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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 3,383 Topics
  • 30,940 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Moderator note:  This article was updated in December 2024. Setting up Sonos for the first time? Here are some tips to get you started. 1. D...
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Keith N
Keith N
started this topic

Grouping & Sonos: Best Practices

Moderator note:  This article was updated in December 2024. Hello everyone!We’ve seen some questions and discussion about room grouping come...
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3383 Topics
Z
ZeppelinpilotContributor I
asked in Speakers
Playbar Mount to WALL or to TV?

Is there a functional difference between mounting the playbar to the wall vs. mounting it to the bottom of the TV? I am about to wall mount my TV for the first time and I will be on a full articulating mount. My intention to mount the playbar to the TV, so when I move the TV, the play bar comes with it. But will this have a negative effect on the sound? Should I try to mount it on the wall instead? Thanks

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Airgetlam
6 years ago
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DH44141Contributor I
posted in Speakers
WiFi vs. BOOST vs. Ethernet

What is the difference in how my SONOS devices connect (or how they can connect when I add devices)? I have a Playbar in my main room, a Play:One in my office, Beam in the Master, and a Connect:Amp in the basement for my kitchen ceiling speakers... All are connected via Ethernet to my network because I was always concerned about wifi traffic. I happened to see the Boost device, which seems to make its own wireless network for only Sonos devices, which sounded good... Then, I read somewhere that the devices themselves can go into BOOST mode, which means they would create their own separate wifi network (?) if at least one was wired... So you don't need to buy the extra device. Then I read somewhere that ethernet-connected and BOOST-connected devices can't group/talk to each other. The reason I ask for clarification is that there does not seem to be anything posted that really explains all of these methods of connectivity in detail all together. I am trying to piece it toge

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ratty
6 years ago
I
iseeninjasContributor I
asked in Speakers
Sonos Beam in HK

When will the Sonos Beam be available in Hong Kong? Which retailers will carry them?

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M
6 years ago
M
MalidiktaContributor I
asked in Speakers
Does the Sonos one have the same moisture resistance as the play 1?

I currently have a play 1 in the far corner of my bathroom and it fills the room great. Its moisture resistance also means I've had zero humidity issues. The only drawback is you obviously can't start hitting the buttons or your phone when showering or anything. This meant i was excited to hear the Sonos one had alexa inbuilt, as voice control music is perfect for the bathroom. Unfortunately i can't find anything that says the Sonos one does/doesn't provide the same moisture resistance the play 1 does. Does anybody know? The microphone holes do also cause some concern as I'd understand if they scuppered my plans, but here's hoping.

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jgatie
6 years ago
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vigge50Contributor I
asked in Speakers
How humidity resistant is play 1?

Hello We have two play 5 first generation wish we thinks is great but now we are thinking about get speakers for or terrass. The thing I was wondering about is how humidity resistant the play 1 is for outdoor, can I leave it out under the summer as long as it's under roof or do I need take them in every night? On the website it stands that it can be use in bathroom so it shouldn't be any problem but I just want to be sure. For the new generation play 5 it also says that it's humidity resistant but not whether resistance, is it enough to have it under roof under the summer? I live in Sweden so it don't use to get hotter then 30 degrees Celsius but sometimes we have morning dew.

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E
6 years ago
E
EvganContributor I
posted in Speakers
Watch App

See this has been asked before, it would be really useful for a watch app with just the basics of functionality, grouping, volume control and maybe skip to next song. Would find this very useful, don't need all the bells and whistles, just the key ones to manage music around the house.

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Chris
6 years ago
Ou812
Ou812
asked in Speakers
Humidity resistant

Sonos to the best of my knowledge, advertises that the play 1 & play 5 (2nd gen) are humidity resistant. They also warn that the products mentioned, are not water proof. My question is how humidity resistant are they. My son has a play1 in his bathroom and like some, young men, he can easily shower for close to an hour, if not more. So how much humidity can it actually resist. I wish I could get a look inside a Sonos speaker to see how it is constructed to resist humidity.

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paryloc
6 years ago
A
andrewdrowleyContributor I
posted in Speakers
High humidity

Suitability for areas of high humidity

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paryloc
6 years ago
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Boh001Contributor I
asked in Speakers
How to re-register some of my speakers to a different person / account ?

Under my Sonos account I've speakers at my home and weekend house. Now the weekend house has been sold and the speakers with it. How can I de-register these speakers from my account so the new owner can register these under his own account? I've tried to search the support pages/community and have not been able to find the answer.

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jgatie
6 years ago
S
stueyt83Contributor I
asked in Speakers
Stand For Sonos One

hi all i have already got a play 1 sitting on a flexson stand and my partner is buying me a sonos one for christmas will the stand fit the sonos one as when we went into john lewis to inquire there was a sonos rep in there and he advised yes it would fit just the same thanks stuart

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AjTrek1
6 years ago
G
gazza1977Prominent Collaborator I
posted in Speakers
Rude Sonos customer service

Called customer service 10 mins ago got connected to a guy in Edinburgh. Who asked for my name and case number which I gave him then after a few mins of him tapping the computer keys I said “hello” he said “yes still here wait abot it is busy” I stated I would like to speak to Daniel D. who is a Sonos escalation engineer to which he said “wait a bit” at which point I said please transfer me to your team leader/manger to which he said “no” I then asked for his team leader/mangers name to which he said “no” then proceeded to say I was shouting and he hung up. After writing this I am going to get all Sonos boxes out of the attic pack the stuff up and send it back to Sonos I have not spent over 4K to have issues with lag and be spoken to like that by customer service. I am truly appalled by this experience

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Edward R
6 years ago
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SamBradsContributor I
posted in Speakers
Podcasts Stops on iPhone

I know this has been written about many times but I can’t seem to find a solution and it’s starting to really bug me. Every time I listen to a podcast on my iPhone through Sonos, it stops or skips every five minutes. Can Simone at Sonos please help me it with this problem? Thanks

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C
6 years ago
M
markwills
posted in Speakers
Play 5 vs play 1

I had a play 1 in my fairly large kitchen, and I thought I’d replace it with a play 5. The 5 arrived yesterday, and if I’m really honest, I’m not hearing much of a difference between the two speakers. I’ve done a side by side comparison with classical, rock, pop & jazz and there’s no noticeable improvement when listening on the 5 vs a 1. Even when I listen to bass-heavy music the play 1 sounds just as good as the 5. It’s not that the 5 sounds bad, it’s just the play 1 sounds just as good to me. I have a 5.0 setup in the living room (Playbar and 2x play 1s) and that does sound better, probably due to the stereo separation of the play 1s at the rear. I think I might return the play 5 (£500) and get another play 1 (£150) to create a stereo pair in the kitchen. I was surprised to discover this. I’m no audio expert but I do listen to a lot of music. Has anyone else come to the same conclusion?

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X
6 years ago
N
ninjaguyAvid Contributor III
asked in Speakers
Using Sonos One as computer speakers

How do I use the Sonos One speakers to play audio from my PC or Macbook when I watch something on Youtube or play a game?

60023
cd6445
6 years ago
Havoc
HavocContributor II
posted in Speakers
Surround Sound problem..maybe?

Hi guys. I just purchased two Play 1's to go with my Beam. The Beam is connected to a 2016 Samsung vis HDMI Arc. I'm not sure if Im getting surround sound. While watching "normal" tv on occasions/intermittently the rears don't come on. Plus I was expecting a huge difference with the new set up. Here is my current setting on the TV HDMI Audio Format = Bitstream Audio Format= PCM (The other option is DTS Neo 2.5. Dolby Digital is greyed out) Checked on the Sonos Controller and the Beam's Audio in is Stereo, but The Play 1's doesn't indicate any Audio in (Should it?) Do I need to change the settings on my Samsung? Your help will be muchly appreciated. Cheers

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Havoc
6 years ago
O
OdellContributor I
posted in Speakers
Left play 3 outside in thunderstorm

So when I walked outside after two days of torrential down pours. We live in Pennsylvania and we were hit with the residual effects of hurricane Florence . I walked outside and saw my play three was left outside during all this rain . It was even plugged in. Well maybe the The play 3 is an outdoor speaker because I plugged it in and it worked and it sounds as good ever! Phew . maybe I got lucky Ir perhaps this is the first time they ever tested one of the speakers outside in the rain

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Keith N
6 years ago
J
Josh123Contributor I
posted in Speakers
Play 5 Orientation-Tweeters Disabled

Everywhere I read, it says that when placed in horizontal orientation, the inside tweeters are disabled to maintain stereo separation. My two stereo paired play 5s disable the outside and keep playing from the middle and inside. This seems backwards to me. I have them located in two alcoves on either side of my fireplace, so they are firing into the side of my fireplace. I would like the outside active, like I've read about, as they would have a better chance of bouncing off the room's walls and help fill the space. I love them and how they sound, but this contradiction from what I've read and what I am experiencing is confusing. I tried unpairing and re-pairing and I get the same thing. Any insight would be appreciated.

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P
6 years ago
Tom526
Tom526Prominent Collaborator I
posted in Speakers
Sonos One vs Play:1 vs Play:3, IMO

My mother ordered 4 Sonos One's, and since I own a couple Play:1s and a Play:3, I thought I'd do a simple side by side comparison of the 3. Simple setup, all 3 of them side by side, and ran Trueplay on all 3. Played a variety of songs from orchestra to rock. I'm no audio expert, but here's a couple things I noticed about the sound quality. This may not be a surprise to a lot of people! :) 1. Play:3 obviously had more bass due to the extra driver. 2. Play:1 has more bass than the Sonos One 3. Sonos One sounds clearer/sharper than the Play:1 and Play:3 4. Play:1 and Play:3 sound clarity were very close, Play:1 maybe slightly better in some cases. This is a side by side comparison and I probably wouldn't have known the difference otherwise (besides the bass in the Play:3.) Overall, they all sound great to me!!

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AjTrek1
6 years ago
R
ROBBSKIEnthusiast II
posted in Speakers
Play 3 Discontinued?

Just went to Best Buy today, and the Play 3 has been REMOVED from the new Sonos display--just a Play 1, Play 5, and the new ONE. The guy told me it's still for sale, but it's being discontinued. Anybody else heard this? Is it going to be replaced with another Play 3 type "middle of the road" speaker, I wonder?

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Airgetlam
6 years ago
E
EugeneWayneContributor I
posted in Speakers
Use connect with active speakers

I have a sonos setup consisting of playbar, sub, and play5's version 2. I also have a set of meridian dsp8000 active speakers that I would like to integrate into the sonos system. Can this be done by using the connect and running it directly into the dsp8000 speakers?

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E
6 years ago
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ZamaXTrending Lyricist I
posted in Speakers
New Play: 3 gen 2 incoming?

So i've just noticed something on sonos own shop. The fact that i cannot find Play:3 anywhere means they've removed the product from sale and would mean an updated version is coming i believe. Are we getting a Play:3 Gen 2 before christmas? Discuss.

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S
6 years ago
D
DivineVisitorContributor I
asked in Speakers
Sonos ONE wall mount

Hey there, Looking for a bit of info regarding the new Sonos ONE with Alexa. I currently have my Sonos PLAY 1's mounted on brackets in the corners of my living room for surround sound. Will the Sonos ONE be able to mount on the same wall bracket or will there be a different way to mount it? Thanks for any replies. Cheers, Alan

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D
6 years ago
S
sonos123lineinListener
posted in Speakers
'Line in source level' help

Hi, I was just wondering if it would be safe to set the 'Line In source level' to 10 with an iPhone connected and turning it up to fairly high volumes. Would this damage the speaker? The speaker I would be using is a Sonos Play 5 1st gen. Thanks

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Edward R
6 years ago
D
David BeaverContributor I
posted in Speakers
Smaller Sub

Anyone else thinking up of a bunch of uses of a smaller, less-expensive Sub? Especially zones with in-ceiling speakers or a modest Playbar setup. Nothing drastically different on overall design, just smaller and costing $500...

98115
Stanley_4
6 years ago
F
franzschoenbornContributor I
posted in Speakers
Sonos one not pairing

It all started with my sonos one not playing anymore... after multiple times trying to fix decided do disable the skill... worked for that one. However other speakers stopped working. I have 2 sonos1 speakers that were perfectly paired. One of them simply stopped. Tried even factory reset with the two sonos 1 players but pairing sinply doesn't work. Have now only one of them playing... please advise what else has to be done...

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AjTrek1
6 years ago
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