Spaces & Setups

Hi, I am a new customer / Sonos 5 owner... I do not know why you make it so complicated to hook up a direct line into the speaker. Or to use apple play or any other direct app to device functions. The SONOS app sucks. I just want to use the Spotify App, and be able to control the volume of the speakers from my keyboard. Seriously SONOS, the speakers sound great but this whole app thing is totally not necessary or what customers want. Super frustrating experience.

I love the Sonos system but I am really disappointed there is no support for bookmarks in audiobooks (and podcasts). I love listening to audiobooks and since I'm from Sweden Audible is not an option if I want to listen to Swedish audiobooks. I buy my books in MP3 or on CD and make them real bookmarkable audiobooks in the .m4b-format with the program Audiobook Builder so they are not DRM-protected. It's also annoying that I can't play the audiobooks I have on my iPhone in the Sonos app, I need to use the computer version. So please Sonos, fix support for bookmarks in audiobook (and podcasts) so all your audiobook loving customer can bookmark their audiobooks. :)

Just wanted to add to TV compatibility notes: The LG 65UG8700 is a new 4k TV that you might assume would easily pass 5.1 from its optical port for the playbar. WRONG. It works under certain circumstances sometimes, but the reality is that this TV came shipped with its audio set to prefer PCM. To give you an idea of the amount of work involved: - MUST have a harmony remote - I had to load special LG model number on to my harmony remote - This old LG model number gave me 3 new options for "service menu" - "in-start" - "in-stop" - Once I had the harmony remote set, I had to locate a password (0413) for the service menu - In the service menu I had to go option by option to find something familiar - Finally under "Tool Option 7" I found PCM - Change that to AC3 - Reboot the TV Now the TV will prefer to pass AC3 when possible.

Could you add the abililty to adjust the order of the favorites. As of now the list seems to only be in alaphabetical/numerical order. Thanks,

I'm using the TuneInApp for several years now on my smartphone, tablet, Mac and - of course - on my Sonos devices. iTunes offers hearers the possibility to choose from different stream qualities a radio station provides. It would be great if I also may choose them from within the Sonos controller apps. This may also practical when a user is on holidays: when the user takes his Sonos Play: loudspeaker with him 😉 and connects it to a mobile 3G/LTE router this could help saving bandwidth.

Gentlemen, I'm just pondering the perfect setup in regards to 'sliders' for perfect settings.... I have the sound bar, and sub, with 2x play 5's acting as the surrounds. My 2x play 1's are downstairs for other uses. This post is referring to perfect level of bass in sub, i.e. increased to max, with sound bar with bass setting at 0,and surrounds at 5%, blah blah blah for example... This is not a 'why use play 5's for surrounds' topic... i have the money to waste, they are surrounds... PERIOD!! But all jest aside, your thoughts would be much appreciated, as i haven't 'tinkered' much with these phennomenal products, and want an atuned setup. Much obliged.

Ability to play 24bit/96 files (like the competition: slimdevices transporter)

I am unable to remove my system from the beta. after I leave the beta program and reinstall the windows controller application, the software update states there is an update to the beta program that needs to be installed.

Hi,trying to leave Private Beta to try Public beta of the new controller, but no way to do so? Help Cheers Daivd

I've followed the directions to leave the beta program, however, all of my Sonos apps are still branded "beta", and I'm constantly being asked to "update" (but updates are rarely available). I'd like to fix this. Diagnostics report #3884834

When you browse your collection and select an artist see albums sorted alphabetically. To me this would be far more logical for these to be sorted by release year (and then alphabetically). Failing making this the default perhaps adding an option of how to sort albums (orhttps://ask.sonos.com/sonos/topics/dynamic_library_views_user_defined_sorting)

Hello all, I'm designing a whole home audio system for my house which is currently under reconstruction. I'd like to go with Sonos. I think it'll be more cost effective than going with a multi-room audio system that they're marketing nowadays. I also am in desperate need of great sound quality and power. I plan to entertain a lot. Because of pitched ceilings, I'm really leaning towards the SpeakerCraft in-ceiling speakers so I can direct the speaker downwards. Some rooms are larger, others are smaller. I have about 8 zones all with two speakers except one which has four. I plan to use 8 individual connects to control each zone individually and/or multiple zones simultaneously. I want separate amps (not a Connect:AMP) that won't break the bank to give me the power Connect:AMP won't. The SpeakerCraft speakers I'm leaning towards are 8 ohms/125W. I'm stuck when it comes to amplifiers. Some say pre-amp + amp for the Connect, others say not necessarily. I would prefer a multi-input/multi-

I would love to be ableto see the total lenth/time of all songs in a Queue or Playlists.

Hi, Anyone else getting small swirls, long scratches on their sub.. even using the supplied Sonos cloth ?? Quite disappointed with the finish.

My sonos connect amp is flashing white and amber, I have disconnected the speakers and power. turning it back on it reverts to the amber/white blinking without speakers. With speakers attached it mutes itself. Is this a faulty unit or is there a remedy?

I use a Sonos at work and would like the alarm to turn the unit on for 8hrs, but the duration is only 2hrs max. So I have to set an alarm to turn it on and another to turn it off. It never works right. It would be easier if you could just increase the alarm duration to include up to 12 or more hrs.

When one room is actively playing music and i walk into a room which is not, i would like to have a way to click a button on an inactive speaker in the room to group the inactive room with the active room with out opening a controller. Could be three clicks of the play/pause or if commands could differ for an inactive speaker, then double clicking play/pause when the speaker is not playing.

Hi there, Since upgrading to 3.1 my cr200 has become unresponsive in certain parts of the scree. For example if i try and adjust the treble in the music equalisation screen I cant move the slider. If I try and slide up and down using the A-Z slider at the RHS of my music index it stutters at E and jumps to M. I have contacted Sonos who suggested that I reset the controller but to know avail. Any ideas? Frazer

Hi, i would like you to incorporate say 3 physical buttons on all Play units alowing users to activate presets without having to do it from tablet or phone. Say button 1 on play 5 in kicthen is preset to some radio chanel, button 2 is preset to a Spotify playlist etc.

Please enable MEO Music, (Portugal,) as a compatible Music Service

Five ideas / suggestions / wishes: Make Sonos Playlists exportable, importable and editableExtend the Sonos Playlist name character limit from 20 to 50Have the new 5.0 option Universal Search include "Contributing Artists"Eliminate the barrier of 65,000 music library itemsDisplay scrolling long track and album names on controller appsThank you.

How do I resolve Sonos was unable to add the music folder Reason: The computer "JULIE-PC" cannot be found Very fed up Julie

Guys, Is there any way I can access my home Sonos network from a remote location? If I want to control Sonos when I am not at home how can I do this? Thanks David

Same problem as in https://ask.sonos.com/sonos/topics/my-preferences-tab-only-shows-date-and-time-i-dont-have-any-other... I sent my diagnostics (confirmation no. 4738102 Thank you!

Can you please, please, produce the Sub in white as well. Would love to add it to my system, but not in black!! Would also consider the Playbar, but only in white of course. Please be as consistent in offering a consistent visual experience as you do for the sound and easy to install experience. Really don't understand the concept of the Sonos color scheme today!