Speakers

Hi all    Just wondering if anyone  can give me  a heads up on this    .    i have a play 5 (gen 1 )  and was looking to buy a move  and  was just wondering if i could pair it up  with the play 5 while it was in the house ..   

I have been using 2 Play 5’s (gen 1) as a stereo pair for a couple of years without problem. The other day, one speaker seemed to ‘disappear’ from the system. I have tried a set-up, both through the app and via an ethernet cable and router, but with no joy. One speaker still works fine, but the one that ‘disappeared’ doesn’t. On the top, the button that looks like a speaker with a forward slash through it is constantly flashing….Help please|    

Is there any advantage to using 2 Sonos Ones instead of 2 Sonos One SLs to pair with a Sonos Beam? I realize the Sonos One has Alexa voice support, but I also read where that is automatically disabled when the Sonos One is paired with the Sonos Beam. Other than perhaps using the Sonos One is another room someday, is there really any advantage vs. the Sonos One SL in my current setup?

I was going to do an upgrade of the Legacy Amp that Sonos contacted me about several months ago.   However, now when I look at the amp under my account it is suddenly listed as MODERN and not eligible for the upgrade.   Anyone know what is going on?  There are other Sonos customers complaining of the same issue on Facebook.

The number of related posts indicate that power unit failure is a common fault on Sonos products and that the only solution is to replace the component at a cost of 70% of the original price. I expect products that cost between $700 and $999 should last more than 3 years. In the last 2-3 years I have had this happen on a Play 3 and now a Sub. I see that others have fixed the problem themselves by changing a capacitor or reattaching loose wires, none of which would cost anywhere near the replacement fee, if an authorised repairer was available. Coincidentally I have not have any other problems, and for this reason have become suspicious that the frequency of power unit failures across these products could be an inbuilt defect designed to cause regular replacements to occur. Right or wrong I cannot justify the cost of repetitive expensive replacements for the sake of what may be the result of a loose wire or an inferior capacitor that could otherwise be fixed for less. Combined with the

I’ve managed to tear the cloth on my soundbar (see pic) https://pin.it/3Z9YBJy Can this be repaired/replaced?  

So,      it appears that Sonos has now dropped the ‘bricking’ on people’s old Sonos products as part of the recycle initiative which is great news…https://www.theverge.com/2020/3/5/21166777/sonos-ending-recycle-mode-trade-up-program-sustainability   But not such  good news for customers who’s devices are now bricked. A massive PR disaster. And wish I’d not been so loyal to Sonos now. Had their products for 10 years but after this won’t be buying any more.  

So I laid my sub horizontally a while back. I laid it with the logo facing down (same as the picture in the quick start guide). Now, after reading the manual it says that the Sonos logo should be facing up. Does this really matter or is it purely cosmetic? I don’t want to damage internal components if the logo is truly supposed to be facing upward.    Thanks in advance.

Hi all,   just wanted to share what I learned from the support about Airplay 2 and Sonos groups. When trying to cast something to a Sonos One SL speaker using Airplay 2 (for instance from Apple Music) to a group defined in the Sonos app, Airplay 2 will not display the group, only individual speakers. Apparently this is working as designed which to me is a deficiency. Using the Sonos iOS app it is possible to cast to a group. It should be possible to do the same regardless of which app is being used. According to the support my request has been forwarded as a request for improvement. One can only hope this makes it into production in a not to far future.        

Has anyone found a solution to playing audio from a MacBook Pro to the Playbar?  I have not found much for 3.5mm to Optical Audio adapters or anything for usb-c. My particular MacBook is the 2019 16”.

Hey Does anyone have any experience with leaving their Move permanently outside, and charged?  I’d like to mount it to the back of my house.  The space isn’t huge so that’s why the Move is perfect compared to the Outdoor Speakers

Hi. I recently installed a Beam. It works (worked) fine. Last night my daughter got the Beam and my Bridge to group and I had sound from my speakers and the Beam. I turned it on tonight and initially had no sound from the Bridge/speakers. I grouped and got sound from them and lost Beam sound. Catastrophe ensued. I pressed lots of buttons here and there, reinstalled the Sonos app, unplugged and replugged in stuff.  Question is... Should I expect to be able to group the Beam and the old Bridge or was it a fluke that my daughter did it?  Many thanks for any insight.

Over the past few weeks my Sonos system has gone from a reliable and highly valued medium of listening to music to podcasts to now an unstable system that has a new issue everyday.  I’m not sure if this is due to a recent app update or update in the system itself but every day I am grappling with a new challenge.   The past 2 weeks, most days are filled with an unwelcome banner at the top saying cannot connect to Sonos- Fix It.  None of the troubleshooting steps offered work at all.  I have not changed a single thing in my enviornment (same router, same ISP, no manipulation or additional IP addresses on the network, no new speakers, etc.).  The only fix is to literally unplug every speaker and then go into settings and click add a device as if I just purchased another speaker.   The past 3 days, I’m now running into an issue where I cannot play a song from either Apple Music or Spotify, then out of nowehere, a song will start playing a few minutes later.  When I go into the sonos app t

With the release of 24bitrate streams becoming available on mass via Amazon music Ultra HD and Spotify and the rest to no doubt follow, is sonos planning to make versions of the speakers that actually support the streaming of high res audio? (Similar to Sony).   I think they will be shooting themselves in the foot a bit if they don’t. Along with the news of hardware being considered legacy, There is no way I will be replacing my speakers with more sonos if there is no support for UHD going forward for when my speakers inevitably be classified as “legacy” (probably about 3-4 years from now with the play one and five).   TL:DR - Is Sonos going to make speakers that support high resolution audio streams in the near future (next couple of years).   Thanks All

On my Mac, two Sonos speakers are listed as output options with AirPlay. That is a Sonos One and a Play:5 (first generation). I know that Sonos One also supports AirPlay 2, but I couldn’t find any information about AirPlay (NOT AirPlay 2) compatibility. Which Sonos devices support AirPlay? I would have expected that Play:3 and Play:1 to also support AirPlay if Play:5 (Gen 1) does.

Bought Sonos move yesterday - extremely disappointed it does not support Bluetooh calling - please bring the feature  I wouldnt have bought it if I knew this feature - as I need a speaker for music as well as my home office

Hello Everyone, I Got a Sonos playbar and one of its speaker stop working, anyone know where to buy a replacement speaker. Thanks in advance :)

Hi,   does anyone have a Sonos system with an eero router? I have a single eero router (not a mesh setup) and I’m experiencing a lot of issues with my Sonos system since I migrated my network to eero.    I followed all the elementary steps in the Sonos app to reconnect the missing speaker. But what happens is that I’ll be able to only see the one wired in and not the wireless. connections is intermittent and speakers that are reconnected would go missing again. Sonos support mentioned that the eero is broadcasting two IP addresses? I know it has a single SSID with two separate bands 2.4 and 5.    I know the forums are laced with issues with eero and Sonos but most of their setup is with the mesh system. Mine is not.    Hardwiring the Sonos system is not feasible at this time.    is this an issue with eero specifically? If so, I’ll return it.     

My Play:5 died 2.5 years in, due to a hardware failure as diagnosed by the Sonos team. I spent $500 on that speaker and the Sonos response was to offer me a "discounted" $350 replacement speaker ($850 for one speaker in 2.5 years). Instead of making it right and replacing the speaker, keeping me in the ecosystem, allowing me to continue to build my speaker set (I had full intentions of buying 3 additional speakers in the near future), and continuing to buy speakers as presents for family and friends, I now will spend a significant amount of effort relaying my story to my friends and family. Please believe me when I say that I will make sure that I discourage any contact of mine from buying into the Sonos ecosystem or purchasing a new product, and I hope this reaches anyone here as well. I can't begin to tell you how disappointed and frustrated I am with the non-resolution to this issue. I tried really hard to walk the reps through the reality of the situation and the company respons

6 days ago I recycled my Play 5 with Richer Sounds on the back of the Sonos "bricking" of legacy products and used the 30% discount for a new Play5 . I recycled my old Play 5 with the store and have now found out they will no longer be bricking said products but I have now recycled/lost my perfectly good speaker but they ate still offering the 30% discount. What are my rights here? Being a loyal customer I have now lost out!

I have multiple Sonos Play:1’s, I didn’t actually track which ones I bought when, but I  noticed recently that all of them except one. Most, when turned upside down have a copyright date on the white space that also has the MAC address and barcode. One of them however, doesn’t have this date and the writing on the bottom is a different size than the other ones. Is this one the newest of the bunch, or the oldest?  

my sonos move just has a flashing blue light. Nothing I do will shut it off or re set the speaker. It was working great. Now it is a brick...

Hello I would like to know whether it is possible to connect a Freebox mini 4K to one (or possibly two) Sonos One wireless? I would like the sound of my TV programs (that are managed by the Freebox player, which itself is connected to my TV with an HDMI cable) to be played by the Sonos One speakers. Can it be done? Does it require any specific additional device? Thanks a lot for your help. SonosNovice --------------------------- Bonjour, J’aimerais connecter ma Freebox mini 4K à une (voire potentiellement 2) enceintes Sonos One sans fil. J’aimerais en effet pouvoir regarder la télé tout en profitant du son directement sur les enceintes Sonos One, et si possible sans fil (simplement via le réseau WiFi). Ma télé est connectée au player Freebox par un câble HDMI, mais le son provient aussi de la télé. Est-il possible de le faire sortir par les enceintes à la place ? Est-ce que cela nécessite un appareil complémentaire ? Merci pour votre aide. SonosNovice

I have 2 Sonos speakers on my Google mesh network consisting of 2 routers. Due to the location of each speaker, each should connect to a separate router - bedroom - > secondary, hall - > primary. However, in reality, both speakers are connected to the primary router. Is this something to do with Sonos' 'internal' wifi? It doesn't affect the network, just curious why this is so. All other devices connect to the secondary router when in the same location as the bedroom speaker. 

I just linked Emby with Alexa.  Unfortunately Emby only knows the Sonos speakers by their IP addresses, not their names.  I can see the IP addresses assigned to Sonos devices in my router, but I’m unable to associate them with the room, e.g., sun room, living room, etc. How can I see the IP address of the Sonos speakers and associate them with the room?