get a Beam,will an optical cable from the Blu-ray player to the beam do the trick? Is there any other way?

This question is to sonos mainly but just wondered if anyone else new the answer. Yesterday I was just having a look on the sonos website as we were thinking of buying the sonos one as a present for someone for Christmas & I just happened to notice that the play 3s that I purchased a couple of years ago have been marked up as discontinued & also was therefore wondering if there is a replacement & if so what it is as when I purchased them was under the impression that the play 1 was basic although very good quality speaker the plays 3 was a better quality speaker with a better sounding bass as it contains the 3 speakers rather than the one speaker in the play 1 & then there was the play5 which obviously was for a big room as it had the 5 speakers in it. I’m just not sure whether it’s been replaced or whether there’s something in the pipeline for the future.

Moderator note:  This article was updated in December 2024. Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use your new Sonos system. We added additional information about the new Sonos app in our Info Hub section 2. Set up your Sonos system.Setup is easy, just follow

Hello - I have two Play 5-Gen2s, Sub, and Connect (powering outdoors speakers) all connected over wifi. One of the Play 5s lost connection and would not connect (I tried several things over the course of half a day). I figured that maybe there was something wrong with my wifi (although this set up had been working for the last 6 months or so). So I bought a boost and added that to the system. Was still unable to connect the errant Play 5 and tried to reset multiple times etc. Finally on one such attempt (pressing the connect button on the Play 5) there was a low hissing sound and the unit just died. I replaced the power cord but to no avail. I have liked the system so far and built around it but don't want to plonk down a lot of $ to replace the dead unit. I realize its out of warranty but any support available from Sonos towards a replacement given the high cost of the system? thanks!