Speakers

Having had my Roam since the release date and no issues, I now find that it will not seem to connect to wifi. It does not show up on my Sonos app, it doesn’t appear when you add new product yet it works in Bluetooth mode.If tried unplugging, rebooting, but the only thing I can get is the blue light for Bluetooth play, which does work but I obvs want it connected with the rest of my speakers on wifi.

Just got two Sonos One YesterdaySet up was fast and easyHave them paired for stereoIs there a fast way to unpair and then repair or even turn off one of themHave speakers at both sides of my living roomWould be nice to have just one work at a time sometimesBut would want them as a stereo pair most of the time

Hello everyone, I’ve been struggling with a Sonos Play 1 speaker losing connectivity. I now believe the issue is that it can’t connect to our office Wi-Fi, as it works fine when plugged into a router via ethernet. However, the speaker belongs in our reception area, which does not have its own router. How can I restore wireless connectivity? My receptionist is missing her music and I don’t want her to have to purchase a new device. Thank you!

My Move will not make a sound. None of the button sounds or any music through either source.Rest of the system works fine.Is there a solution please?

Hi was wondering how long you guys are finding standby lasts on the roam.  Had mine Wednesday, was on 79% yesterday got up this morning and down to 39%. Hasn’t been used so just in standby mode.  Cheers Chris 

Hi. Today I bought a Roam in the hope that I could play music via Bluetooth on the Roam and play simultaneously on my Play1. But when I try to group I just get a message saying I need either compatible speakers or to have network connection. Both speakers have network connection, so does this mean I can play from the Roam to the Play1?   I’ve tried grouping from the app and from the play/pause button on the Roam. Any help would be appreciated. 

I can’t get the swipe feature with the Move speaker to skip songs or go to previous songs when playing from the Spotify app or Sonos S2 app. I have a paid account with Spotify. Move is up to date. Play/pause and volume buttons work fine.  Is this a “when applicable” situation? Or am I overlooking a setting?

Tengo una duda se puede dañar mi sistema de sonido sonos play 3 si escucho al máximo?? 

I have been lurking on these forums since I pre-ordered the Roam a month or so back. In the last few weeks I have been watching the threads about battery drain closely. I, like others, am experiencing what I consider sub-par battery performance.Since the software update last week (13.1) I expected improvement, but the device appears to still wake itself up (white light on at random times) and thus drain battery.I saw a suggestion that the device was designed to constantly be sat on a QI charger when not in use. I have several Native Union QI charger’s around the house (rated: AirPods up to 5W, iPhones up to 7.5W & other Qi compatible devices up to 10W). I have been leaving the Roam on these chargers when not in use. Upon placing on the pad the white light will turn on, I assumed by design, but whenever I lift the Roam off these pads the battery is usually very low.What’s going on? This device is very close to being returned.(Ps. We have no other Sonos products so I only have the ap

[Solved: see 4th post] Hi! This is quite odd: My Roam in Bluetooth mode allows me to adjust the volume, no problem.My Move doesn’t. The volume slider on the phone changes, but it has no effect on the actual volume. That can seemingly only be controlled when I hit the touch buttons. This is quite ridiculous, given it should be very similar firmware and adjusting your volume in Bluetooth mode seems like a very common use case for a speaker that’s supposed to be used, on the move, without available Wifi. When is a fix for this coming? Should be trivial, given it already works with the Roam. Thanks. L

Hi everyone, The system: I own a pair of Sonos One (about two years old) and a Move (7-8 months old). The Ones are placed on opposite ends of the apartment. The Move is back in the back corner. The network: AT&T fiber with two UniFi boosters. The problem: The Move works great, anytime, all the time, no matter what I’m doing with it. My issue is with using both One speakers and how it affects the app on my phone. Here’s a list of what happens on a regular basis, sometimes all at once:Music cuts out intermittently Speakers don’t show up Delays with the controller The controller being completely blank Not having any control on which speaker is being used Music playing on a speaker or simply not stopping even when it’s not showing upThis has been going on for the past 3-4 months. No issues with ANY other smart device in our home except the two One speakers. They’re not connected to Ethernet cables and it’s not an option. The option to change channels is greyed out.  Things I’ve done to

Hey,I get the Sonos Roam and it’s working really great on my iPhone but when I use on my MacBook Air M1 with Airplay the sound is playing when I reboot but after a while or standby of my computer and I switch again on Airplay I have no sound.If I try Airplay with my iPhone it works and if I restart my Macbook it works too. Any idea?Thanks,  

Please can you tell me when the App is going to be updated to fix the constant having to reconnect to the WiFi, people are spending a great deal of money to buy sonos products, so I think the least you can do is give us an App that is reliable please, after all, the speakers are fantastic, so please match them with a fantastic APP. Thanking you. Stephen. 

Hi, Anybody knows how to check Roam’s battery level when connected by Bluetooth?Thanks

Hello! I guess this is the best place to send a suggestion to Sonos. I have a pair of Fives with a Sub. This setup is incredible. If I were able to use the dual sub functionality with the setup, it would be amazing as the bass response would be even better. Sonos, it would be awesome if you added dual sub functionality for stereo pair setups. Thanks!

Hi! i bought my roam today and allready encountered the following problem: My tv is connected to my Sonos Beam. I can group the Roam to the Beam and both play perfectly if i’m streaming from spotify. But if the audio of the TV is playing, the sound on my Beam is perfect, but the roam gets constant audio dropouts. The sound is interrupted (or faltered, skipping, don’t know the correct word in English). It is receiving the audio but is unable to play it without these cutouts… my sonos One and Play1 and symfonisk don’t have this problem.  any help? 

This may be an odd ask, but is there any way to add my Android speaker to the speakers Sonos has available to connect to? There are times when I'm listening to some music on my Sonos speakers in the living room and want to continue listening when I go out to the backyard, the garage or the bathroom for just a minute, but would like to keep listening. Since I have my phone with me, it would be cool to simply add my phone to the speaker group.Yes, I realize the sound would not be Sonos quality, and that I could take a Move speaker with me, but I don't have one yet, plus it would be inconvenient having to take my phone AND a Move just to quickly check the burgers on the grill or run to the bathroom! 😎 Allowing Sonos to also play over my Android speaker seems like it would solve my dilemma. 

Hi, I am using a Sonos beam on my TV. Due to my bad hearing and a long distance between the couch and TV I would like add my Sonos roam to the set up, so I can have the sound closer to me when watching TV.I am able to group the roam and beam temporarily using the app but I neither can I group them permanently through the system setting nor can I use the grouping via the play button. This means I always need to re-group the two via the app in order to watch TV. Why is one button Grouping feature  (https://support.sonos.com/s/article/3391?language=de) not working for TV audio and is there a different work around existing?Thank you

Can you switch that light off ?

I spent thousands of dollars on Sonos products I have many of each in the Roam sux I agree with all of the other users of Rome the battery does not last no matter what you do I want it fixed otherwise I’m sending back every product that someone else has ever sold me

How do I set up my Sonos Roam to play my music list on my Ionic?

IKEA seems to be selling the SYMFONISK table lamp as an “outgoing product” and “as-is non-refundable”.https://appleinsider.com/articles/21/05/01/ikea-sonos-airplay-2-symfonisk-lamp-may-be-on-the-way-out/amp/

Hi,I am new to this community, so am hoping for some advise as I am defining increasing frustrated. I’ll try and summarise the situation the best I can but will advise on my setup first;I have just moved home and the setup of my new network isn’t working. Not all my products appear on my network at one time. I have a mesh network, never had problems before, only difference is I have changed ISP from Sky to BT.When I open the app to try and control the the speakers the speaker isn’t there and then I try the standard on and off trick etc etc. I have the following products;ArcPlay OneX2 Ones Play three Please help I’m becoming very frustrated as it’s currently not working like it used to?ThanksMatt 

I usually group all our 10 speakers in one group an adjusting volume in the app for the group. When i reduce to zero and increase to desired level all are perfect in sync having same volume. Only exception is the roam playing only half the volume and needing manually adjustment which is  really annoying. Support is simply not coming with any usefull solutions or answers. Thinking of returning the roam.

Hey Guys, Have a NEW roam. When I charge it the orange LED comes on for about 10 seconds and then goes out. The unit is still charging . Is this normal for the orange LED to go out when charging? Will it turn green when done charging? Im using the USB C that came with the unit and I picked up the Sonos charging brick as well. thanks in advance!