Speakers

Hi,I have no power with Gen 2 sub. It isn’t the power point or lead issue. (I am an electrician). I have a 1st gen sub that is going strong so I think gen 2 sub’s have a power issue. Paying over $1000 for a sub that doesn’t last 5yr is pretty average.I had a move that the battery stop charging alsoI love Sonos. I have use there products for around 10yrs. I have play 1 x 2, play 3 x 2, play 5, playbar, beam, sub x 2, move and amp Over the last couple years I have experienced the most problems with the app (bugs/delays/app closing). Maybe Sonos needs to go back to there original scope of make a couple of amazing products instead of lots or average ones that can’t outlast their originals  Cheers

Why would I want to buy any Sonos products, if the app doesn’t work for your products? Or is that you don’t care? 

I have a few sonos products, mainly soundbars and sub for home theater.  I would love to expand to more speakers but I want the ability to cast from youtube music and plexamp, my main methods of listening to music.  I do not like the sonos app for finding and playing my music, making playlists, etc… I know this has been brought up before, but it seems like a missed opportunity.  There are only more sales to be had from supporting more protocols and ways to play your music.  I don’t know if there is an official feature request or similar community functionality so thought I would make this post.

Hello! every time I open the new app it states ‘turn on Bluetooth to allow ‘sonos’ to connect to accessories’ is there a way of turning this off? I don’t want Bluetooth connected on my phone all day and this message appears every time.    

Hello there, I’m looking to buy a Sonos Beam Gen 2 in Australia, Sydney. Afterwhich the speaker will be brought to Singapore. Would I still have access to the warranty? I can’t seem to find any details about international warranty and how to go about it. 

Hi, since I am using only one Era 300 to watch movies pointing from the back, the audio channels are inverted, sounds from the right sapper from the left and vice-versa.Is there a setting to switch this from the app or any other place?Thank you very much in advance

Has anyone figure out how to get the Symfonisk speakers set up on an existing Sonos system? I have a picture frame setup with a mini subwoofer, and I have been trying to  add a second speaker frame to make it stereo, but I have not had positive experience with it. Call Sonos a few time (super waste of time), and I even exchange the speaker for a new one in IKEA…. So, the question is what else can I do to get this set up.SONOS if you read this, please send an update for the app, currently it sucks to help set up a speaker, and the Ethernet cable won’t take you to the update part (super weird), even tho the speaker is directly connected to the router.   Thanks!

I just received my Era 300 speakers. I’m kinda bummed because the center driver is not in use when watching non-Dolby atmos content. Dialogue totally fades to the other surrounding drivers. It throws off the sound. I had the Sonos ones prior to this… for the price point i feel this speaker should be multifunctional and the front driver should still be utilized when watching NON-Dolby almost content. I love music and would have loved to experience the 300’s fully functional. 😶

I used SONOS two days ago. Suddenly it says it can’t find either of my speakers on my WiFi system. WTH?

can I have guests play their own selections from their phones if they have access to my WiFi?  Sonos Roam. 

Hello, I can’t use the Sonos app as it keeps running an error. It says that the software needs to be updated and when I try to update it, it asks me to log in, and then it runs an error. Has anyone encountered this problem and knows how to solve it?In general the Sonos app faces tons of issues constantly but now I can’t even use it! Thanks,Male.   

The firm ware will not update after factory reset. I cannot add this speaker. The unit was repurposed to me from a friend. Any ideas? I am using a 5G router from Verizon.

I have the latest new app updates and firmware.This problem has existed in the old versions.My rooms are set to specific volumes however the alarm function resets them all the same as the primary room each morning when I wake up.  I have to manually tweak each one, every...single...morning.Can this please be looked at and considered for a fix.Thank you.

I've spent a ridiculous amount of money and now I can't even get a single speaker to run its own music. Seriously 😠 frustrated. 

The subwoofer Gen 3 was made to work or is just a pease of decoration? I am trying to connect this pease of decoration for two days already and nothing works.. 

I have the original S1 Sonos setup with 8 speakers.  All but one are variable volume.  I have a Play 5 that is fixed.  I have other Play 5 speakers which are variable.  How do I change the 1 fixed volume speaker to variable?  Thanks for any insights.

I have a sub I got second hand. I'm able to start the process of adding it to my system, but before I can add it, the app insists on updating the device. Every single attempt at updating the device has failed. I get no error codes to work with, and the device is just flashing red.So far I've tried: Updating my system as a whole Reinstalling the app Restarting the device and my router. Plugging in the sub with an ethernet cable (both before the update and mid update) Splitting my network into separate SSIDs for 2.4Ghz and 5Ghz Assigning a static IP to the sub I've been on the phone multiple times now with Sonos support and still have not found a solution. They've transferred me up to level 2 support but they have no openings in the next few months for a call.Has any one on here run into a similar issue?Does anyone have any other ideas for things I could try?

My Sonos app just updated which prompted my Sonos Move and Play 1 speakers to update. In the updating process, these two speakers are not connecting to my system with a “Not Registered “ message for both. I cannot reach tech help for assistance. Any guidance to correct this matter? 

Could someone tell me the dimensions of ERA 300 box?Thanks in advance!!

Hallo, hier funktioniert garnichts mehr mit der neuen App. Räume können nicht mehr einzeln ausgewählt werden. Mehrmals Neustart, Funktion für Raum nicht mehr möglich. Bitte um schnelle Lösung! So ist das System komplett unbrauchbar. Reaktionszeit überproportional unerträglich lang. Bitte Rückmeldung! Moderator Edit - Translation by Google:Hello,Nothing works here anymore with the new app. Rooms can no longer be selected individually. Restart several times, function no longer possible for room. Please for a quick solution! The system is completely unusable. Response time disproportionately unbearably long.Please feedback!

I have just created a music room to enable me to listen to Sonos - via Sonoa Amp or a Cyrus system to play CD’s to the same speakers, connected to a speaker switch. After connecting up with the switch connected to Sonos I can start to play music but as soon a I increase the volume the sound stops and the Amp shows a flashing red light.I have now seen some posts around this subject and looking for advice - I just bought a relatively cheap (non powered) speak switch on Amazon.Any advice greatefully received

Last year, I set up my pair of ONE SL speakers in my BEDROOM and my pair of ONE speakers in my MEDIA ROOM with my Gen 3 Sub and ARC. I want to switch the ONE speakers to my BEDROOM and vice versa. I have physically made the switch, but I don’t know how to change the pairing on my app, so now when I am watching tv in my MEDIA ROOM, I hear the tv on my ARC, but the BEDROOM speakers upstairs are working.  

Linking era 100 to account. 

Will the Era100’s produce more highs than the One SL’s and be noticeably different?

how is this company leaglly in business? after 5 hours with support i still cant use any of sonos products. support just tells you to keep resetting and trying to add speakers after knowing it hasnt worked te 10 times before. they then try to blame my isp, even though ebery single oher product on the planet worls fine EXCEPT sonos and they have no resolutions. after talking to  more agents on the phone the resolution they gave me?? try ressting it and re installing or borrow someones else device to set up speakersbe beacuse my s23 ultra wont work or my ipad or laptop. i cant wait to join a class action against this scam of a company