Speakers

We recently purchased our 2nd Move. We love them.What are the chances that the charging bases will come with USB-C style chord?the move is positioned on our kitchen desk and the power outlet is inside a cabinet the accesshole is too small for the plug to pass through?

I wonder if anyone can help with a little matrix problem I have.  My Living Room device sends out to the Dining Room and Kitchen… both are the same distance away… the kitchen and dining room are also very close to each otherMy question is why is the living room sending out to the Dining Room and Kitchen, but neither the kitchen or dining room mesh with each other? They send back to the living room…. but not with each other and they are physically very close. Should it not create a complete mesh will all sending and receiving to each other? The dining room to the kitchen says it has an inbound and outbound value, but says blocked…  Thanks for any insight.  

Hey, does Sonos pro-ject t1 work wirelessly without any other equipment with Sonos one speakers dual set? 

Really annoyed the queue function is broken. For example... Add a song or two to the playlist. Say you have sonf ABC and song DCE in the playlist. You then search and add song ZZZ to the playlist and click add to queue or add next. It will add it and you will see it between ABC and DCE but it will play DCE not ZZZ. Will skip over ZZZ Everytime. We have tested this twenty times and it f's up Everytime. Please fix. Used to work exactly as expected.

Is it possible or via Bluetooth, the speakers cannot be paired?

Hi,  Does anyone know if I can exchange/trade-in my Sonos One for Sonos Five? If yes, how much lesser would the Sonos Five cost me?The Sonos One (Gen 2) I have is only 3 months old and I am looking to upgrade. 

Hi,I have an Apple TV 4K connected to my TV which is the connected to my Sonos Beam. I then have two Play:1 speakers connected as surrounds. I want to use this setup to listen to Apple Music lossless.  My Apple TV is setup to lossless and Dolby Atmos when available. When I play an album from Apple in Atmos it plays across all speakers as full surround. When I select an album that isn’t in Atmos, only the Beam works.  Is there any way around this? What I’d like is for the group to behave how it does when I stream Apple Music using the S2 app, which is the surrounds operating as one stereo source and the beam as the other, but in lossless quality. 

When connected to Sonos One using Airplay (via system sound setting), there is no sound at all. this works: Intel Macbook pro does not work: m1 Mac mini

How do I turn down the volume of these sounds? They are incredibly loud! Thanks! 

I just got a Sonos Beam today, with the intention of using it as a speaker for my PC. I plugged it in via the optical cable attachment, plugged in the power cable, but my PC isn’t registering that it’s plugged in. When I hit the test sound button, I hear nothing.To make matters worse, the Sonos app is completely bugging out as well. I connected it and paired the Beam, then it says that there’s a problem and I need to finish setup. But then it says that it can’t locate the Beam, even though it literally just connected to it about 1 minute prior.I’ve tried reinstalling the app and trying over 2 times now, but nothing worked. I tried changing the audio formats on Windows 10 in case the Beam can’t support a specific frequency, but no matter what frequency I choose, it doesn’t play anything.

My Roam that died about 1 ½ weeks ago and I immediately tried to reset/reboot by using troubleshooting steps on the Sonos website with no luck.  Then I tried the Sonos chat and, after asking me to try everything I had done before, they told me I had to call Sonos support .  After talking to S support at least 7 times over 5 days and having them require me to send a video of the reboot/reset steps I had taken multiple times, they finally sent me a RMA to replace the Roam.  To get S to send the replacement before they received the dead Roam, they required me to pay full retail (I got a discount by having an S Connect) which they promised to refund after they received the defective Roam.  After having not having the use of the R for so long, the option of waiting for a replacement until they received the dead R was a non starter for me. I received the replacement today and it seems to be performing well.  We’ll see how long it takes them to get the refund to me as they received the dead R

Hello!Every time I go to play music from spotify, I choose to output the sound on "Kitchen + 2" to get it to play on my Sonos speakers. After music is started on the rest of the speakers, I open the sonos app and add the Move to the group of speakers where I'm playing music.Is there any way to get the Move to stay among the other speakers so I can play music on them all right away? (I would also love to have spotify default output to sonos, but I guess that’s a spotify issue and not a sonos issue?)

I need a longer power cable for my Arc. I’d say 5 meters should do it. Can I use a generic non-polarized IEC C8 cable?

Wondering if I I have a Firestick 4K connected to TV with Sonos Arc,  could I play music on the Echo/Alexa everywhere group?  Thus using Sonos sound bar like an echo device for multi room music. 

I recently got the Sonos move in February 2021 but the battery drains really fast. After 6hrs of continuous use instead of the normal 11-14hrs. I’ve tried contacting customer service and after submitting a bunch of diagnostics, they haven’t responded back which is very disappointing and poor. Anyone with a suggestion to improve battery life? Is the unit defective?

I have a speaker in my shed that I set up to play and it may play a day or two and then it isn’t playing. So I’m wondering if Sonos shuts it down or is there a problem somewhere else like maybe my network.

When charging the Roam with the Sonos charging pad does it matter if it is horizontal or vertical? It seems like it should charge in any orientation.

I suppose I misunderstood this feature. Can you confirm. When I take the Roam speaker away from my home Wi-Fi I can use it as a Bluetooth connected speaker to my phone but I cannot use the Sonos app to stream  a Sonos Playlist. I took it on the road this past weekend expecting to use it that way from the hotel room but couldn’t. Thanks.  

Hi,I have just bought a Sonos that says on the box Play:5 Gen 2. The first disappointment was that it wouldn’t play my apple hi res music. So I have deleted Apple Music and gone back to Tidal. This Play:5 was priced at €579. My worry is that I have bought old stock and that there is a newer model called the Sonos 5 which is the same price on the Sonos site. I can’t get any clear information on google. Also information very sketchy on exact specs. How do I know if I got the latest model. It was the last in the shop, a display model, so maybe I got the wrong box. What are the differences between Play 5 and 5. NB, it is definitely not a Gen 1, and all I can get is comparisons between Gen 1 and 2. 

I have a home Sonos network with many Sonos products running on my home Wifi.  I have a camper with a SoHo router installed.  The idea is to take my cell hotspot or campground WiFi as as the WAN connection creating a local LAN in the camper.  This all works as it should except for Sonos.  It seems that only one of my Roams work and I can't create the stereo pair.  The 2 Roams work as a stereo pair in the house but not in the camper.  Any ideas. David

I envision leaving the Roam (or pair of Roams) normally connected to the charging cables and only running off batteries the odd time I want portability (taking them out on the deck when I BBQ or possibly into the bathroom when I shower).Can I play the speakers while they are connected for charging? Can I leave them turned on all the time so they can be part of my home network the same as my Sonos Ones and Play:1s?

As a music lover and ex-DJ the idea of having synchronised music around the home has always been a dream for me.Before Sonos I invested considerable time, effort and money into hardwiring speakers in all main reception rooms to achieve it, especially for parties. When Sonos arrived I bought in straight away - it seems like my dream had come true.Though I have had spells of reasonable performance a consistent theme has always been and still is regular drop outs of some sort or another.I have a total of 12 Sonos units deployed (and 4 others awaiting deployment) and have invested £1,000’s in Wi-Fi and other technical solutions / input only to find that a new front opens up with Sonos typically blaming something non-Sonos for the new problem.So - is Sonos still fit for purpose? (in the average modern home, given the proliferation of tech and Wi-Fi therein).

I have a pair of sonos ones and want to figure out if I can get a sonos Move and have it paired with them. Saw someone already asked this and that the answer was no but I saw an article stating that you could so just want to see if there’s an update on this.

I just recently purchased the Symphonisk speaker and there is no sound. I don’t even get sound during true play. I do have a light on the front that is white. The play button and volume buttons work just fine and I can control my play 1 if the speakers are paired from the Symphonisk. From all appearances it just seems that the speaker is broken. 

I have a pair of Sonos One SL speakers; They are paired in my living room/kitchen area (same room 20 feet apart), and have a delay between them resulting in an echo or a “singing in a round” effect.I listen tonmusic less frequently now, it occurs intermittently and when it does I spend 15 minutes searching the internet, troubleshooting and searching for a solution before I give up and resign myself to a music-less sad life. It drives me crazy and makes me not want to buy another SONOS product.