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Sonos drop the 'bricking' of legacy products but still offer discount -

  • March 6, 2020
  • 3 replies
  • 452 views
U

So, 

    it appears that Sonos has now dropped the ‘bricking’ on people’s old Sonos products as part of the recycle initiative which is great news…

https://www.theverge.com/2020/3/5/21166777/sonos-ending-recycle-mode-trade-up-program-sustainability

 

But not such  good news for customers who’s devices are now bricked. A massive PR disaster. And wish I’d not been so loyal to Sonos now. Had their products for 10 years but after this won’t be buying any more.

 

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    3 replies

    K
    • Kumar
    • March 6, 2020

    If the device is still with you, I suggest asking Sonos to undo what they have done to it.

    U
    • unclebobuk
    • Author
    • Contributor I
    • March 6, 2020

    Advice is to speak to 

     

    https://support.sonos.com/s/sales-help

     

    to see what they can offer.

     

     

    R
    • RobOfTheNorth
    • Contributor I
    • March 30, 2020

    I contacted Sonos about this and they said the process is irreversible. NOT HAPPY.

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