Skip to main content
Answered

which generation of Sonos Sub is it?

  • June 5, 2024
  • 5 replies
  • 490 views

Hi,

I would like to know which generation of sub is it please?

Note sure whether it's Gen 1, 2 or 3.

Serial number starts with 1707xxxx (see pic) does it means it's been manufactured in July 2017?

Many thanks in advance for your help.

 

Moderator Note - Removed and recorded serial number

Best answer by jgatie

2017 would be a Gen 2 Sub.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

5 replies

jgatie
  • Answer
  • June 5, 2024

2017 would be a Gen 2 Sub.


  • Author
  • Contributor I
  • June 5, 2024

Ok thanks!


Jamie A
Forum|alt.badge.img+17
  • Sonos Staff
  • June 5, 2024

Hi @Smart Home

I removed the serial number from your original post, but I have recorded the image and looked up the serial itself, @jgatie is correct that it’s a Sub Gen 2.

Dates can give an idea of what the generation a product is, however if it’s a year that the switch between generations happened (or just for any future products you’d like to check) then I would recommend contacting our sales team or support team, as either can look into serial numbers.

I hope this information helps!


  • Author
  • Contributor I
  • June 5, 2024

Thanks for your feedback!

Just so I know in the future what was wrong with me posting serial number? What can people do with it given it's linked to my system?


Jamie A
Forum|alt.badge.img+17
  • Sonos Staff
  • June 6, 2024

Hi @Smart Home,

Serial numbers are considered private information since they can be linked back to you and your system, so we remove them when we see them.