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Ra2D2
Contributor I
December 22, 2018

Music keeps pausing or skipping

Every time we play music from our phones it either pauses half way through or it will skip tracks. Apparently this Hs been going on for a while according to other comments I’ve read. Seriously, there’s no loyalty to customers anymore.
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      4 replies

      Smilja
      Smilja
      December 22, 2018
      You could have put a comment in an already existing thread on the topic.
      »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
      Josh D
      Josh D
      Virtuoso
      December 23, 2018
      Hi,

      Do you use SONOS with a speaker wired into your router or just through wifi? And has this started recently on a system that has worked ok previously or is your system new?
      - SONOS user since 4th September 2010 - Report innapropriate posts using the flag in the bottom right of the post
      Josh D
      Josh D
      Virtuoso
      December 23, 2018
      I should also add that I've seen some posts indicating that SONOS are investigating an issue with playing songs from local network iOS devices, if this is relevant to your problem.
      - SONOS user since 4th September 2010 - Report innapropriate posts using the flag in the bottom right of the post
      chicks
      chicks
      December 24, 2018
      Every time we play music from our phones it either pauses half way through or it will skip tracks. Apparently this Hs been going on for a while according to other comments I’ve read. Seriously, there’s no loyalty to customers anymore.

      I’m going to assume you are using iPhones. This is a known issue. I have zero doubt that Apple is the source of this issue, but Sonos, of course, can’t point fingers.

      Look at the last two releases of iOS for clues that Apple is badly screwing up. Phones around the world are unable to connect to cellular data after these updates, which appear to be pushed out quickly due to a massive lawsuit against Apple for having stolen technology from Qualcomm. They’re scrambling as country after country threatens to ban iPhone sales.
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