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eddieckf
Contributor I
September 30, 2022

Trueplay tuning link

  • September 30, 2022
  • 2 replies
  • 67 views

I have the Playbar, sub and a pair of SL Ones in the hall and in my room the Arc and a pair of SL Ones. Sometime back I had a problem with the sound in my room and i was asked by Sonos Beta whether I had done the Trueplay of not and I answered no because I do not have anyone here with iPhones. I do have the 5th generation iPad Air but it is not supported as yet. Then I was sent the trueplay link where I had to activate the mic in my iPad before following the instructions. There was remarkable improvement to the sound in the hall as well as my room. Now I intend to add a sub to my room and so I requested the Trueplay link from Sonos BUT they are unable to help me. They suggested I should try the Beta Community for help. Can anyone be kind enough to send me the Trueplay link before I get the sub. Thank you.

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2 replies

GuitarSuperstar
Lead Maestro
September 30, 2022

Sonos Beta Tester Confidentiality Agreement states this:

  • You acknowledge that you are participating in a Sonos Beta program and the info you learn as a tester is confidential and cannot be shared.

This is the public Sonos community not the Beta Community.

"Receive with simplicity everything that happens to you." - Rashi
    Airgetlam
    Airgetlam
    September 30, 2022

    There is no TruePlay ‘link’, it’s a feature inside the iOS controller. 

    Bruce
    Terms & ConditionsAccessibility statement