How to leave Private Beta

Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur

Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur
Have followed instructions - however the private beta does not have a leave button! Am I locked in forever!!!! As there are no Private Betas available maybe the button doesn't show, however I want to join the public beta to try the Android controller. Could this not be released on the private beta as well?

Cheers David

Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur
Hi David,

I made a change to your account.  Do you mind logging into your account now to see if you're able to sign up for the new public beta?

Thanks,
Azur

Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur
My product does not come out so i cant join

Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur
User258310,

I'm not sure what you mean.  Are you not seeing the public beta as available when you log into your account?  

I do not see any Sonos products registered to the email you are using on this site. That may be the problem.

I can check which email your products are registered to if you submit a diagnostics report and let me know the confirmation number by replying here.  You can find instructions for submitting diagnostics on the link below.

https://sonos.custhelp.com/app/answers/detail/a_id/142

Thanks,
Azur

Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur
I registered today sir, I also send email thx

Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur
I'll need to look at a diagnostics in order to pull up your account.  The email you are registered here with does not have a Sonos system associated with it.  Please reply here with the diagnostics confirmation number that you receive and I can take a look.

Thanks,
Azur

Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur
3495152.

Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur
Thank you for the diagnostics. 

Your Sonos system is registered to al****18@hotmail.com

Make sure you login to http://www.sonos.com/myaccount with the above email address.  Once logged in, you should be able to sign up for the new public beta.

You can find further instruction on the link below:

https://sonos.custhelp.com/app/answers/detail/a_id/1795/

Thanks,
Azur

Hi David,

You can find instructions for leaving your current beta program here:

https://sonos.custhelp.com/app/answers/detail/a_id/1707/

You should then be able to sign up for the new beta program by visiting your account page on the Sonos website.

Thanks, Azur
I believe I see what the issue is here.  I've emailed you privately with more information.  Please let me know if you did not receive my email.

Thanks,
Azur