Sonos only works when attached via ethernet cable to router
My Sonos only works when it is connected to the router with the ethernet cable. When I disconnect it and move to a different room and I try a wireless connection, I get a message that the Sonos system cannot be found. Any suggestions?
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Additional information: I use the Desktop Controller on my PC.
Are we talking here of only one Sonos ONE? You need an Android device with v5.0 or a iOS device running v10 to connect the Sonos to your WiFi, and also an ethernet cable.
https://support.sonos.com/s/article/1061?language=en
https://support.sonos.com/s/article/1061?language=en
Presumably it's the only unit, i.e. you don't have a second unit that's wired all the time. Have you actually entered your WiFi details at Settings/Advanced Settings/Wireless Setup? Does your router meet the criteria for "wireless" (WiFi) mode operation?
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