Spaces & Setups

Hi,I am using 2 sonos amps (the recent models) with a bunch of sonos architectural speakers.The hardware is great, the sound is excellent... but. I can confirm after extensive testing that android streaming and sonos is not a very good idea.Ok, it works…. for a while… and I can make a work again. But at home we have a mix of iphone’s and android devices. Airplay works in 100% in the cases ok, always. The problem are the android phones, after a while, of after using Airpay… it doesn’t work well any  more. Yes, the solution of re-authenticating spotify works, or rebooting the amps. That works, but, it remains extremely annoying. I am 100% sure this is not a network problem. It is a problem of not being 100% compatible with android. And certainly the mix of Apple & Android devices to control the amps. Sadly, I already extensively discussed this with Sonos support … but they always put the blame somewhere else. And if you can make it work again… there seems not to be any problem. No, n

BonjourJ’envisage d’acquérir un ampère.Vous êtes satisfait du son à partir d'une platine vinyle ?si vous pouvez me donner des précisions sur le son...Merci 

My samsung galaxy10 connects yet volume controls won’t function. when I increase the volume it decreases it straight away. Orange light cycles back and forth with blue light. This happens if I use controls on roam or on phone.

Hi, I’me developing a custom music service for SONOS in wich custom playlists are provided to be playes (Spotufy alike).I’ve implemenented the required endpoints and I can see while debugging that the GETLASTUPDATE and GETMETADATA endpoints are called and that the information is show in the APP (Playlists lista, track list by playlist and artist and album info).The issue is, When I try to reproduce a complete playlist or a track I get a “Unable to add songs to Queue) message and no call is done by the app to the API.What am I missing here?? Bellow you may find some of the endpoints output.Request:<getMetadata xmlns="http://www.sonos.com/Services/1.1">        <id>root</id>        <index>0</index>        <count>100</count></getMetadata>Response:<ns1:getMetadataResponse>         <ns1:getMetadataResult>            <ns1:index>0</ns1:index>            <ns1:count>9</ns1:count>            <ns1:total>9<

Was reading many complaints. Eventually all complaints end with sending diagnostics to Sonos. But I didn't read about a solution, so wanted to add the solution I got.  I have Sonos ARC connected to Samsung 75" smart TV. Arc connected to Hdmi 2/ Arc, also have apple TV and Xiaomi mi box S streamer. To solve the problem where Sonos Arc disconnects. I had to go into the xiaomi streamer and disconnect its CEC settings.  Problem solved.  

Dear Sonos,why is the Sonosapp top 1 cpu consumer (accumulated) on windows?https://i.imgur.com/bijUOBb.pngThis is ridiculous. When the app is idle, it shouldn’t consume anything.Looking at it with ETW, it seems it redraws everything every 0.000000000000001ms?You know there are more efficient ways to do that, right? 

 Hi, I have recently attempted to reinstall the Sonos app for Windows (11 64 bit). I uninstalled the version I had as it could not connect or find my system. I am getting the above error when attempting to open the app at the end of the install process.  Any ideas?

What would be the better spend? With a beam, 2 one sl speakers or mini sub? We are more speech oriented than big movie sounds. Stu

I just bought the new S2-compatible Port to replace my old Connect. Unfortunately this makes my active B&O speakers start humming after the music has stopped. Very frustrating as this was not the case with my Connect.  The issue is identical to a previous post, which is now closed.   Any suggestions how to solve this issue?  

I just migrated to a new MacBook and am downloading software. I went to download the Sonos app for Mac and saw that there are other (pay) apps available - Remote for Sonos, Switch for Sonos, Soro for Sonos, Audio Cast for Sonos. I have (unfortunately) two PlayBars and 5 Play:1 speakers.  I know there are a lot of posts about how rotten the Sonos for Mac app is and I agree.Does anyone have experience with these apps (or others)? I wish I could “try before I buy” but it’s not an options. Reviews seem to be good?  Thanks! As a complete aside and simple rant, because Sonos’s screwed us with their policy on “older” speakers that are 2-4 years old, I’m planning to go 3rd party as I can afford it to replace the Play:1’s. I’ll keep the PlayBars - we don’t really use them for music. I have zero interest in smart speakers unless the listening ability can be turned off. Just had to say!

I’m just trying to play a BBC radio station through my Sonos beam.But it keeps referring to ‘TuneIn’ where the BBC no longer broadcast stations.I have the BBC Sounds app set up in Sonos and it works when I activate it manually from the app but doesn’t work under a voice command. Through Google assistance.YouThrough Google assistance.It just says ‘ alright, playing BBC Radio 1 on tune in, sorry I couldn’t find what you asked for‘  why is it defaulting to tune in?   

I have the Playbar, sub and a pair of SL Ones in the hall and in my room the Arc and a pair of SL Ones. Sometime back I had a problem with the sound in my room and i was asked by Sonos Beta whether I had done the Trueplay of not and I answered no because I do not have anyone here with iPhones. I do have the 5th generation iPad Air but it is not supported as yet. Then I was sent the trueplay link where I had to activate the mic in my iPad before following the instructions. There was remarkable improvement to the sound in the hall as well as my room. Now I intend to add a sub to my room and so I requested the Trueplay link from Sonos BUT they are unable to help me. They suggested I should try the Beta Community for help. Can anyone be kind enough to send me the Trueplay link before I get the sub. Thank you.

 Was considering  to upgrade  my  system with a new  arc and  gen3  subwoofer. Decided to replace  my  Samsung android phone  with an  Apple  iphone to use Trueplay.  However after purchasing  a SE 2022 found that this is as yet not supported by Sonos.  After e-mailing and a phone call to sonos support was informed they do not release dates for upgradesbut  will be  coming  soon and to use a friends iphone for trueplay!! These  phones were released March this year. Maybe in another year or two Sonos will support this model.Now bought a Sony HT-A9, which supports all formats and uses a remote for callibration. The sound is  amazing  for both TV\ radio.  So muchso  just bought the new sony  A90K  TV.Will now never buy another sonos product. Current system is relegated to the  pare room with my old  smaller  tv.Rest in Peace sonos Long live Sony products.

Hi,I have been using Deezer for years but want to switch. Currently I can save to a Deezer playlist using the sonos app - so it’s then possible to access the playlist later in the car etc - rather than making sonos playlists which are only good at home. This function is not possible with Apple Music so a deal breaker for me as seems a fundamental function! Does anyone know what music streaming services I can save playlists to whilst listening/using sonos app?tia 

I started using Sonos Arc today with Sony Bravia XR X90J. I can see that there are mulitple layers of volume control. Volume level control in the App Volume level control that appears when phone’s volume buttons are pressed (appears as CAST volume control, I am using an android phone) Volume level control on TV which in turn controls the volume of Arc via HDMI eARC Master Volume limiter in the App advanced settingsWhat I have observed is that the volume level displayed on TV is not synronized with what it shows on the Sonos App. Also, Sonos App volume control overrides TV’s volume control - acts like a master volume knob! For example, I kept raising TV volume to 90% and yet, Arc was barely audible. I also checked the volume limiter in the App and it was at 100%. At first, I thought it’s an issue with the overall output of Arc, later I realized the regular volume control on the App was at 10%.Shouldnt the App’s volume control increase when TV sends command to Arc to increase the volume

I have a Home Theater setup (Beam, Sub and 2 Play One SL)I like the touch panel functionality but I have to disable it because my kids like to press the touch buttons on the surround speakers.. They are not that high placed. It would be convenient if there was an option in the software where i could make to Beam work with touch panel and disable the touch panel function on the other devices

I can't upgrade to S2 because I have some old components. On the S1 app, when trying to ‘add a service’, I get a message “App update needed.” Does “update” mean upgrading to S2, or is it just a new version of S1? In other words, how do I add additional services to S1 without updating to S2?

Currently I have an 8+ year-old TV that has performed well but it is heading toward an honorable retirement. It is mounted in a corner of the viewing room on an articulated wall mount as will its larger, more technically adept replacement (LG QNED85AQA) with such new feats as Dolby Atmos, Dolby Vision and I’m hoping enough simplicity to learn how to use it. I will also attach an Apple TV (latest available currently) since I love the interface. I also requirement a second box from Dish TV to give me local channels and traditional viewing. (This is non-negotiable for other household members.) For audio the current setup is a Sonos Playbar mated to a early Sonos Subwoofer and a pair of Play:1s for rear channel. I imagine I’ll hook the Playbar up via optical to start while fiddling with the TV and sorting the video. This is also where I listen to music so I can maintain a happy status quo in that capacity. Once that’s sorted no doubt I will want the Atmos effect. Literally, a 2-minute stor

Hello all. I realize this is a ridiculous question, but I’m hoping you’ve heard worse lol. I was perusing Craigslist and I found a One SL, basically in open box condition, but it has the logo of a company on the top (I assume screen printed) because it was given away as a promotional item. The price is crazy good, but I would rather not have the logo on there. Anybody have a clue if the type of plastic used for a One SL is susceptible to getting eaten by acetone? Any other ideas to remove the unwanted logo without damaging the plastic?

I have a simple question: I would like to know which TV is best for our sonos system. I have a TCL, who has problems with lip sync. And it's time to get a new tv. I would really like to get some opinions based on your usage please? My system is simple, Sonos Beam gen 1, pair of Sonos play 1. And I'm going to buy a mini Sub. Possibly I will sell the beam, to get a Beam gen. 2 with Dolby Atmos, so it would be nice to have a TV with Atmos too. Thanks

Until earlier today I was able to connect Apple TV to any Airplay enabled Sonos product by swiping down in whatever I was watching on Apple TV to bring up ATV Audio menu to Sonos. The Apple remote then controlled volume, pause etc etc. As of this afternoon, the Sonos products have disappeared on the Apple drop down Audio menu. Any ideas as to what might have changed? This has been working perfectly for the last 2 years! Has there been a falling out b/t Sonos and Apple? 

I just migrated to a new MacBook and am downloading software. I went to download the Sonos app for Mac and saw that there are other (pay) apps available - Remote for Sonos, Switch for Sonos, Soro for Sonos, Audio Cast for Sonos. I have (unfortunately) two PlayBars and 5 Play:1 speakers.  I know there are a lot of posts about how rotten the Sonos for Mac app is and I agree.Does anyone have experience with these apps (or others)? I wish I could “try before I buy” but it’s not an options. Reviews seem to be good?  Thanks! As a complete aside and simple rant, because Sonos’s screwed us with their policy on “older” speakers that are 2-4 years old, I’m planning to go 3rd party as I can afford it to replace the Play:1’s. I’ll keep the PlayBars - we don’t really use them for music. I have zero interest in smart speakers unless the listening ability can be turned off. Just had to say!

I finally got the chance to tinker around with 14.16 today.  I have an Arc plus Sub Gen 2.  Oddly enough, when I turn TruePlay OFF it totally neuters the bass on my system.  When it is on it sounds powerful and authoritative, more so than before.  I was not prompted to re-run TruePlay as others were upon downloading 14.16.  Has anyone else noticed more pronounced bass with 14.16 with TruePlay ON as opposed to the other way around (the “work around”)?  Specifically, has anyone else noticed better bass with Arc plus Sub Gen 2 when running 14.16?

Where is it?

I have a LG C1 OLED TV with a Sonos Beam, Sub, and two Plays for my rear audio. My Beam is connected to my LG’s eARC for audio. I also have a very heavy gaming set-up that includes a PS5, Xbox Series X, Gaming PC, Nitendo Switch, and an Apple TV.I want to take advantage of 4K 120hz gaming, but also keep my Dolby Atmos for my Apple TV and gaming when available. I don’t have enough HDMI inputs on my TV to hook everything up. Would a AV receiver like the Onkyo NR-6100 work if I used that to just hook all my gaming systems and Apple TV into it and then connect that one of the TV’s HDMI 2.1 ports and keep the Sonos Beam connnected to the TV’s eARC or would there be audio pass through issues with that? If that wouldn’t work is there any HDMI 2.1 switches that anyone can recommend?