Speakers

I have a sub I got second hand. I'm able to start the process of adding it to my system, but before I can add it, the app insists on updating the device. Every single attempt at updating the device has failed. I get no error codes to work with, and the device is just flashing red.So far I've tried: Updating my system as a whole Reinstalling the app Restarting the device and my router. Plugging in the sub with an ethernet cable (both before the update and mid update) Splitting my network into separate SSIDs for 2.4Ghz and 5Ghz Assigning a static IP to the sub I've been on the phone multiple times now with Sonos support and still have not found a solution. They've transferred me up to level 2 support but they have no openings in the next few months for a call.Has any one on here run into a similar issue?Does anyone have any other ideas for things I could try?

My Sonos app just updated which prompted my Sonos Move and Play 1 speakers to update. In the updating process, these two speakers are not connecting to my system with a “Not Registered “ message for both. I cannot reach tech help for assistance. Any guidance to correct this matter? 

Could someone tell me the dimensions of ERA 300 box?Thanks in advance!!

Hallo, hier funktioniert garnichts mehr mit der neuen App. Räume können nicht mehr einzeln ausgewählt werden. Mehrmals Neustart, Funktion für Raum nicht mehr möglich. Bitte um schnelle Lösung! So ist das System komplett unbrauchbar. Reaktionszeit überproportional unerträglich lang. Bitte Rückmeldung! Moderator Edit - Translation by Google:Hello,Nothing works here anymore with the new app. Rooms can no longer be selected individually. Restart several times, function no longer possible for room. Please for a quick solution! The system is completely unusable. Response time disproportionately unbearably long.Please feedback!

I have just created a music room to enable me to listen to Sonos - via Sonoa Amp or a Cyrus system to play CD’s to the same speakers, connected to a speaker switch. After connecting up with the switch connected to Sonos I can start to play music but as soon a I increase the volume the sound stops and the Amp shows a flashing red light.I have now seen some posts around this subject and looking for advice - I just bought a relatively cheap (non powered) speak switch on Amazon.Any advice greatefully received

Last year, I set up my pair of ONE SL speakers in my BEDROOM and my pair of ONE speakers in my MEDIA ROOM with my Gen 3 Sub and ARC. I want to switch the ONE speakers to my BEDROOM and vice versa. I have physically made the switch, but I don’t know how to change the pairing on my app, so now when I am watching tv in my MEDIA ROOM, I hear the tv on my ARC, but the BEDROOM speakers upstairs are working.  

Linking era 100 to account. 

Will the Era100’s produce more highs than the One SL’s and be noticeably different?

how is this company leaglly in business? after 5 hours with support i still cant use any of sonos products. support just tells you to keep resetting and trying to add speakers after knowing it hasnt worked te 10 times before. they then try to blame my isp, even though ebery single oher product on the planet worls fine EXCEPT sonos and they have no resolutions. after talking to  more agents on the phone the resolution they gave me?? try ressting it and re installing or borrow someones else device to set up speakersbe beacuse my s23 ultra wont work or my ipad or laptop. i cant wait to join a class action against this scam of a company

Good afternoon (its 16,45 pm here in Italy) , we have a B&B in a countryside area  with a sea view where in the shared living room  there are installed 2 Ikea Symphonisk Frames, I paired them on stereo  L and R  mode, using that with Apple Music , scheduling the music (with Sonos app  alert)  is really nice and all guest appreciate a lot , listening mostly famous cover in a  jazzed mood  with a 13% volume, so very soft music ..actually we have a large covered terrace about 28 mq  (7mt x 4mt) (no windows just opened covered terrace) next to the shared living room (between living room and terrace there are large windows that we keep usually close so you can't ear music when u are in terrace) and I wanted to spread the same music and same scheduling in the terrace  installing an Era 100 , do you think it is will be fine and the sound? will be decent?  I will install the Speaker in the center of the terrace put on the wall so people will ear it from back. And as last only humidity and

Hello. I have been using a single Era 300 to listen to music but have recently purchased a Sub Mini and Beam gen 2. My thinking was I could connect the sub to the Era 300 when listening to music and to the Beam when watching TV. This doesn't seem to be possible, though. The sub connects to ether the Era or Beam and can't be easily swapped. Does anyone have a solution, or any thoughts on how best to use this combination? Thank you in advance!

Hi all, since i changed back to utility warehouse for my broadband my sonos looses connection before it has even played 1 full song…… any suggestions for the best broadband group to use for the best sonos experience? 

Afternoon!  I’ve got a Play5 Gen2 with a bunk Wi-Fi chip. Works great over ethernet or if I have a WiFi mesh node within 1ft of it. Currently, it’s running over Wi-Fi with a mesh node next to it. As far as the Sonos ecosystem is concerned it’s on Wi-Fi and working fine.  I was considering adding a second as a stereo pair, but my concern is that the pairing will require Sonos Net which means it likely won’t work with the bad Wi-Fi card. Will the stereo pair work strictly over my home Wi-Fi? Or does a stereo pair of Play5 Gen2 do the stereo pairing via Sonos Net?

Unable to connect Sonos Arc with Sony TV

Hi,Today I have added an Sonos Era 100 to my setup at home, I already had a Sonos One.Now I’ve read and googled until I was crossed eyed but for the love of my I just don’t seem te be able to play everywhere.I’ve found a manual stating I should go to the System and Then the box on the right where i can select “everywhere” or create a new group but I just don’t get that menu option.Anyone experienced that before? Screenshot below :-) p.s. I just got the message there’s a new update coming may 7th, should I just wait that one out? Thanks everyone!Cheers!Sonny

I have two Sonos systems in my house, both on the same network. One is called Kitchen and the other is called Dining Room, I can switch between them using the Spotify app but I don't know how to switch between them in the Sonos app. How do I do that?

Looking to put ceiling speakers in our kitchen remodel. space is roughly 27’ long by 15’ wide. Can I get away with just two speakers in this room? I was thinking one on the right side in between the island and cabinets, with a second speaker closer to the dining table. Would this be sufficient or do I really need 4 in this space? I do not need sound over the stair area on far left. The kitchen is an open concept and leads into a living room with a vsaulted ceiling. There is a sonos soundbar in that room and I have no plans to add additional speakers in there.  I appreciate any input!!

I have just ordered a Sonos Era100.with the intention of eventually buying another later for a  stereo sets up, and connecting a cd player to them to play all my CD’s. I also have a large Mp3 and Flac music collection on the computer,can I play these through the Era 100 via the era Jack socket connection in the meantime.

I had one Era300 speakers for past 6 months. Never used the Sonos App. Worked great. Decided to enhance the sound experience and bought another one last week. To pair the speakers had to use the Sonos App, it all seemed to work perfectly BUT since then it's been nothing but an annoyance! Sound switches from left to right, sometimes doesn't play any sound at all, sometimes can't even connect. Both speakers are great when on the rare occassion it works properly 2-3 minutes then switches from speaker to speaker again.I've been reading about complications with people trying to connect to other devices and wifi. Read about factory reset and all the info when it helps and when it doesn't. My golly so many issues and complications, what happened to plug in and play?I just want two speakers that work consistently but these Sonos App seems to be having handshaking problems between wifi, speakers and the Sonos App itself. A shame the Sonos App complications makes a great product into an intense

After a long day of trying to figure out why my Sonos Sub Gen3 was not connecting to my system, I eventually got on the phone with Sonos and they informed me my (very expensive) sub is not compatible with my SAX router from spectrum. So if youre like me and you are having issues connecting your sub to your system, check your router model and if you see SAX on it, they dont like each other. But Sonos is gracious enough to process a return for me so thats fine. But I am trying one more thing before I return it and I will update this thread if it does indeed work. They said the workaround is to connect it wired but unfortunately, where the sub is and where my router lives is just too far to connect that way. So I am ordering a wifi extender with an ethernet port built in. I will see if the one I get does help. It should be here in 2 days. If it doesnt work, Ill return both of them. Either way Ill let you guys know if this was a good workaround and what model ext i ordered.

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Hi, we have purchased 2 Era100 and set them up outside. They are undercover and won’t get wet.But we are wondering how they will go with condensation due to cold weather? I see can they withstand humidity but nothing is mentioned about condensation. thanks 

Hello I have 2 Sonos ones & 1 Sonos SL.  I want to get a turntable with phono preamp built in and a Sonos Era 100 to play it out of.  Will the turntable play out of all my existing Sonos one/SL once it’s connected to the Era? And play records throughout the house. Or just through the Era and nothing else? Thanks very much Joe

We have a pair of sonos speakers in the lounge paired in stereo, One & One SL, voice controlled by an Amazon Echo Dot, did try with the built in mic on the Sonos One but it didnt work that well, works great with the Echo Dot. I have just looked at buying another pair the same to use in another room and was dissapointed to see Sonos no longer sell them, i have looked everywere for some but just cant fine any for sale. There are a lot on Ebay but i am reluctant to buy from Ebay, past issues with purchases. The Era seems my only option, they are a bit pricey though, can they be paired in stereo, i see they have a in line connection, could i connect a compact disc player to them and play music in Stereo, i have a LOT of cds and being able to play them again on a decent speaker would be a bonus. i keep looking on Sonos Refurbished just in case they put any One’s or SL’s for sale. Any help or advise appreciated    

I have 4 Play 1 speakers, I also have a projectorI would love to be able to connect the sound from the project to at least two of the Play 1 Speakers. is there any recommendation, I am willing to buy Bluetooth receiver, streamer, etc.