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Ashburton_dom
Contributor I
May 20, 2021
Answered

Move not playing over Sonos or BT.

My Move will not make a sound. None of the button sounds or any music through either source.

Rest of the system works fine.

Is there a solution please?

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GuitarSuperstarAnswer
Lead Maestro
May 20, 2021

Is the Move charged?

Try rebooting the Move following these steps:

  1. Take Move off of the charging base.
  2. Hold the power button for at least 5 seconds, or until the status light turns off.
  3. Wait 10 seconds.
  4. Press the power button or place Move back onto its charging base.
"Receive with simplicity everything that happens to you." - Rashi
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1 reply

GuitarSuperstarAnswer
Lead Maestro
May 20, 2021

Is the Move charged?

Try rebooting the Move following these steps:

  1. Take Move off of the charging base.
  2. Hold the power button for at least 5 seconds, or until the status light turns off.
  3. Wait 10 seconds.
  4. Press the power button or place Move back onto its charging base.
"Receive with simplicity everything that happens to you." - Rashi
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