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kelytn
Contributor I
February 17, 2020
Question

Subwoofer rattling sound

  • February 17, 2020
  • 3 replies
  • 1238 views

What more can I check to determine why my subwoofer makes a rattling sound with medium to strong bass notes in music or movies?  It is not something else rattling on a shelf, etc.

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    3 replies

    Stanley_4
    Stanley_4
    Grand Maestro
    February 18, 2020

    I’d call Sonos support when you can play the Sub for them to listen to. Contact page has numbers and hours for many countries, VERIFY your country to avoid a horrible phone bill.

    Look for the tiny (last time I looked) flag and switch it to match your flag if it doesn’t already.

    Anonymous
    February 18, 2020

    Hey @kelytn 

     

    Welcome to the Sonos Community.

     

    As Stanley_4 suggested, reach out to our phone support so we can provide live assistance to you directly. I also would recommend that you send us a diagnostic with the confirmation number included.

    JBGABS
    Lyricist I
    April 11, 2020

    My Sonos Sub also started this rattling sound today. I intend to Call after the bank holidays

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