Spaces & Setups

Hello !Until recently, I could stream from any source on my iMac (Music app, Safari…) to my Sonos SL.I found it disappointing I couldn’t use the mac speakers at the same time (like it worked on Music app), but it worked.It’s been a few days I can’t connect from the Mac via the Audio menu, nor via preferences, so it doesn’t work with Safari.It works with Music app, though : so the mac can connect to the speaker (but now it disables the computer’s speakers…)Is there an easy way to fix this ?-I hard-rebooted the speaker-I restarted the computer-I connected via the Sonos app (but it only shows music services, not browsers) Thanks for any help ! 

HiAll of my Itunes playlists have stopped being available on Sonos - it just says ‘no selections are available’.  I’ve not actually wanted to listen to a playlist for a while but they used to play with no problems.  I’ve not changed any settings on either Sonos or Itunes, there have literally been no changes to either so does anyone have any idea how I can get them on Sonos again.  I’ve removed my library and readded it, I’ve updated my library countless times but they just won’t show up?Any help would be much appreciated.

Hello  as the title says, I’ve added my arc to HomeKit, have restarted everything, but it’s showing as not playing no matter what I do. Any ideas? 

Spectrum cable company installs different cable box and my customers with Beam and Arc sound bars loose audio return channel. I Installed all new hdmi cables, reboot etc all troubleshooting steps no help. Speaker bar may connect for a while, turn TV off or next day we have no audio return channel connection with different Spectrum cable box. It might be Samsung cable box?

I have the Sonos move speaker and connect that to our turntable via bluetooth to play. Is there a soundbar i can also connect to our turntable via bluetooth? If not what other options are there. Thanks

Hello,Is it possible for my friends to connect to the Roam with bluetooth if they have not installed the sonos app ?If they could, it would be great !Thank you Quentin from France.

Hi Guys i just bought the Rega Planar 2. I would like to know if I need a Preamp to be between/connect the turntable and the Sonos Portorshould I rather get the Sonos Amp to connect the turntable and speakers? Whats the best setup for the turntable?

im building out a home gym. the area is about 22’ by 30’ with 10’ ceilings. i want to stream music and have  a TV video of a remote trainer. How can i listen to the remote trainer and have music in background. I have a large smart Tv in the gym. help with set up for speakers.Thanks 

Randomly my arc have a loud quick digital static noise

Hi all , twice now I've had jittery audio sound from my beam 2 lasts about 5 seconds , only when playing TV programs that have been downloaded on my sky HD box , rewind a bit and there's no jittering ! Watched TV all day yesterday with beam on and not an issue , connected via HDMI , I can't even pinpoint when it will do it , just randomly but weird how the 2 times it's been when watching a recorded show on sky box ? 

Hello all. I recently upgraded my Playbase for the Arc.I also subscribed to Amazon Music unlimited and was looking forward to hearing HD and Atmos music on my system (Arc +Sub + 2 Play 1s). Using Sonos2 app  I am informed that the song on Amazon I am streaming is Atmos.However when I look at  About my System/Sonos System Info during play that there is not an Audio in showing on the Arc.My question is if the app shows Amazon Atmos is playing should the Arc also show  that Atmos is being recieved and  playing?When my TV passes through Atmos the Arc tells me that is what it is playing (Atmos,5.1.2.1 etc) so I am confident that all is ok.The Arc does not tell me what it is playing from Amazon music,Should it say in About my System “Audio in : Dolby Atmos” (or something similar) or is my configuration not set up correctly for Amazon Music Atmos and HDThanks 

My HP Pavillion Laptop will not play audio through the HDMI cable  to the LG OLED TV since we connected the Sonos beam to HDMI ARC.  Video is unaffected. Audio will  play very briefly and stop. We used to use a different sound bar that worked perfectly well but it was connected through HDMI and optical.  Can anyone help?Thanks!

Hi I’m wanting to find out what speakers I can use to get a true 5.1 surround. I have a beam and 2 one SLs currently linked together. Can I add more speakers to this chain to get a Effect. I know you can get the sub but didn’t want the extra bass for night time viewing. 

If I claim upgrade discount, will my legacy SONOS products be inactive ?

As a user I want to view the current tracks bitrate and codec in real-time so that I can fully understand the different quality my Sonos system is playing. 

Hi all. I have purchased the Sonos Arc and Sub, and now I bought the Sonos IKEA Symfonisk Picture Frame. However, aesthetically I don't think I want two Symfonisks, but rather would like to use one Symfonisk and one Sonos One SL for surround speakers.Is this possible? And if yes, is it recommended? Or would it be preferable to use two of the same speakers for surround sound?

HiAfter the recent update I have tried to play Atmos music on my Arc. Searching for ‘Dolby Atmos’ on Amazon music via the sonos app on my iphone I get no results. If I do the same on the Amazon Music app I get a playlist ‘Best of Dolby Atmos’. Even if i specifically search via the Sonos app for a playlist ‘Best of Dolby Atmos’ i get no results. Can anyone help please?

Hello all,I’m probably over looking something but I could use some help. I’m trying to get the line-in (touch tunes jukebox) to turn off after the song ends automatically and switch back to the original music source “apple music”The way it’s working currently is, apple music will play as usual. Then if I go to my touch tunes jukebox to play a song, the song will turn on (in the s1 app, it changes to Receiver:Room 1) (source level is set to 1 - I was having trouble getting it to switch to line in at level 2 (A/V))The problem is after the song from the jukebox stops playing it never switches back, instead it stays set to the Line-In(Receiver:Room1) unless I manually switch source back to apple music.I’m trying to figure out what’s going on. My initial thoughts are either, the system thinks the song is still playing because the source level threshold is set low. Or it’s dropping the apple music connection and isn’t able to switch back.Thanks in advanced for the help! SettingsLine-InSource

This BUG is still present, more than a year after being reported on this forum for the first time.Issue, cause and workaround have been documented in: The problem and workaround were acknowledge by a Sonos rep more than 6 months ago.  But the problem persists.Would it be possible for Sonos to actually fix the bug in the next update?

I have an Ethernet wired amp, two Sonos One SLs and a Sonos Sub. The One’s and Sub are connected to my network via WiFi.When I set everything up, I watched the ones and subs go online on my wifi network but now my router hasn’t seen those One’s or Subs in months… but everything is working great.I would love an explanation of how the subs & ones work. Do they just proxy their requests via Sonosnet through my wired amp? It’s perplexing to me that they are no longer on my network at all but still functioning well.

Hi.I’m blind and using screen reader talkback on my android phone. Earlier Sonos has worked perfect with talkback and I have used it for many years now. Since version 13.4 Talkback no longer reads my sonos tab. When I activate my sonos tab and try to move between the controls I get “can’t connect to sonos” message. No matter what i Do. If I switch to library, system or search it works perfect and I can listen to music, radio and podcast without any problem. If I turn off talkback and let a sighted person use my sonos tab it works perfect. But with talkback on it only says can’t connect to sonos on that tab. I tried another little older android phone and the same appears on that one too after updating Sonos app to 13.4 and 13.4.1.I hope that can be fixed soon.Best regards Tony 

I have an AMP connected to a zone (dining room) and a PORT connected to my DENON AVR-X3700H receiver that I use on the optical CD input.  When I use my 2 zones simultaneously (PORT  with DENON AVR + AMP), the sound of the DENON comes out a few milliseconds later.  I had a KENWOOD amp until a few days ago and I never had this problem.  Has anyone had this problem? Can I adjust this parameter in SONOS? I don't see how to do it in DENON 

Bonjour, Savez vous si une Mise a jour est prévu sur les Sonos Beam 1ere génération pour lire les piste en DD+ et en AAC 5.1 , comme ce qu’ils ont fait recemment pour le DTS ou va falloir acheter la GEN 2 ?Merci

I am in the process buying a sonos roam Bluetooth speaker. I would like to know if I can connect it via Bluetooth with my Samsung TV? Currently my Marshalls Bluetooth speaker connects and so does the bose speaker.  I asked sonos customer care chat and they said no its not possible to connect your TV. If anyone can help out 

I have a Sony Bravia Tv. A PS4 and a Sonos beam (and surround).the moment I switch to playing the PS4, no sound comes from my tv. The same things happens with my bell receiver. Any suggestions? What is the proper sound set up for it to work?