Spaces & Setups

Hi, I'm trying to update network settings, and the app says it can't update the Sonos One speaker without a factory reset. So, I go through the reset procedure from flashing orange/white while holding the Join button until I get a flashing green.Should that then be complete? The light refuses to change from flashing green to white or, indeed, anything else…...and when I try to resume updating I get the same message that a factory reset is required. Any ideas welcome!

I have a 20 x 20 living room with a TV centered on front wall. I am looking to create a good (doesn’t need to be superb) surround sound experience by using the TV and in ceiling speakers. Would prefer to avoid using a soundbar and in wall speakers. Could add a Subwoofer if recommended. Does anyone have input on this setup and placement of the speakers in the ceiling. Should there be two in front and two in back? Any advice would be appreciated.

Alexa not working on beam 2 in India. Sonos ignoring Indian customers.

I posted this on Reddit today, no responses yet.I was watching the Today Show this morning when they mentioned that Dolly Parton was postponing her Vegas residency due to health concerns; (get well Dolly!) Suddenly, my system muted TV audio and music started playing rather loudly-you guessed it-Dolly Parton! System is a Beam (g2) Sub 4 and 2 One's as surrounds. I have had Alexa devices respond when they "heard" a wake word from a TV program but this is a first for me with Sonos. No wake word preceded this playing of the music.Upon checking recently played, it was an Apple Music station that was created for Dolly Parton. Not an existing or favorite. Any ideas are appreciated.

Hi everyonemy wish would Be to play my old vinyl turn table with my sonos speakers. what should I do? 

Wouldn’t it be good if.. you could switch the soundbar (beam in this case) off when playing music?Ive a couple of one rears and a beam up front. For home theater it’s fine, but for music playback it puts too much through the soundbar. The ones sound far better as a stereo pair I think, even if you have the soundbar set on low. the app should have a preference setting, ie you can toggle what speakers are active for music and TV,, bit o’ refinement I think

Hi all, i have bought Sonos Arc ultra. I have been using only AirPlay so far. I have a standard projector and Apple TV. And I wanted to know if I get Sonos Amp would i be able to get Dolby Atmos output ?  please note the projector doesn’t support HDMI Arc output. It’s just a standard HDMI connection 

When trying to adjust the distance on surround sound feature, it will not allow you to adjust. It’s not highlighted like normally. 

It is not a network issue. Have actually had a professional in to check everything out. New update has left app unable to function on Android devices. Apple iPad functioning very well. Why can't you people leave things alone. After last year's debacle, I thought all that crap was behind us, but once again. Final straw for me.

I’m just wondering why I went through the trouble of adding all of my downstairs speakers to a zone, but now I can’t add the sub to any speaker nor to the zone. This seems… silly. Please explain the logic.

In another post (which has been closed) the op asks about using a streaming player like wiim or eversolo with sonos.  The op asks if apple music can be streamed lossless.  A response post says that any sonos device with a line in can take 48bit music from the streaming device via the line in.  Since my arc doesn’t have line in, i’m trying to wrap my head around this.  I have arc and era 300s.  So in I route the line in into one era 300s, it will play the music over the entire room? (arc and eras) or just the 300 (s). If the music is spacial audio (or atmos), will it play it as such?

I can no longer access Newstalk radio (Ireland) on my Sonos system. selecting the station either under Tunein or via Sonos radio just plays the intro adverts in a constant loop… FRUSTRATING!!

What I realized after playing the 7.1.4 test tone is that, despite the fact that the Sonos Era 100 has two tweeters facing opposite directions, it outputs sound from only one same tweeter when playing the side-channel and rear-channel test tones. The other one tweeter is not used... This is why playing the 7.1.4 test tone sounds like playing a 5.1.4. This is a waste of potential. If the side-channel and rear-channel were played from different tweeters, the channel separation would be much clearer. I suggest this. (The surround speakers of the LG S95TR and Samsung Q990 series soundbars also have separate tweeters for the side channels and rear channels.)

I have a 5.1 receiver with a connect amp connected to listen to music through the  receivers speakers.  I have a new kitchen with 3 dual channel ceiling speakers.  I’d like to be able to listen to music through the existing 5.1 system as well as the new dual channel speakers.(x3). This might be a simple fix, but I’m not sure how to add these new speakers, as each speaker takes 2 channels for the stereo experience. (L n R x 2). Another receiver?  Any help would be greatly appreciated.  McMac 

When watching Dolby Atmos videos, this configuration operates as 7.1.4, but the problem is that the soundbar's side-firing speaker output is so weak that it actually sounds like 5.1.4. https://download.dolby.com/us/en/test-tones/dolby-test-tones_7_1_4.mp4In fact, when playing Dolby Atmos 7.1.4 test tones and listening to the side channel test tones, the side-firing speakers are so weak that the side channel sound sounds like the rear channel sound. Not only the test tones, but also when you watch various movie contents, if you place the Era 100 behind the sofa, the sound that should be heard from the side does not come from the side but rather sounds as if it is coming from the rear. Therefore, I have the following request to the sound engineering team: When combined with the Era 100, please increase the volume output of the side-firing speakers.

So I bought a Beam gen 2 for my bedroom mounted on the wall on a Sonos wall mount. The soundbar is updated trueplayed and connected to a 2022 Apple TV. When testing the soundbar I immediately noticed that the voices are balanced towards the left side of the tweeter in the middle. There’s a midrange speaker on each side of the tweeter and this array I assume is responsible for the center channel. Not talking about the far left and right speakers. Now getting up close to the soundbar the “issue” becomes a lot more noticeable and when you’ve first noticed it it’s hard to ignore. I talked to Sonos support and told them about the issue and we decided to replace the unit.  New unopened box. I installed the unit hoping that the issue would be fixed but lo and behold the issue still exists. So now I start thinking that this is by design and that voices and main effects are played by the midrange on the left side of combined with the tweeter in the middle and the right midrange is somehow used

Setting up a Yoga Studio and need a system that can handle using a microphone and listen to music at the same time. What is a good setup for this?

Where is the promised Android widget?I am fed up of being told it's coming, it's been over a year, it's ridiculous to have to open the app up just to skip a track or reduce the volume etc.I want my Widget back!

As a long term Sonos user I recently purchased an Era 300 to replace old Ones. The sound quality is excellent when playing music, radio, etc. however the Alexa voice is way too quiet. If I increase the volume to better hear Alexa the music becomes too loud. Is there anyway around this problem? Jim

I manage my local music with Apple Music.  I then copy the entire music directory to a NAS so that the tracks are always available.  In the past, Sonos could harvest the playlists out of the .muscilibrary database but that recently stopped working.Is this a know bug?  Is there a work around?  I’ve attempted to use .xml and/or .m3u playlists as a tactical solution but Sonos flat out ignores the .xml files and the .m3u files show up as playlists but the list itself is empty.Thanks for any guidance.Charles.

My HT system comprises a Sonos ARC, ERA 300’s and a SUB 3. TV is a new LG G5 77”. I am looking for a BR player to be used mainly for audio playback of Atmos and DTS discs.I have seen that the Panasonic  players are highly rated especially the ub820 and ub9000. The 9000 is a better constructed unit featuring superior audiophile-grade DACs and offers balanced XLR analog audio outputs. But as I am connecting my ARC using eARC then the analog section is not needed.Any comments or suggestions would be most welcome. Thank you.

I have simple setup where my Sony TV is connected to a set of Klipsch speakers as the main audio output, and I also have an Amp which is connected to the speakers. I noticed that when I listen to Spotify on the tv/speakers, the sound is much louder and clearer than if I played it directly from the app and amp. Does anyone know why? This is puzzling me since if anything I should expect better quality from the amp. TIA!

I have high end stereo equipment and I have also used Sonos for years (since Sonos debuted).  I am looking to move all of my existing music which includes vinyl, CDs, and iTunes (from an old iMac) into a single, centralized location).  I have seen where some companies claim to be Sonos compatible streaming equipment that would allow me to upload all of my music into a single stereo component (some of the music is not found anywhere else to stream).Has anyone chosen to do this and, if so, I have 2 questions: Q1: What equipment did you use?Q2: Did you have a good experience  with streaming from that equipment wirelessly / bluetooth to play on your Sonos device(s)?

So I checked the app and the speaker is listed. But the same is pretty much true for Alexa and Siri so why should I expect more from Sonos?

Hi There, I’m about to take on a small yoga studio (would fit 22 people max) and it has a relatively low roof. Wondering what the best set up would be, which model, how many speakers etc? Thanks in advance